.orgSource

FEBRUARY 11, 2025

Set Clear Goals and Metrics : Define what success looks like in terms of member engagement, satisfaction, and retention. Track these metrics over time to adjust your strategy as needed. Empower Cross-Functional Collaboration : Create opportunities for different teams to work together on shared goals.

Associations 221

Associations Strategy Build Culture 221

Bloomerang

JANUARY 6, 2025

The retention metrics that matter Retention is your single most important metricthe easiest, fastest, and most affordable way to raise more money. Use this handy retention calculator to get started. Measure your retention in three ways: 1. Then, you can dig a bit deeper.

Metrics 105

Metrics Fundraising Retention Gift 105

Association Analytics

JANUARY 7, 2025

The Past Is Not Always Prologue On its face, it can make a lot of sense to look at what has worked, and continue doing that. What worked last year will likely be relevant to the interests of your members next year. Data can tell you what works much more than just the whims and musings of a longtime executive or board member.

Data 169

Data Strategy Associations Demographics 169

TechCrunch

APRIL 13, 2023

When it comes to measuring SaaS success, companies look at a number of key metrics, including annual recurring revenue (ARR) and net revenue retention (NRR). His background was working at MuleSoft as global head of customer success when he began looking at ways to track the revenue data from existing customers. Today’s $5.2

Retention 93

Retention Track Companies Help 93

Association Analytics

JANUARY 30, 2023

Dig Below the Surface to Find Gaps in Member Retention It’s likely that your organization measures retention rates, but are you looking at the surface or digging in below the aggregate level ? Investigating the renewal status by member segment can help you uncover important insights into which members will and will not renew.

Experiment 321

Experiment Create Retention Analytics 321

Nimble AMS

OCTOBER 6, 2024

Continue reading to learn how AOSSM is leveraging Nimble AMS, AI, and predictive analytics tools to boost membership retention and exceed its goals. Using Nimble AMS, predictive analytics, and AI tools, AOSSM staff worked to improve its membership retention and engagement rates. What did you miss at 2024 Solutions Day?

Retention 126

Retention Goal Analytics Associations 126

sgEngage

MAY 30, 2024

Employee retention is critical for the health of any organization, particularly for nonprofits. High retention leads to better outcomes all around as the organization saves money and develops stronger performers internally. Plus, as a manager in a nonprofit, retention is a key component of your job.

Retention 109

Retention Management Tips Nonprofit 109

sgEngage

NOVEMBER 20, 2024

The finance team can track the performance of each stream to help identify which ones are the most resilient. Unlock growth opportunities Having a more diverse and flexible revenue portfolio may enable your organization to grow faster or find funding opportunities for previously underfunded work. The good news?

Professional 97

Professional Fund Model Build 97

Bloomerang

FEBRUARY 5, 2024

Nonprofits who care about donor retention employ numerous strategies to keep their donors coming back year after year. Personal acknowledgments, impact reporting, and a strong monthly giving program are some of the cornerstones to a high donor retention rate. Savvy fundraisers have always kept donor retention top of mind.

Retention 118

Retention Gift Donor Pledge 118

Bloomerang

OCTOBER 25, 2024

Donor retention on steroids – Make it monthly I implore you to make soliciting recurring donations a priority. Retention is a phenomenal 80 – 90% compared with under 20% for new one-time donors and just 45% when ongoing donors are added to the mix. Yes, it’s work. Or maybe you thought this was a presumptuous ask. years to 8.08

Tips 125

Tips Strategy Gift Nonprofit 125

Bloomerang

AUGUST 12, 2021

Do you know your organization’s donor retention rate? A chorus of voices have been beating the drum about the importance of donor retention through their research, in blogs, and in webinars—with stagnant results. . The Donor Retention Crisis—and Why It Matters. whereas the new donor retention rate was 19.3%.

Retention 115

Retention Donor Rate Issue 115

Neon CRM

AUGUST 11, 2023

It’s easy to focus on fundraising success and forget about donor retention. GivingTuesday Donor Retention Makes Financial Sense… While you work on your plan to attract new donors on GivingTuesday, spend some time thinking about how you’ll retain them after the big day. Retaining your GivingTuesday donors is important, too.

Retention 98

Retention Donor Gift Donation 98

sgEngage

NOVEMBER 27, 2024

Real-Time Tracking and Analytics Online platforms often provide real-time insights into donation progress, engagement, and donor demographics. Email marketing tools: Automation tools that help nonprofits send and track personalized messages, keeping donors informed and engaged.

Online 98

Online Support Digital Fundraising 98

Nonprofit Tech for Good

NOVEMBER 15, 2019

The ability to track and monitor those relationships should be the #1 priority for organizations seeking to expand their donor base or increase their revenue. Individual pledge commitments or reports on pledged revenue by date, campaign, or program can be tracked easily. Payment processing fees are 2.2% + $0.30

Relationship 240

Relationship Software Management Nonprofit 240

TechCrunch

MAY 4, 2023

Software companies tend to have relatively high customer retention and expansion compared to other business models. For software, two metrics are commonly used to measure retention and expansion: Gross Dollar Retention (GDR) Net Dollar Retention (NDR), sometimes referred to as Net Revenue Retention, or Dollar Based Net Revenue Retention.

Retention 89

Retention Metrics Relationship Measure 89

Nimble AMS

DECEMBER 18, 2024

Are you looking to increase membership numbers, improve retention, or grow non-dues revenue? 5 types of discount strategies Just like associations work differently to meet their members needs, pricing discounts offer unique approaches to drive revenue to your organization.

Associations 102

Associations Adopt Registration Tips 102

Qgiv

AUGUST 4, 2023

Having a successful volunteer management strategy will help you increase your volunteer retention rate, which ultimately creates more efficient volunteer staff. With any kind of work, management has a huge effect on staffing, and your supporters are less likely to offer their help if you seem disorganized. Saves time and money.

Retention 87

Retention Volunteer Management Practice 87

Nonprofit Tech for Good

NOVEMBER 3, 2023

After several emails you can compare email open rates and stick with what works. Does your newsletter work better the first week or the last week? Do donation appeals work better on Monday or Thursday? Try this: Don’t just use interests as a way to highlight topics, but use data to track the type of media your supporters prefer.

email 328

email Personal Strategy Nonprofit 328

Greater Giving

DECEMBER 12, 2022

But as we kick off 2023 and look back at what worked well in 2022, an excellent tool for evaluating donor retention is to look at the donors that gave last year but unfortunately not this year (LYBUNT) and work on engaging them with new opportunities to give. ” TIP: How do you Calculate Donor Retention Rate?

Retention 91

Retention Donor Giving Support 91

.orgSource

OCTOBER 31, 2023

We’ll send our audience back to work with new insights and answers to challenging questions like these: How can our organization prepare to manage disruptive events like the pandemic? How do we stay on track and meet our goals? Use revenue, retention, renewal, learning, event, and behavioral data to unlock hidden information.

Sponsor 275

Sponsor Associations Director Retention 275

Gyrus

AUGUST 15, 2024

Measuring training effectiveness is important for organizations to see if their training programs are working well for their employees. Having measurable metrics is crucial to pinpoint what is and isn’t working in training development programs. It helps them know if they are using time and resources wisely. Do they find it useful?

Analytics 59

Analytics Measure Train Training 59

sgEngage

NOVEMBER 5, 2024

And once you’ve shared your report with stakeholders, be sure to track engagement metrics afterwards to see how well your report performed and in which ways it could be strengthened in the future. This will help build trust between your organization and your stakeholders, promoting donor retention.

Digital 116

Digital Impact Practice Report 116

Nonprofit Tech for Good

APRIL 23, 2019

Nonprofits are doing important work every day that impacts lives and makes our world even better. Many CRMs are feature-rich but you want to choose once that is built and designed for the nonprofit industry – it needs to be donor-centric and meet the needs of each persona working at your organization. By StratusLIVE (Sponsored Post).

Nonprofit 263

Nonprofit Donor Social Media Causes 263

Association Analytics

JUNE 2, 2021

As we discussed in our recent blog post about retention, data isn’t one dimensional. Considering the data more broadly will help you track trends over time, determine the lifetime value of a member, identify overlapping behaviors, take action to invest more or less in your product offerings, and maximize your return on investment.

Associations 282

Associations Product Measure Analysis 282

Nonprofit Tech for Good

DECEMBER 9, 2022

You may think that monthly giving or pledges must be time-consuming or require a lot of administrative work. The payment is automatically processed each month and requires no additional administrative work. Once these programs are set up, they only take minimal administrative work to keep them running. The opposite is true.

Fund 323

Fund Nonprofit Pledge Donor 323

Qgiv

NOVEMBER 1, 2024

In fact, the current estimated value of an hour of volunteer work is over $33 , representing an incredible opportunity to drive support for your mission. Learning how to manage volunteers effectively will help bridge the gap between recruitment and retention, ensuring more supporters stick around long-term.

Volunteer 69

Volunteer Management Guide Nonprofit 69

sgEngage

SEPTEMBER 7, 2023

The best way to ensure effective grant administration is to build a culture of compliance and work together as a team, before the grant application is even submitted. Let’s examine the grant administration process and how your departments can work together towards the same objective—grant compliance.

Grant 103

Grant Program Team Work 103

Nonprofit Tech for Good

SEPTEMBER 13, 2021

It’s worth noting that in the survey the questions about online fundraising are only presented to those that have working knowledge in online fundraising. 7) 38% of nonprofits actively implement a year-round retention strategy for online donors. 1) 94% of nonprofits accept online donations through their website. 53%: PayPal.

Stats 282

Stats Fundraising Data Online 282

sgEngage

JANUARY 28, 2025

If your brand identity leaves people guessing about who you are or why your work matters, you risk losing out on these pivotal interactions. Measure Your Progress and Refine Track Key Brand Metrics Brand clarity is about more than warm, fuzzy feelingsit also impacts measurable results. Lets dive in. Which pages spark the most interest?

Nonprofit 90

Nonprofit Volunteer Social Media Websites 90

Nonprofit Tech for Good

JANUARY 16, 2022

Imagine what your organization could accomplish in 2022 if you began each initiative with clean, streamlined donor records that record donations from your online forms and update automatically , an arsenal of canned reports to track key metrics, and a solid plan to prioritize each donor segment individually. Crowdfunding. About the Author.

Fundraising 269

Fundraising Strategy Nonprofit Social Media 269

Pamela Grow

FEBRUARY 11, 2025

Without a thoughtful follow-up strategy, the momentum youve worked so hard to build fades, leaving attendees and supporters with awkward silence. Remember that your work is only possible due to their support, and allow your gratitude to infuse your writing. Thats why post-event follow-up is essential to your overall event strategy.

Relationship 59

Relationship Donor Metrics Fundraising 59

Nonprofit Tech for Good

JUNE 18, 2020

By taking the time to acknowledge donor generosity, your nonprofit can increase donor retention and encourage recurring giving. GoFundMe Charity’s robust analytics tools make it easy to track donor information and segment your outreach, making it easier than ever to engage more donors than ever.

Donation 347

Donation Impact Nonprofit Charity 347

TechCrunch

OCTOBER 11, 2022

Homa’s software development kit (SDK) helps you track various metrics thanks to built-in analytics features. It can be important if you want to improve session times, retention after one day, seven days or 28 days. The SDK gives you tools to track monetization metrics, such as the cost per install compared to the eCPM.

Mobile 142

Mobile Tools Game Raise 142

sgEngage

JANUARY 28, 2025

They must work with advancement teams to understand scholarship funding, find students who fit donors specific requirements, shepherd those students through the application process, manage scholarship review committees, disburse awards, and report back to the donors how their funds were utilized. Know whats important for your institution.

Award 73

Award System Management Student 73

Fast Company Tech

MARCH 18, 2025

In 2009, when I worked at Gaps newly formed digital division, the finance team set benchmarks for success in e-commerce. There were a lot of conversations around the right metrics to track, which gave us a say in how to measure our results. And the results mattered more than ever. This was crucial at the time.

ROI 57

ROI Channel Measure Results 57

Association Analytics

JANUARY 5, 2023

20 webinars – check out our 3 most popular of 2022: Analytics in Action: ‘Tis the Season for Member Retention. Getting Started with Member Engagement Scoring Guide – stages you should consider to successfully track and score member engagement. Analytics in Action: Everything You Want to Know About Engagement Scoring.

Associations 320

Associations Community Analytics Atlanta 320

DonorPerfect

FEBRUARY 3, 2025

9 Signs Your Donor Database Needs a Tune-up Your donor management software should work for you, not against you. An organized and up-to-date donor database increases fundraising results, strengthens donor retention, and improves donation tracking and campaign reporting.

Software 52

Software Donor Management Nonprofit 52