Nonprofit Tech for Good

NOVEMBER 9, 2020

With average email open rates at 20% for nonprofits , many organizations struggle to grab the attention of supporters, volunteers, and donors. Building Your List of Cell Phone Numbers. Spamming is illegal, and often goes straight to a junk mail folder. Spamming is illegal, and often goes straight to a junk mail folder.

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Communication Donation Tech Tools 312

Nonprofit Tech for Good

APRIL 15, 2020

Nonprofits are missing a big opportunity to stay more connected with their donors by not capturing their mobile phone numbers. The Telephone Consumer Protection Act (TCPA) asserts that if you have a donor’s phone number, or a donor supplies it, it is implied permission to text them any future messages.

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Qgiv

NOVEMBER 8, 2024

From paying bills to staying in touch with family and friends to researching tomorrow’s weather, people expect to be able to do just about anything from their mobile phones. As of 2024, the United States has over 310 million smartphone users  and a smartphone penetration rate of over 96 percent. That’s where mobile giving comes in.

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Pamela Grow

SEPTEMBER 25, 2024

Survey your audience to determine whether they prefer email, direct mail, SMS messaging, or phone calls. Look at metrics like email open rate, click-through rate (CTR), direct mail response rate, donor retention rate, fundraising totals, and event attendance, depending on the strategies you implement.

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Audience Effective Tips Newsletter 111

Pamela Grow

AUGUST 2, 2023

And, according to ANA/DMA, “Direct mail still pulls a higher response rate than any marketing medium.” Direct mail and digital work side by side to ensure your best campaign. Organize board members for a phone thank-a-thon. What’s your renewal rate? For direct mail, always think package, not letter.

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Free Fundraising Mail Nonprofit 88

Bloomerang

OCTOBER 16, 2023

First names only! Here are 6 channel options: A simple phone call from you, or even better—a board member A postcard A video email A letter An email A text 3 time-saving ways to report impact with scale and efficiency (no matter how big or small you are!) Texting is the 21st century version of a phone call. You get the idea!

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Nonprofit Tech for Good

SEPTEMBER 29, 2019

According to NP Engage, nonprofits see abandonment rates of 50% – 70% on their donation pages. Multi-pages on a desktop and phone are cumbersome, clunky, and according to studies, will result in a higher abandonment rate. Only 24% of emails are being read at all (not to mention their 2.57% click-thru rate) 2.

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Bloomerang

NOVEMBER 21, 2024

What was our retention rate year over year? October Collect testimonials, impact stories, videos, and pictures and use them to write ‘reporting back’ stewardship emails, postcards, texts, thank-a-thon phone scripts, or letters. Perform any necessary list cleaning on your direct mail and email lists. Filter by date.

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Calendar Celebrate Campaign Communication 57

Bloomerang

FEBRUARY 13, 2023

In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%. On average, donor retention rates increase based on the average gift amount. For donors who give gifts under $100 the average retention rate is 25%.

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Double the Donation

JULY 27, 2022

Not to mention, they also offer a higher response rate than other marketing methods such as direct mail or phone calls. Compared to other types of marketing, email campaigns don’t require any physical materials or the same level of staff time. Therefore, […].

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EveryAction

OCTOBER 26, 2022

TechJury has reported that SMS open rates average 98%. It is the 21st-century version of a phone call. Two weeks later, you get their end-of-year appeal in the mail. A 2015 study from Experian found that 94% of seniors (adults 70 and older) are sending text messages weekly, with a daily average of 11 messages.

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Donor Giving Gift Photo 216

Nonprofit Tech for Good

APRIL 3, 2022

Be familiar with every fundraising program, event, campaign, and activity so you can tell others (sustainers, major gifts, events, direct mail, giving circles, etc.). Sort through online organizational data (Google analytics, email open rates) to see if there are insights, trends, and patterns that could be used to improve operations.

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Bloomerang

DECEMBER 13, 2021

The subject line is like the envelope for a direct mail letter; it’s a critical part of your appeal “package” as 47% of email recipients open an email based on the subject line alone. If someone wants to reach you by phone or email, it should be easy for them to do so. Send it to everyone on your mailing list who hasn’t responded yet.

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Tips Fundraising Pledge Mail 119

Bloomerang

JANUARY 11, 2024

Send new online donors an additional thank you by mail. Even donors who give online should get something in the mail, especially if this is their first gift. A mailed thank-you letter is likely to be saved, put up on the fridge, or given a special place on the bulletin board. every fifth donor). Interesting stuff!

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Donor Time Tips Retention 92

EveryAction

SEPTEMBER 2, 2022

Instead of picking up the phone to call a friend, we might text them an address or a date and time to meet up for lunch or a volunteer shift. Mobile messaging is a useful part of a multi-channel fundraising and engagement strategy , given the state of email and direct mail. The click-through rate for mobile fundraising messages was 6.3

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The NonProfit Times

JUNE 19, 2024

This can look like leaning into cultivation and lapsed recapture to drive retention and reactivation rates. Test Wealthier Carrier Routes If your hospital is mailing into smaller regions, try testing small panels of carrier routes in wealthy ZIP codes. Personalized notes and phone calls go a long way for mid-level prospects.

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Get Fully Funded

FEBRUARY 22, 2022

Or, if you rent a list of names and addresses and send a direct mail piece to everyone on that list, you probably won’t recoup enough in donations to make that a worthwhile expense. This is a WHOLE other issue – how to succeed at direct mail fundraising.). What About Ratings on Sites Like Charity Navigator?

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Fundraising Charity Mail Nonprofit 132

M+R

DECEMBER 8, 2023

Anyone using Apple’s iMessage, Apple Mail, or Private Browsing Mode in Safari (with the option to enable it outside of Private Browsing). Apple Mail is Apple’s email client. Link Tracking Protection applies to any email address used in Apple Mail, regardless if it’s an apple email address or not. About 17% of the U.S.

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Track Digital Change Fundraising 111

Care2

FEBRUARY 11, 2013

Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

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Qgiv

NOVEMBER 2, 2023

By automating thank-you emails and other interactions to get to your donors quicker, you can increase your donor retention rate, ultimately boosting your fundraising efforts. Pulling direct mail/email lists Another way you can engage in fundraising automation is with your mailing lists.

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Work Fundraising Mail Integration 122

Bloomerang

JULY 21, 2023

You mail too often. Too often the response here is to mail less. Mailing less to everyone (pretty crazy when you’ve had one complaint out of 500 pieces of mail sent, but I’ve had executive directors insist I do this based on just one whiner). Mailing more raises more! Worst case? You could be a rare exception.

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Bloomerang

OCTOBER 30, 2023

Charity Navigator has awarded Feeding America a four-star rating for ten consecutive years. Taking a multi-pronged approach Feeding America advises using a multi-pronged direct marketing approach that includes and integrates direct mail, personal phone calls (including telemarketing), texting, and video.

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Allegiance Group

OCTOBER 3, 2022

When you prioritize donor retention when planning and executing your overall fundraising efforts, you gain opportunities to reactivate lapsed donors and build lasting relationships with new donors through direct mail and digital campaigns. What is donor retention? Donor retention measures how many donors continue to give to your organization.

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Bloomerang

JUNE 20, 2023

Here are additional benefits of an online fundraising strategy for your donors and your nonprofit: Benefits for donors Donors want to be able to give the second they’re inspired, so asking them to physically bring their donation to you or to send the donation via mail will likely mean you miss opportunities to secure much-needed revenue.

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Ideas Online Guide Fundraising 98

Greater Giving

SEPTEMBER 24, 2024

Traditional major donor outreach channels like emails, phone calls, and direct mail certainly still have a place in your overall communications strategy. Any staff member can reference your notes to get up to speed and pick up conversations right where they left off, creating a seamless experience for major donors.

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Relationship Donor Build Tips 52

Candid

NOVEMBER 14, 2023

But unfortunately, the average donor retention rate in 2022 was 42.6%, making it the lowest rate on record. Consider building regular check-ins with your donors, either via phone, email, Zoom, or in-person, to share updates about your work. Prep thank you cards, so you can easily put them in the mail when donations come in.

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Giving Gift Retention Hosting 112

BoardAssist

DECEMBER 15, 2014

Direct mail is a major workhorse for all nonprofits. And regardless of what you hear or think about online giving, most gifts still come via the mail. This week guest blogger Gail Perry is back with her top tips to help us all raise more money by mail. 112 Tips to Raise More Money by Mail. Thanks Gail!

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Mail Money Raise Tips 61

The NonProfit Times

MAY 23, 2024

Average 2023 clickthrough rates were nearly identical to what they were in 2022 for GivingTuesday. However, the unsubscribe rate was nearly 25% less than what it had been the previous year despite the six emails being twice the total of three sent a year earlier. “I The underlying analytics were impressive. Research backs this up.

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Greater Giving

DECEMBER 15, 2022

Let’s focus on these four main channels: Direct mail. Yes, physical mail can be a part of digital marketing! In fact, consumers are likely to spend 25% more when you use direct mail and email together. Use these four means of communication in conjunction with other personalized outreach like phone calls for the best results.

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Digital Marketing Donor Channel 75

Get Fully Funded

JUNE 14, 2023

Here are the most common communication channels nonprofits use and what types of messages they work best for: Direct mail. Direct mail is best suited for older donors who may be less technologically savvy. Phone call. Some younger donors may also appreciate the effort behind a handwritten thank-you letter.

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Communication Personal Donor Nonprofit 59

Bloomerang

FEBRUARY 27, 2024

The minute you understand and act on this, your retention rates will rise. If you stop communicating with a donor in their last five years of life, or at minimum, the last two, the loss rate of their planned gifts goes to 50%. If they don’t update their card, pick up the phone to call and ask. How lapsed is “lapsed”?

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Donor Rhode Island Gift Tennessee 84

TechImpact

JULY 16, 2014

In another 2013 study conducted by Blackbaud found that “response and click through rates in nonprofit email campaigns declined by 16% and 18.7%, from 2012.” The study substantiates the claim by stating that”declining response rates illustrate a saturated channel with non-differentiated messaging and campaigns.”. Direct mail.

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Donor Effective Fundraising Blackbaud 237

Nonprofit Tech for Good

DECEMBER 13, 2018

Looking at pages per session and bounce rate (ideally less than 70%), how engaged are our website visitors? 2) It doesn’t display well on phones or tablets. If your site doesn’t have a responsive design (meaning it displays well on computers, phones, and tablets), it’s time for an upgrade. Growing your mailing list.

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NonProfit Hub

JANUARY 28, 2021

Did you know that the average open rate for the nonprofit organization is around 25.17%, much higher than the industry average open rate, which is just 21.33%? Now, mobile phones are used to check emails. So you must optimize email templates for mobile users to ensure higher open-rates and click-through rates.

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Nonprofit Tech for Good

MAY 16, 2024

These include direct mail, phone calls and messages, and in-person solicitations. Improved Donor Retention Additionally, smart donation asks contribute to improved donor retention rates. They do so through donors’ preferred methods, like email, social media, text messages , or direct mail.

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Donation Data Fundraising Analytics 250

Neon CRM

MAY 18, 2023

Common examples of nonprofit KPIs include average donation size, number of recurring or repeat donors, new donor acquisition rate, and donor attrition rate. Common channels include email, direct mail, social media, phone calls, your website, etc. Let’s get started! Make every stamp count!

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Greater Giving

JULY 18, 2023

Your donor data may include phone numbers, emails, birthdays, donation history, and even meal preferences. Here are the key pieces of information we suggest gathering: Contact details: Gather donors’ names, email addresses, phone numbers, and postal addresses. Use your mailing list effectively. Fill In Gaps With Data Appends.

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