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10 Ways to Build a Better Community Brainstorming Meeting

Museum 2.0

For example, when we held community meetings about the development of a new creative town square next to our museum, a group of middle/upper-class moms talked about not feeling safe downtown. The best book I've read on the topic is Facilitators Guide to Participatory Decision-Making by Sam Kaner.

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Groundswell Book Club Part 1: Listening

Museum 2.0

For many museums, visitor research--how people use the museum, navigate exhibits, and understand content--may be an equally important arena in which to adopt groundswell listening techniques. I spent an hour this morning "brand listening" to what the online world says about one of my favorite museums, the Exploratorium.

Museum 20
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State Fairs and Visitor Co-Creation: An Interview about MN150

Museum 2.0

Traditional exhibition design, in which the museum has a specific story or message to tell, doesn't easily accommodate visitor co-creation. This realization--that a single museum voice was not the best way to tell a particular story--formed the basis for MN150 , the exhibition explored in this post.