See, Say, Feel, Do: Metrics for Social Media
Amy Sample Ward
FEBRUARY 26, 2012
I am a big fan of actionable metrics. Fenton’s guide divides up the kinds of metrics you can focus on under the headings See, Say, Feel and Do. Ss I suggest in my Community Mapping approach , the actions and metrics should be mapped against the segments of the community doing them. What do you think?
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