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How To Increase Customer Loyalty

Eric Jacobsen Blog

Fleming's techniques teach you how to acquire customers faster and how to create what he calls legitimate brand loyalty -- the type that helps to keep your business thriving. One of the book's most compelling lessons for me was why it's so important to tell your customers your company's origin story.

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Free Webinar: Sharing Trainer's Social Media Bag of Tricks and Secrets

Beth's Blog: How Nonprofits Can Use Social Media

Social Media Trainer's Bag of Tricks View more presentations from Beth Kanter. I've been involved with teaching and learning technology for nonprofits since 1993 when I worked for the New York Foundation for the Arts' online network for artists, Arts Wire. How to think like a social instructional designer.

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What Improvisation Can Teach Social Change Leaders

Beth's Blog: How Nonprofits Can Use Social Media

I had the honor of being a guest facilitator at a transformative leadership retreat with colleagues Heather McLeod Grant, Chris Block, Lance Fors, and David Havens – I got to teach but more importantly got to learn from amazing people. This exercise was teaching us to be open to change.

Teach 50
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Trainer’s Notebook: The Importance of Hands-On Learning

Beth's Blog: How Nonprofits Can Use Social Media

For the past five years, I’ve been an adjunct professor at Middlebury College in Monterey teaching a graduate course called “ Networked International Organizations ” for students pursuing an advanced degree in International Development. That’s why I always enjoy teaching in flexible classroom spaces.

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How To Increase Customer Loyalty

Eric Jacobsen Blog

Fleming's techniques teach you how to acquire customers faster and how to create what he calls legitimate brand loyalty -- the type that helps to keep your business thriving. One of the book's most compelling lessons for me was why it's so important to tell your customers your company's origin story.

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Peeragogy: Self Organized Peer Learning in Networks

Beth's Blog: How Nonprofits Can Use Social Media

Peeragogy comes from Howard Rheingold via his Social Media Classroom and he explains it here: When I participated in the Change: Education, Learning, and Technology MOOC , I grew even more interested in the intersection of digital media/networks with self-directed learners and collaborative learning methods. .”

Network 103
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Trainer’s Notebook: Using Posters To Spark Learning

Beth's Blog: How Nonprofits Can Use Social Media

I designed a 90-minute workshop focused on “Human-Centered Social Media Strategy” which teaches how to apply a simple design-thinking technique, creating personas, as the basis of your digital strategy. These amazing activists work every day on the front lines of communities across the U.S.,