Nonprofit CRM Trends Plus How to Choose an eCRM - Online Fundraising, Advocacy, and Social Media - frogloop
Care2
JULY 10, 2008
One bit of evidence that this is working well is that our client retention rate is about 99%.and We now have clients in Canada, US, UK, Australia and the Netherlands. Philip King: Ask about their client retention rate: I think this is key. Our clients have the freedom to leave at any time if they are unsatisfied for any reason.
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