NonProfit Hub

FEBRUARY 27, 2025

5 Effective Donor Retention Strategies for Small Nonprofits Its tempting for small nonprofits to focus heavily on donor acquisition. Therefore, your nonprofit must first master the art of effective donor retention. With these benefits in mind, weve compiled a list of strategies to help your nonprofit increase donor retention.

Retention 61

Retention Donor Effective Strategy 61

.orgSource

FEBRUARY 11, 2025

orgSource Digital Trends Survey highlights the essential strategies associations need to thrive in the coming years. Conduct surveys, gather feedback, and use data insights to understand what matters most to them. Set Clear Goals and Metrics : Define what success looks like in terms of member engagement, satisfaction, and retention.

Associations 221

Associations Strategy Build Culture 221

Bloomerang

JANUARY 2, 2025

Donor retention isnt just a numberits the pulse of a nonprofits long-term impact. Whats driving this retention gap? To get answers, we surveyed 1,000+ donors and over 380 fundraisers to uncover what truly drives donor loyaltyand whats getting in the way. More importantly, how can nonprofits close it?

Donor 119

Donor Fundraising Retention Relationship 119

sgEngage

FEBRUARY 10, 2025

If youre wondering if corporate matching gifts can boost donor retention levels, the answer is yes. Matching gifts and donor retention share a positive correlation, with each variable increasing alongside the other. An organizations retention rate is typically determined year over year. Want to dig deeper?

Retention 59

Retention Gift Donor Program 59

.orgSource

JANUARY 21, 2025

Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations. Steps to Establish Metrics: Identify KPIs for Each Goal: Define measurable indicators such as member retention rates, engagement metrics, or operational efficiencies. Ready to take the first step?

Create 221

Create Associations Metrics Culture 221

Bloomerang

JANUARY 6, 2025

The retention metrics that matter Retention is your single most important metricthe easiest, fastest, and most affordable way to raise more money. Use this handy retention calculator to get started. Measure your retention in three ways: 1. Dig deeper into their motivations with surveys or calls that ask: Why do you give?

Metrics 105

Metrics Fundraising Retention Gift 105

NonProfit PRO

APRIL 7, 2023

ASI has released the results of its global 2023 Membership Performance Benchmark Survey. The eigth annual survey, conducted in late 2022, examines membership trends, including recruiting, retention, and engagement.

Benchmark 246

Benchmark Report Retention Survey 246

Fast Company Tech

FEBRUARY 27, 2025

It not only impacts people’s day-to-day financials, but also their morale at work, job acceptance, as well as their retention. That was especially true among male, Black, and Hispanic borrowers, according to the survey, who were about 10% more likely to view the debt as a significant factor in their career choices.

Student 120

Student Impact Job Survey 120

Donorbox

MARCH 29, 2024

Census Bureau and AmeriCorps survey, however, showed a drop in volunteer participation from 30% to 23.2% Nonprofit volunteer retention has struggled […] The post Innovative Nonprofit Volunteer Retention Ideas to Keep Your Team Engaged appeared first on Nonprofit Blog. The most recent U.S. between 2019 and 2021.

Retention 130

Retention Volunteer Ideas Americorp 130

Association Analytics

JANUARY 7, 2025

Actions Speak Loudest… I have talked with many membership professionals who have all but eliminated surveys from their efforts to track member sentiment. People who answer the surveys are merely the people who like taking surveys, or else have some kind of axe to grind. Their reasoning? But doing it correctly is important.

Data 169

Data Strategy Associations Demographics 169

Nonprofit Tech for Good

APRIL 2, 2020

5) Retention. The average donor retention rate will vary depending on which survey you read, however, all the surveys we’ve seen put it at less than 50%. Retaining your base of donors is critical for long-term growth, because it provides a consistent source of funding your mission.

Metrics 338

Metrics Digital Marketing Nonprofit 338

Nonprofit Tech for Good

JUNE 12, 2020

This email is a key piece in your donor retention strategy. . You should always show gratitude to your supporters, that’s the heart of donor retention. 5) Email survey. Email surveys can capture essential insights that help you refine your communications and deliver the right content to the right people. .

email 346

email Donation Nonprofit Newsletter 346

NonProfit PRO

JUNE 17, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 246

Studies Experiment Giving Research 246

.orgSource

FEBRUARY 4, 2025

Our recent.orgSource Digital Trends Survey reveals several key gaps in how associations are currently using technology to meet member needs and adapt to industry shifts. Monitor Key Performance Indicators (KPIs) : Define and track KPIs that align with your strategic goals, such as member engagement, retention, and satisfaction metrics.

Associations 221

Associations Technology Digital Analytics 221

NonProfit PRO

JUNE 17, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 244

Studies Experiment Giving Research 244

NonProfit PRO

JUNE 9, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 241

Studies Experiment Giving Research 241

Bloomerang

DECEMBER 13, 2022

For as long as the Fundraising Effectiveness Project has measured nonprofit donor retention it has been abysmal. Donor and dollar retention rates have averaged well below 50% for over a decade, and it’s been getting worse over time. Long-term retention (5+ years) is now 10% or less. “ People give. One week after gift: .

Retention 130

Retention Donor Nonprofit Gift 130

sgEngage

MAY 30, 2024

Employee retention is critical for the health of any organization, particularly for nonprofits. High retention leads to better outcomes all around as the organization saves money and develops stronger performers internally. Plus, as a manager in a nonprofit, retention is a key component of your job.

Retention 110

Retention Management Tips Nonprofit 110

Nonprofit Tech for Good

SEPTEMBER 13, 2021

At the core of the project is the 2021 Global NGO Technology Survey and the data below is based on the survey responses of 592 online fundraisers. It’s worth noting that in the survey the questions about online fundraising are only presented to those that have working knowledge in online fundraising. 53%: PayPal. 53%: PayPal.

Stats 299

Stats Fundraising Data Online 299

Candid

MARCH 31, 2025

A 2024 survey report by Independent Sector and Edelman finds that 57% of the public trust nonprofits to do the right thing. How can nonprofits improve volunteer engagement and retention? Community relationships strengthen public trust in nonprofits. So, what can nonprofits do to recruit these essential volunteersand retain them?

Volunteer 102

Volunteer National Instructional Design Skills 102

sgEngage

JULY 5, 2022

In regards to the key question of “are corporate matching gifts and donor retention levels related?” Matching gifts and donor retention share a positive correlation, with each variable increasing alongside the other. What to Know About Donor Retention. The Correlation Between Matching Gifts and Retention Rates.

Retention 105

Retention Gift Donor Program 105

Nonprofit Tech for Good

APRIL 17, 2021

In business, customer retention is “big business.” ” High customer retention rates can help a company spend less on marketing, improve the overall lifetime value of a customer, and earn more referrals. We’ve borrowed basic business principles to help you steward your partners like a boss !

Help 280

Help Tips Retention Nonprofit 280

Nonprofit Tech for Good

OCTOBER 22, 2020

Development audit after development audit of small- to mid-sized organizations reveals that while donor retention remains a critical issue there is also another issue that is equally important. She provides proven fundraising strategies, tactics, and tools including coaching, training, and content for fundraising success.

Social Media 354

Social Media Donor Social Media 354

NonProfit Hub

APRIL 22, 2025

Post-Event Surveys for Volunteers: 7 Questions To Ask Imagine hosting an incredibly successful volunteer event for your political advocacy organization, helping more people register to vote than you ever thought possible. This survey question gauges whether volunteers felt acknowledged for their contributions.

Volunteer 41

Volunteer Survey Question Script 41

Fast Company Tech

APRIL 11, 2025

In another study conducted by the National Alliance on Mental Illness and Ipsos, over half of the workers surveyed said they had experienced burnout because of their job in 2023. The data makes that much clear: A Mercer report from last year found that 82% of workers said they were at risk of burnout.

Report 89

Report Benefit Retention Poll 89

Nimble AMS

NOVEMBER 22, 2021

The key to successful member retention lies within your member data. . But the truth is that predictive analytics represents the future of member retention strategies for associations. . But the truth is that predictive analytics represents the future of member retention strategies for associations. . Learn more.

Analytics 108

Analytics Retention Associations Action 108

Bloomerang

JANUARY 10, 2025

Survey: Another route would be anonymously surveying donors and asking questions like: “How would you prefer to be acknowledged for your donation?” Especially if it opens up that time for more high-yielding fundraising and donor retention activities. What should you do? of being publicly recognized.

Public 118

Public Donor Gift Charity 118

Neon CRM

AUGUST 11, 2023

It’s easy to focus on fundraising success and forget about donor retention. GivingTuesday Donor Retention Makes Financial Sense… While you work on your plan to attract new donors on GivingTuesday, spend some time thinking about how you’ll retain them after the big day. It’s one of the most high-profile fundraising days of the year.

Retention 98

Retention Donor Gift Donation 98

Nonprofit Tech for Good

MARCH 20, 2018

7) Over the last 10 years, donor retention rates have been consistently weak – averaging below 50%. English, français, português y español, the 2018 Global NGO Technology Report is based on the survey results of 5,352 NGOs from 164 countries. Source: Charitable Giving Report. This app does not exist. Source: Bloomerang.

Stats 263

Stats Fundraising Online NGO 263

Qgiv

AUGUST 4, 2023

Having a successful volunteer management strategy will help you increase your volunteer retention rate, which ultimately creates more efficient volunteer staff. Why is volunteer retention important? Volunteer retention is your organization’s capacity to keep volunteers active and engaged with your work. Data Collection.

Retention 87

Retention Volunteer Management Practice 87

sgEngage

SEPTEMBER 27, 2023

Here are some strategies your organization can consider for improving donor retention by building donor trust in your brand. Send donor surveys Ask for advice in person Follow up on substantive feedback 3. Your Perception of Your Donors I’m sure you can remember an interaction that felt purely transactional. Trust is about consistency.

Retention 98

Retention Donor Strategy Build 98

NonProfit PRO

JUNE 9, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 147

Studies Experiment Giving Research 147

Bloomerang

DECEMBER 12, 2024

Donation thank-you emails Expressing gratitude after donors give is widely accepted as one of the most effective ways to increase donor retention. For example, you could survey lapsed donors to ask why they stopped donating. A Guide to Donor Retention. Adopt a consistent communication cadence.

email 94

email Marketing Guide Nonprofit 94

Nonprofit Tech for Good

JULY 30, 2023

2) Increased Donor Retention: According to Nonprofit Source , nonprofits that effectively use storytelling in their fundraising efforts have a donor retention rate of 45%, compared to 27% for organizations that do not focus on storytelling.

Storytelling 246

Storytelling Action Roles Nonprofit 246

sgEngage

JULY 30, 2024

How Math is the Solution Since 2019, CollegeAPP has surveyed Americans nationwide to identify adults who intend to pursue postsecondary education and training. Key Findings from Our Surveys Below are some additional findings from our work. Let me share more.

Survey 92

Survey Student Education Classroom 92

Bloomerang

FEBRUARY 3, 2025

It also includes a survey to learn more about the donor and deepen the donor relationship. Surveys can help personalize future communications and show donors you value their perspectives. Did you know that increasing donor retention by just 10% can result in a 50% boost in lifetime donor value ? Short on resources?

Gift 75

Gift Donor Build Celebrate 75

.orgSource

FEBRUARY 27, 2023

Be Aggressive About Learning If proactive skill-building isn’t part of your culture, it is time to consider a more aggressive approach to learning, development, and employee retention. Retention rates are 34% higher among organizations that offer employee development opportunities. Digital markets don’t allow room to languish.

Team 221

Team Time Skills Professional 221