NetWits

MAY 31, 2011

This report continues to be the most significant analysis of online/offline giving trends based on actual data from nonprofits. Key Findings: The majority of giving still comes from offline channels, but online continues to be a significant source of giving and new donors. Retention rates for both new online and offline donors are bad.

Benchmark 144

Benchmark Internet Giving Report 144

Nonprofit Tech for Good

JANUARY 16, 2022

You may be surprised to learn that multichannel donors contribute four times as often as online-only or offline-only donors. This is one of the reasons that nonprofits who create a monthly giving program with DonorPerfect see a whopping 90% retention rate. In fact, you can immediately acknowledge each gift through your fundraising CRM.

Fundraising 273

Fundraising Strategy Nonprofit Social Media 273

NetWits

NOVEMBER 15, 2011

Median revenue per donor for multichannel supporters was $339 compared to $88 for offline. First year retention for multichannel donors was 51%. Online fundraising grew 34% and raised over $20 billion dollars in 2010 – Blackbaud. The average 1x donation is $60.00. eNonprofit Benchmark study. – Blackbaud.

Fundraising 234

Fundraising Blackbaud Donation Charity 234

Nonprofit Tech for Good

OCTOBER 10, 2019

This guide offers a comprehensive look at fundraising for nonprofit organizations and covers everything from choosing the best title for your fundraiser to increasing donor retention to other fundraising ideas for nonprofit organizations. 8) Promote your fundraiser offline. 1) Choose the right fundraiser images and videos.

Organization 252

Organization Guide Campaign Nonprofit 252

Nonprofit Tech for Good

MARCH 20, 2024

Double the Donation ] The current donor retention rate is 41.9%. M+R Benchmarks ] Donor retention increases by 29% for offline donors when you have their email address. Direct mail was the second most preferred channel at 21%, followed by social media (17%), text messaging (8%), and phone calls (2%). increase in revenue.

Statistics 229

Statistics Fundraising Online Nonprofit 229

Wild Apricot

DECEMBER 8, 2010

Here are some highlights: Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention and.( read more ).

Studies 124

Studies Online Giving Nonprofit 124

Nonprofit Tech for Good

OCTOBER 25, 2023

M+R Benchmarks ] For every 1,000 fundraising messages sent, nonprofits raised $90 in 2022. [ M+R Benchmarks ] Donor retention increases by 29% for offline donors when you have their email address. Direct mail was the second most preferred channel at 21%, followed by social media (17%), text messaging (8%), and phone calls (2%).

email 213

email Statistics Marketing Nonprofit 213

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 20, 2012

The study takes a deep dive into the metrics associated with a multi-channel marketing program at CARE USA – particularly the relationship between traditional direct mail and digital channels (also referred to in the study as offline and online). Online engagement improves the retention of traditional offline direct response donors.

Channel 105

Channel Donor Giving Offline 105

Connection Cafe

DECEMBER 8, 2014

While organizations focus on their development goal and raising money through major gifts, events, direct mail, grants and online, we continue to see a lack of focus on stewardship and retention. Every organization needs to increase their investment in stewardship and retention. There is always a reason to say thank you.

Retention 49

Retention Donor eBook Fundraising 49

sgEngage

FEBRUARY 10, 2025

If youre wondering if corporate matching gifts can boost donor retention levels, the answer is yes. Matching gifts and donor retention share a positive correlation, with each variable increasing alongside the other. An organizations retention rate is typically determined year over year. Want to dig deeper?

Retention 52

Retention Gift Donor Program 52

sgEngage

MAY 31, 2011

This report continues to be the most significant analysis of online/offline giving trends based on actual data from nonprofits. Key Findings: The majority of giving still comes from offline channels, but online continues to be a significant source of giving and new donors. This is in line with the 2010 Online Giving Report.

Benchmark 77

Benchmark Internet Giving Blackbaud 77

NTEN

SEPTEMBER 9, 2010

Target Analytics, a Blackbaud company, has been looking at trends in online and offline giving for many years now. A recent meeting of the donorCentrics Internet Giving Benchmarking Group reviewed online and offline giving between 2005 and 2009. Multichannel donors are more loyal than offline or online donors alone.

Trend 86

Trend Online Fundraising Offline 86

TechCrunch

JULY 27, 2021

In a statement, HappyFresh chief executive officer Guillem Segarra said, “We see a big shift in customers’ behavior; retention and frequency rates have significantly increased while the overall basket size has been consistently growing. We attribute this to a major shift in share of wallet from offline to online, which is here to stay.”.

Indonesia 105

Indonesia Malaysia Asia Thailand 105

CauseVox

DECEMBER 12, 2024

Keep the focus on friendraising by devoting each month (or every other month) to a different donor retention strategy. Donors are the lifeblood of your operation, and focusing on retention on a regular basis keeps this in the forefront of a fundraisers mind.

Calendar 85

Calendar Template Fundraising Develop 85

Pamela Grow

JULY 10, 2024

Download Encouraging Longevity in Nonprofit Development to discover the secrets behind employee retention. Commit to new donor retention. What is your donor retention rate? What percentage of gifts come in offline versus online? When it comes to foundation grants, stay on top of your research. Download it here.

Nonprofit 111

Nonprofit Foundation Donor Retention 111

Connection Cafe

MARCH 15, 2017

Blackbaud’s 2016 Charitable Giving Report shows us that donor retention for first time donors is still remarkably low – 29% for offline donors and 21% for online donors. But if donors are retained passed that first year, the retention rate jumps significantly to 60% for offline donors and 58% for online donors.

Retention 38

Retention Donor Storytelling Nonprofit 38

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 11, 2012

billion in yearly giving on a monthly basis, both offline and online. Anemic acquisition and poor retention have created a perfect storm for fundraising troubles. Retention, Retention, and Retention. None of this works if retention rates do not significantly improve.

Fundraising 121

Fundraising Data Hurricane Disaster 121

Nonprofits Source

APRIL 1, 2025

Identity resolution involves combining disparate online and offline identifiers into singular supporter identities. Using this messaging and supporter profiles developed through identity resolution, you can target one-time donors across online and offline channels, encouraging them to upgrade their giving with a consistent appeal.

Strategy 52

Strategy Data Marketing Build 52

TechCrunch

JUNE 30, 2022

Retail Rocket , a retention management platform for brands, today announced that it raised $24 million in a Series A round led by Cyprus-based private equity fund Flintera. The goal is to create a “system of loyalty and retention management” for both online and offline customers, Khlebinsky said, that ultimately boosts business.

Marketing 98

Marketing Cyprus Retention Chile 98

TechCrunch

MARCH 8, 2021

The offline and online food and restaurant experience in the country are totally separate. Most food aggregators who deal with delivery tend to focus on the online customer, and there’s no sophisticated experience for the offline customer. The offline customer is like a ghost. ” This is where Koinz comes in.

Saudi Arabia 98

Saudi Arabia Egypt Platform Aggregator 98

Care2

FEBRUARY 24, 2011

Out of 14 nonprofits that M&R studied using a multichannel approach, first year donor retention rates increased by 61% vs 32% for offline donors and 24% for online donors. Multichannel donors also gave higher donations than single channel donors. Leveraging mobile and email has also increased donations for some nonprofits.

Donor 72

Donor Mobile Support Strategy 72

NetWits

DECEMBER 2, 2010

Retention – the goal of this type of communication is to enhance an already existing relationship and to encourage ongoing loyalty. You will also want to ensure that online communications are coordinated with offline communications such as direct mail efforts. Think about how email marketing fits in with your overall goals.

email 149

email Marketing Mail Communication 149

NetWits

JUNE 13, 2011

If we are to tackle this situation (and improve the retention rates of all supporters) we need to look again at our websites and ask ourselves if they give donors what they want? The study confirms what we already know: online donors are younger, have higher incomes and give larger initial gifts than offline-acquired donors.

Channel 118

Channel News Mail Blogger 118

Tech Soup

SEPTEMBER 26, 2012

Every nonprofit who relies on fundraising to accomplish their mission looks for more effective ways to raise money and improve donor retention. Keep The Donors You've Got (Donor Retention). We all know that it's cheaper to keep an existing donor than it is to find and cultivate a new one (called donor retention).

Effective 59

Effective Fundraising Retention Offline 59

NTEN

DECEMBER 10, 2010

Other findings include: Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention and gift levels. Small improvements to the online experience can make a big difference in donations.

Giving 89

Giving Studies Online Time 89

NTEN

JANUARY 4, 2011

Any giving that took place on sites that do not use the Network for Good platform or that were made offline are not included. Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention, and gift levels.

Studies 95

Studies Donor Online Giving 95

NTEN

JUNE 8, 2011

Take some of the key findings: Every year, large proportions of online-acquired donors switch from online giving to offline sources - primarily to direct mail. The study confirms what we already know: online donors are younger, have higher incomes and give larger initial gifts than offline-acquired donors. The lesson?

Donor 58

Donor Offline Mail Channel 58

NTEN

DECEMBER 10, 2010

Other findings include: Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention and gift levels. Small improvements to the online experience can make a big difference in donations.

Giving 94

Giving Studies Online Time 94

Connection Cafe

APRIL 19, 2019

Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. That’s shocking (and pretty scary).

Retention 37

Retention Donor Change Nonprofit 37

Forum One

AUGUST 12, 2021

In fact, retention for multichannel donors is much higher than for those who engage with you just offline or online. Just because a donor doesn’t give online, doesn’t mean they aren’t influenced by an email they received or something they read on your website. Plan and execute your campaigns in an integrated way for maximum impact.

Digital 88

Digital Fundraising Donor Analytics 88

TechCrunch

JUNE 11, 2021

An offline or an online marketer? Growth marketing: Direct response paid acquisition, funnel optimization, retention, lifecycle, engagement, reporting and attribution, word of mouth, referral, SEO, partnerships. The nature of the marketing function has expanded significantly over the past two decades.

Question 109

Question Marketing Channel Skills 109

TechCrunch

JANUARY 27, 2022

The business opportunity for remittance is lucrative despite digital lenders vying for less than 20% of the international money market dominated by traditional offline players. Nala has built a hassle-free, offline mobile money payment platform for Africa. With Africa being the most expensive region to send money to, with 10.6%

Africa 98

Africa Tanzania Uganda Build 98

Get Fully Funded

DECEMBER 17, 2024

Retaining donors is equally challengingthe average nonprofit donor retention rate is consistently around 45%. Thats why you should promote your donation form across various communication platforms, both online and offline, to connect with a broader audience. Use multimedia elements to promote the page.

Donation 52

Donation Process Online Tips 52

sgEngage

APRIL 29, 2021

The seventh annual donorCentrics® Sustainer Summit brought together, via webinar, 31 of the nation’s largest national fundraising organizations to share results and discuss sustainer growth and retention strategies against the backdrop of the pandemic and other significant events that impacted donors and giving in 2020. Sustainer Retention.

Retention 68

Retention Gift Donor Conversation 68

NTEN

MAY 5, 2011

Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention, and gift levels. Our analysis [ from the 2010 Online Giving Study ] showed the following: Fundraising is still about relationships.

Relationship 89

Relationship Network Studies Online 89

TechCrunch

MAY 11, 2021

The company, which first launched in Uganda, is disrupting the offline market of local motorcycles referred to as boda-bodas in Uganda and okadas in Nigeria. This has been responsible for the 80% year-on-year retention the company currently enjoys, Sussock said. Ibadan is one of the cities where SafeBoda operates.

Uganda 133

Uganda Nigeria Kenya Africa 133

TechCrunch

AUGUST 9, 2022

Beauty may be in the eye of the beholder, but when it comes to getting ahold of an appointment for your hair or another treatment…that’s a different story: The bespoke nature of a lot of the work has meant that a large swathe of the professionals providing these services have stayed offline when it comes to interfacing with customers.

Los Angeles 89

Los Angeles Help Offline License 89