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Company apologizes after AI support agent invents policy that causes user uproar

Ars Technica

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, sparking a wave of complaints and cancellation threats documented on Hacker News and Reddit.

Policy 143
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When Nonprofits Put Policy Over People

NonProfit PRO

Since they are doing such amazing work, don’t allow policies that punish them, but look to reward, encourage, and celebrate them instead. Your people are your most important resource.

Policy 276
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Navigating Return-to-Office Policies in a Work-From-Home World

NonProfit PRO

Few topics have been as polarizing in workplace culture as return-to-office policies. From organizations embracing a new, work-from-anywhere era to those mandating a return to five days a week in the office, every solution has its supporters and detractors.

Policy 290
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Applications are now open for CIRA Net Good Grants: Supporting communities, projects and policies that make Canada’s internet better for everyone

Charity Village

Applications are now open for CIRANet Good Grants, supporting communities, projects and policies that make Canadas internet better for everyone. The grants empower organizations across the country to do the critical work that connects underserved communities.

Grant 114
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How to Create an AI Policy Your Grantmaking Organization Will Use

sgEngage

In a webinar with Peter Panapento , co-founder and philanthropic practice leader of Turn Two Communications, he shared best practices when creating an AI policy for your grantmaking organization. Here are some of the tips Peter shared for creating an AI policy that your organization will actually use. Meet your staff where they are.

Policy 92
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The Transformation of 340B Health – Building Momentum for Innovation Background 

.orgSource

While financially stable, the association operated in a volatile policy landscape , where government regulations could shift every two to four years. Building cross-functional teams to enhance responsiveness to policy changes. This uncertainty made long-term strategic planning challenging. that are relevant today.

Build 221
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Economic and political upheaval, food banks, and advocating for better anti-poverty policies: An interview with Carolyn Stewart from Feed Ontario

Charity Village

In our recent CharityVillage Connects podcast episode, Navigating Political and Economic Upheaval: Advice from Nonprofits on the Frontline, we spoke with […] The post Economic and political upheaval, food banks, and advocating for better anti-poverty policies: An interview with Carolyn Stewart from Feed Ontario appeared first on CharityVillage. (..)

Feeds 115