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Aisera lands $90M to automate customer service requests with AI

TechCrunch

“Now in the current market downturn, we’re seeing the need for cost reduction on licenses and people. The platform then cross-references sources like ServiceNow, Salesforce, Oracle, Confluence and SharePoint for customer data to personalize its replies to the request.

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Nonprofit Technology News: The Demise of Facebook Causes and Cloud Storage for Charities

Tech Soup

The charity pricing on it is is free for up to ten licenses with as much as a 75% discount per seat above that. It will also integrate with OneDrive and Sharepoint Online for document storage. Larger nonprofits can get additional licenses at half off. Larger nonprofits can get additional licenses at half off.

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