Fast Company Tech

MARCH 18, 2025

Just like marketing leaders had to establish their digital campaigns values, HR pros now need to demonstrate how their tech-forward people programs drive business results. And the results mattered more than ever. There were a lot of conversations around the right metrics to track, which gave us a say in how to measure our results.

ROI 79

ROI Channel Measure Results 79

sgEngage

OCTOBER 4, 2024

Here’s what we suggest: We need to start rethinking annual giving metrics to create a new storyline about fundraising for higher education. Maybe we need to focus our attention on narrower metrics. This will show better results in our current reporting and it will drive healthier results as we move forward.

Metrics 97

Metrics Giving Donor Gift 97

sgEngage

MAY 30, 2024

Employee retention is critical for the health of any organization, particularly for nonprofits. High retention leads to better outcomes all around as the organization saves money and develops stronger performers internally. Plus, as a manager in a nonprofit, retention is a key component of your job.

Retention 109

Retention Management Tips Nonprofit 109

Bloomerang

DECEMBER 12, 2024

Donation thank-you emails Expressing gratitude after donors give is widely accepted as one of the most effective ways to increase donor retention. Segmented messaging leaves a lasting impression on donors, leading to increased retention rates and fundraising success. Track email metrics to optimize your strategy.

email 92

email Marketing Guide Nonprofit 92

NonProfit Hub

FEBRUARY 18, 2021

You might answer this question with metrics like the number of new donors or the number of donations. While these basic figures can be informative from a year-over-year trend perspective, they do a poor job answering questions like: Why did these metrics change? I consider those basic metrics to be “rearview mirror” metrics.

Metrics 87

Metrics Fundraising Retention ROI 87

Association Analytics

JANUARY 12, 2022

Identify the key metrics you’ll use to measure your goals. Start by reviewing each of your strategic goals and identifying the key metrics you can use to measure progress against those goals. Most likely, you’ll have more than one metric for each goal. Step 1: Create a master list of all your metrics.

Goal 169

Goal Data Support Metrics 169

Nonprofit Tech for Good

APRIL 23, 2019

But due to many common challenges to constantly reach new donors, retain existing donors, and increase operational efficiency the amount of effort to impact lives doesn’t always result in the high return it should. Does the platform provide powerful tools for data analysis, insight and built-in reporting for nonprofit metrics?

Nonprofit 263

Nonprofit Donor Social Media Causes 263

TechCrunch

AUGUST 9, 2022

Although each startup’s will funnel will look different, at the core, it consists of three major pillars: acquisition, activation, and retention. While leading fleet growth at Postmates, I quickly learned to become numb to remarkable upper-funnel metrics. These are not actual results and are purely for demonstration purposes.)

Metrics 90

Metrics Studies Channel Retention 90

Pamela Grow

FEBRUARY 11, 2025

Event impact and positive outcomes: Share specific achievements, like funds raised or milestones reached, to show attendees the tangible results of their participation and inspire continued engagement. This deeper level of engagement not only increases retention but also helps transform one-time donors into lifelong advocates for your cause.

Relationship 59

Relationship Donor Metrics Fundraising 59

sgEngage

JANUARY 28, 2025

Measure Your Progress and Refine Track Key Brand Metrics Brand clarity is about more than warm, fuzzy feelingsit also impacts measurable results. Keep an eye on: Donor Retention Rates: Are first-time donors coming back? Website Engagement: How long do visitors spend on your site? Which pages spark the most interest?

Nonprofit 88

Nonprofit Volunteer Social Media Websites 88

Gyrus

OCTOBER 1, 2024

How to Leverage LMS Data Analytics for Better Decision-Making in Corporate Training GyrusAim LMS GyrusAim LMS - In today’s competitive business landscape, Learning and Development (L&D) programs are key drivers of employee growth, retention, and overall business success. Here are some practical ways to leverage this data, 1.

Analytics 64

Analytics Training Train Data 64

Greater Giving

DECEMBER 12, 2022

But as we kick off 2023 and look back at what worked well in 2022, an excellent tool for evaluating donor retention is to look at the donors that gave last year but unfortunately not this year (LYBUNT) and work on engaging them with new opportunities to give. ” TIP: How do you Calculate Donor Retention Rate?

Retention 91

Retention Donor Giving Support 91

Association Analytics

SEPTEMBER 13, 2023

Going Beyond Basic Metrics Learning analytics goes beyond basic metrics to offer you a deeper understanding of course performance and learner engagement. This data-driven approach ensures that learners receive the best possible educational experience, with high-quality instructors driving engagement and knowledge retention.

Analytics 169

Analytics Education Program Impact 169

Association Analytics

SEPTEMBER 27, 2023

Let’s take member retention as an example. These could be member retention, recruitment, products & services and event registrations. Strategic Goal – describe a goal for improving results in each of your business areas. These could be qualitative or specific metrics or KPIs. .” 3.

Analytics 169

Analytics ROI Associations Analysis 169

Association Analytics

MARCH 13, 2024

The resulting data can help identify where members are in their journey, which members might be falling through the cracks, what opportunities your association can take advantage of to improve membership offerings and benefits, and so much more. Do you want to improve retention numbers? Keep things recent to get the most accurate data.

Associations 169

Associations Analytics Active Activism 169

Whole Whale

APRIL 1, 2025

The result? At Whole Whale, we see too many nonprofits apply urgent appeals and one-time campaigns that activate new donors without the infrastructure to nurture long-term donor relationships. Unpredictable revenue, shallow engagement, and too many missed opportunities. Thats where a full-funnel fundraising strategy comes in.

Strategy 52

Strategy Fundraising Guide Nonprofit 52

3rd Sector Labs

JUNE 30, 2014

Combat the challenges of donor retention? So far in 2014, Third Sector Labs has run a number of webinars focused on topics such as fundraising strategies, technology, donor data, and donor retention. While this is an informal poll and not a scientific study, the results are eye-opening. Build a fundraising strategy?

Attention 157

Attention Donor Data Nonprofit 157

.orgSource

FEBRUARY 6, 2023

Prioritizes outcomes—views customer satisfaction as the significant metric of success. Unlike many businesses, we have always been focused on member retention. The data results in business intelligence that better meets customer needs. Seeks solutions—products and services are designed to solve members’ challenges.

Experiment 44

Experiment Marketing Game Gartner 44

Allegiance Group

APRIL 3, 2025

Nonprofits cant afford to overlook the power of re-engaging lapsed donorsstrengthening donor retention practices is now more critical than ever. Last year marked the fourth consecutive year that retention rates declined year over year in Q3, with only 13.8 percent of new donors retained year to date. Contact Us What are lapsed donors?

Donor 52

Donor Tips Retention Mail 52

Qgiv

AUGUST 26, 2021

Darrell specializes in maximizing results out of limited resources. Research consistently shows that it almost always costs more to acquire a new donor than it does to retain an existing donor, making your donor retention rate a very important metric to track. What Is Donor Retention Rate? retention rate. .

Retention 59

Retention Rate Donor Mail 59

Bloomerang

AUGUST 16, 2021

One of the biggest problems nonprofits face is improving their low donor retention rate. If you have no idea what a good or poor donor retention rate is, it’s difficult to measure your own performance. Remember: Averages are a useful starting point, but there are all sorts of reasons why your results may deviate from the norm.

Analytics 126

Analytics Strategy Fundraising Social Media 126

TechCrunch

JANUARY 10, 2023

In a difficult budget environment, high gross retention rates can be a strong signal that customers love your products and get real value from them. Gross retention, in particular, will be critical, because companies must be able to retain customers to stabilize their 2023 growth plans.

Method 104

Method Evaluation Retention Rate 104

Allegiance Group

JUNE 4, 2024

To truly understand the health of your organization, there are seven key metrics you should track in your database: Year-on-year revenue Donor file growth Donor retention Gifts per donor Average gift Revenue per donor Cost to acquire Data can be overwhelming. How often should I look at these metrics?

Metrics 52

Metrics Data Track Question 52

Fast Company Tech

MARCH 18, 2025

One of the key metrics EdSights uses to evaluate students is the Student Voice Score, an annual survey of student satisfaction and sentiment that enables academic institutions to compare their overall performance with that of their peers. Smalt also boosted average revenue for workers, up 20% compared to 2023.

Education 90

Education Companies Student Skills 90

sgEngage

JANUARY 8, 2025

Another challenge is the over-dependence on data and quantitative metrics , which places undue emphasis on numbers while often neglecting qualitative insights, lived experience, diversity of perspectives, and real-world implications. The lack of inclusion and empowerment in decision-making compounds these challenges.

Grant 96

Grant Challenge Change Proposal 96

DipJar

NOVEMBER 15, 2022

In this sense, impact metrics are the specific measures of the positive and negative effects of an intervention, action, or project on individuals, communities, or the environment. In this guide, we’ll answer the most frequently asked questions about nonprofit impact metrics, including: . Why Are Impact Metrics Important?

Metrics 52

Metrics Impact Guide Nonprofit 52

TechCrunch

OCTOBER 8, 2021

Some frequent errors include performance metrics not being correctly measured, product and growth teams working in silos, low testing velocity and failure to consider the entire marketing funnel. It’s simple: Test more and the results will come to fruition sooner. The results will follow. Image Credits: Jonathan Martinez.

Marketing 102

Marketing Metrics Social Media Test 102

TechCrunch

JANUARY 10, 2022

You need to go beyond surface-level figures: You need to know the metrics that tell you what’s happening in every aspect of your business — the ones deeper than just your averages. Provide a recommendation in this quick survey and we’ll share the results with everybody. That’s what matters most and what drives long-term growth.

Business 92

Business Metrics Retention Measure 92

TechCrunch

NOVEMBER 8, 2022

Regardless of the method, what matters is that software companies today tend to see limited gross churn (customers dropping their contracts) and positive net dollar retention (the sale of more product to existing customers over time). So, what should startups target when it comes to NDR results?

Retention 84

Retention Metrics Newsletter Software 84

Nimble AMS

SEPTEMBER 14, 2022

Likewise, your association can leverage data hygiene for member recruitment, engagement, retention, and e-commerce personalization. After doing so, he was able to remove the invalid metrics and clean up the data, providing better value to the Nimble AMS Member Lapse Solution. How do you practice good data hygiene at your association?

Associations 129

Associations Practice Benefit Data 129

Neon CRM

DECEMBER 1, 2023

Do you know your donor retention rate? It’s one of the most important metrics you can track—it can teach you so much! On top of helping you understand how well you engage donors after their first gift, your donor retention rate can guide you as you plan future fundraising campaigns, messaging, and community outreach.

Retention 52

Retention Rate Track Donor 52

TechCrunch

APRIL 14, 2023

4 SaaS engagement metrics that attract investors Image Credits: Tetra mages (opens in a new window) / Getty Images Past performance doesn’t always predict future results, but it’s the best place to find customer retention stats that have investor appeal. Cast your vote before Thursday, April 20!

Metrics 73

Metrics Survey Slides San Jose 73

The NonProfit Times

JULY 30, 2024

Giving was up (4.1%) compared to the first quarter of 2023, but the number of donors and retention both declined again, 1.3% While initial results showed a 3.9% Developing tactics to encourage donor retention and broader solicitation will be essential in 2024.” and 3% respectively. and making up 28.1% of all donors.

Fundraising 111

Fundraising Retention Donor Trend 111

sgEngage

MARCH 15, 2024

If you are not sure which metrics are essential or how to convert your data into something stakeholders can grasp and absorb, start simply by setting clear goals. Learn more: Using Data to Make Annual Giving Work for You Measuring Outcomes Outcome metrics are powerful, necessary tools for demonstrating transparency and accountability.

Measure 114

Measure Help Analysis Metrics 114

Candid

JUNE 28, 2022

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. You can calculate this metric for your organization by dividing the number of donors who gave again this year by the total number of donors who gave last year. . The donor retention formula. Sharing your fundraising results.

Donor 111

Donor Retention Gift Database 111

Classy

JUNE 30, 2021

From stats on conversion and acquisition to retention and supporter experience, check out the infographic below to get a peek at the data from the 2021 report. We created a free Benchmark Assessment to surface actionable fundraising takeaways based on your organization’s current metrics. See How Future-Ready Your Nonprofit Is Today.

Fundraising 98

Fundraising Philanthropy Benchmark Stats 98

Association Analytics

NOVEMBER 16, 2021

Analytics are typically more concerned with why your business has performed this way, what will happen in the future, and what actions you can take to influence the results. Some examples to consider: What are the main drivers of member retention? For example, a report is the weekly number of new members who joined your association.

Analytics 169

Analytics Data Associations Retention 169