Museum 2.0

MARCH 16, 2009

I’ve had it with museums’ obsession with open-ended self-expression. When I talk about designing participatory experiences, I often show the above graphic from Forrester Research. And yet many museums are fixated on creators. Museums see open-ended self-expression as the be-all of participatory experiences.

Participatory 44

Participatory Experiment Museum Teen 44

Museum 2.0

FEBRUARY 9, 2010

Recently, I was giving a presentation about participatory techniques at an art museum, when a staff member raised her hand and asked, "Did you have to look really hard to find examples from art museums? Aren't art museums less open to participation than other kinds of museums?" I was surprised by her question.

Museum 29

Museum Difference Participatory History 29

Museum 2.0

JULY 20, 2010

Last week, I gave a talk about participatory museum practice for a group of university students at UCSC. During the ensuing discussion, one woman asked, "Which audiences are least interested in social participation in museums?" Many teens love to perform for each other. They like to do and touch and make.

Teen 49

Teen Social Museum Participatory 49

Museum 2.0

APRIL 7, 2009

Which of these descriptions exemplifies participatory museum practice? Museum invites community members to participate in the development and creation of an exhibit. But the difference between the two examples teases out a problem in differentiating "participatory design" from "design for participation."

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Participatory Design Difference Museum 27

Museum 2.0

JANUARY 16, 2013

It's not every day that a visitor buys pizza for everyone in the museum. Then again, Saturday was hardly normal at the Santa Cruz Museum of Art & History. The group was mostly young (teens to thirties) and nerd-diverse: a little bit punk, a little bit hacker, a little bit craft grrl. It was pretty freaking amazing.

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Reflection Community Museum Participatory 43

Museum 2.0

MAY 8, 2013

Like a lot of organizations, my museum struggles with two conflicting goals: The museum should be for everyone in our community. At the Santa Cruz Museum of Art & History , we''re approaching this challenge through a different lens: social bridging. And rarely the twain shall meet.

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Museum Social Arts History 55

Museum 2.0

JULY 23, 2013

But this job is really important to the future of our museum, and I’m hoping that you or someone you know might be a great fit for it. We are hiring for a School Programs Coordinator to wrangle the 3,500+ students and their teachers who come to the museum every year for a tour and hands-on experience in our art and history exhibitions.

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Program Museum Work History 39

Museum 2.0

APRIL 18, 2012

Last Friday, I witnessed something beautiful at my museum. A group in their late teens/early 20s were wandering through the museumwide exhibition on love. When I walked by the first time, the teens were collaging and Kyle and Stacey were talking. At museums, we mostly bond with the friends and family with whom we attend.

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Community Teen Build Social 42

Museum 2.0

JULY 31, 2013

I spent the weekend queuing up posts for my forthcoming blog-cation--nine weeks of guest posts and reruns from the Museum 2.0 You''re in for a treat, with upcoming posts on creativity, collections management, elitism, science play, permanent participatory galleries, partnering with underserved teens, magic vests, and more.

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Museum Participatory Reflection Conference 35

Museum 2.0

MARCH 27, 2009

This week, the Denver Art Museum (DAM) opened a new temporary exhibition called The Psychedelic Experience , featuring rock posters from San Francisco in the heyday of Bill Graham and electric kool-aid. It is an incredible museum experience. The visitor is given a copy of her poster and the museum keeps a copy as well.

Denver 21

Denver Museum Arts Remix 21

Museum 2.0

DECEMBER 1, 2006

Ready to turn your institution into a site of participatory engagement? specializes in designing museum experiences and exhibitions that are community informed, socially stimulating, technologically ambitious, and intriguingly experimental. Want to bring the spirit of this blog to your colleagues and projects?

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Museum Professional Service Participatory 21

Museum 2.0

MARCH 28, 2008

Museums (and libraries) are trusted sources of information. In February 2001, AAM commissioned a study about the trustworthiness of museums and found that "Almost 9 out of 10 Americans (87%) find museums to be one of the most trustworthy or a trustworthy source of information among a wide range of choices.

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Participatory Museum Teen Voice 20

Museum 2.0

MARCH 18, 2015

The people were of all ages--moms with babies strapped to their fronts, six year-olds using skillsaws, pre-teens building robots, teenagers doing homework. There are lots of great science museum resources, but not where these kids can walk after school. Any big museum has barriers and limitations to full community ownership.

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Green Interview Share Community 20

Museum 2.0

FEBRUARY 7, 2011

Maybe it's a live music concert, or a museum visit, or a play. Museums and other venues are offering special programs for teens, for hipsters, for people who want a more active or spiritual or participatory experience. What are museums and arts institutions doing to tap into these forms of motivation?

Arts 50

Arts Museum Music Calendar 50

Museum 2.0

NOVEMBER 7, 2010

Last week marked four years for the Museum 2.0 People--especially young folks looking to break into the museum business--often ask me how I got here. Ed Rodley recently wrote a blog post about museum jobs entitled "Getting Hired: It's Who You Know and Who Knows You." hour at the Museum. I made $26/hour at NASA and $7.25/hour

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Museum Boston Participatory Job 52

Museum 2.0

DECEMBER 14, 2009

Unsurprisingly, some of my favorite museums are small, funky places run by iconoclasts—but that’s not useful to most professionals who work for organizations in which they have little control over size or leadership matters. I worked on one project in which the client institution thought they wanted unfettered teen expression.

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Project Museum Teen North Carolina 22

Museum 2.0

MAY 5, 2009

I just returned from the American Association of Museums (AAM) annual meeting in Philadelphia. I led two sessions, one on visitor co-created museum experiences, and the other on design inspirations from outside museums. what is the value of the exhibition experience to non-participants, that is, regular museum visitors?

Slides 20

Slides Participatory Museum Children 20

Museum 2.0

AUGUST 25, 2009

Rabinowitz commented that "as a 40-year veteran of history museum interpretation, I can say that I never learned so much from and about visitors." This is the opposite situation of the previous design goal, one typical in science and children's museums.

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Design Goal Difference Platform 31

Museum 2.0

AUGUST 3, 2009

Last month, the Christian Science Monitor published an article entitled, "Museums' new mantra: Connect with community." It took me a couple weeks (and various museum blog responses ) to realize what bugs me about this article--it treats "connecting with community" as a marketing ploy, a "mantra" rather than a mission.

Community 22

Community Museum San Diego San Francisco 22

Museum 2.0

AUGUST 7, 2008

For many museums, visitor research--how people use the museum, navigate exhibits, and understand content--may be an equally important arena in which to adopt groundswell listening techniques. I spent an hour this morning "brand listening" to what the online world says about one of my favorite museums, the Exploratorium.

Museum 20

Museum Teen Second Life Discussion 20

Museum 2.0

SEPTEMBER 16, 2007

Sure, it's social, but people stick to their own "pods"--families, teens, adults--and don't diverge or merge. Out on the boardwalk, or at the zoo or a museum, there's a common experience of the sights, sounds, smells, activities of the place. Ideas participatory museum Unusual Projects and Influences visitors.

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Museum Participatory Teen Game 20

Museum 2.0

MAY 16, 2007

The recent flurry of restrictions that has sent teens fleeing? into the museum is the potential to encourage more positive in-museum interactions among strangers. I want in-person museum experiences to be more like experiences on social sites like Flickr, where strangers connect and form relationships around content.

Museum 20

Museum Myspace Facilitation Social Network 20

Museum 2.0

NOVEMBER 18, 2008

In many museums, comment cards are currently the most "participatory" part of the visitor experience. These services could be a powerful, cheap alternative to comment cards--especially those that are focused towards making suggestions about the museum. Simple, understandable functionality. Focuses users on prioritizing ideas.

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Comment Tools Museum Conversation 20

Museum 2.0

SEPTEMBER 21, 2016

Every other year, they convene TUPAC, a group of 35 outside advisors, including teens, college students, Temple University professors, artists, philanthropists, and community leaders. They live their mission, working in questions and projects rather than exhibitions and programs.

Process 20

Process Share Philadelphia Arts 20

Museum 2.0

AUGUST 18, 2008

I've long believed that museums have a special opportunity to support the community spirit of Web 2.0 This month brings three examples of museums hosting meetups for online communities: On 8.6.08, the Computer History Museum (Silicon Valley, CA) hosted a Yelp! Me: Have you ever been to this museum? meetup for Elite Yelp!

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Museum Hosting Model Community 22

Museum 2.0

SEPTEMBER 26, 2008

First, I want to extend a huge THANK YOU to everyone who has contributed to the nascent Museum 2.0 We're still looking for your Museum 2.0-related We're still looking for your Museum 2.0-related Stay tuned here for suggestions on how museums can get involved on a programmatic level. Living Archive.

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Fund Teen Museum Philadelphia 20

Museum 2.0

FEBRUARY 24, 2011

I've written before about the difference between participatory processes and products , but this question of frameworks and sensibility is more broadly applicable to community engagement strategies. A museum can be friendly, or serious, or funny, while maintaining a traditional relationship with visitors as consumers of experiences.

Voice 42

Voice Los Angeles Denver Museum 42

Museum 2.0

MARCH 30, 2016

Our entire strategy at the Santa Cruz Museum of Art & History is rooted in community participation. We invite diverse locals to share their creative and cultural talents with our greater community at the museum. Teens advocating for all-gender bathrooms. Printmakers leading workshops.

Community 20

Community Museum Local Participatory 20