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Company apologizes after AI support agent invents policy that causes user uproar

Ars Technica

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, sparking a wave of complaints and cancellation threats documented on Hacker News and Reddit. Read full article Comments

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How to Create an AI Policy Your Grantmaking Organization Will Use

sgEngage

In a webinar with Peter Panapento , co-founder and philanthropic practice leader of Turn Two Communications, he shared best practices when creating an AI policy for your grantmaking organization. Here are some of the tips Peter shared for creating an AI policy that your organization will actually use. Meet your staff where they are.

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Doing good, wrong? The role of philanthropy in keeping people safe

Candid

Those cases sparked awareness among many funders of their role in incentivizing safety and their obligations when failures occur at grantee organizations. Training staff and volunteers, developing policies, and establishing incident reporting systems all require significant investment, which is often not prioritized in funding allocations.

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Technology policies and practices to leave behind in 2025

Candid

Here are four technology policies and practices nonprofits and foundations of any size or mission area should leave behind in 2025: 1. It also means investing proactively in technology in ways that support staff in all roles and teams, as well as board members, program participants, and service recipients.

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The Future of Associations: Key Takeaways from Association 4.0™ 

.orgSource

Case Study Example: The Consumer Technology Association (CTA) redefined its business model , generating revenue through digital sponsorships, research reports, and policy advocacy initiatives. Do we have a succession plan for leadership and key roles? Are we fostering a culture of continuous learning and innovation ?

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5 ways to project enthusiasm in a job interview

Fast Company Tech

In fact, nearly 47% of hiring managers say a candidates keen interest in the job is the most important factor in determining whether they get the new role. So, here are five ways to project excitement about the role throughout the job interview process: 1. Or I value your hybrid work policy. Use them in the interview.

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Square announces permanent work-from-home policy

The Verge

The indefinite extension of the company’s remote work policy echoes a similar announcement from Twitter last week. Over the past several weeks, we’ve learned a lot about what it takes for people to effectively perform roles outside of an office, and we will continue to learn as we go.”. Dorsey is CEO of both companies. “We

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