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5 Cybersecurity Best Practices for Your Nonprofit

Nonprofit Tech for Good

1) Use a premium hosting service for your website. Customer service can be unreliable and slow to respond. If your website has been taken offline or your data compromised in a cyberattack, you are going to need fast-responding, knowledgeable customer service. and requires no maintenance.

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Otter’s new AI agents are built to boost sales and streamline meetings

Fast Company Tech

Otter , the AI-powered meeting assistant and transcription service, is introducing a new AI agent capable of answering spoken questions from meeting participants in real time. When responding to questions,it can draw on both publicly available information for quick research queries and knowledge gained from previous company meetings.

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Top 5 Reasons Tech Team Augmentation is Necessary for Nonprofits

Nonprofit Tech for Good

By Brian Greenwald , Nonprofit Superfan at Generate_Impact – a human-centered technology services company focused solely on celebrating and serving humanitarian, social impact and sustainability organizations and causes. Simply put, “Tech Team Aug” means establishing a dedicated tech services partner for your nonprofit.

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Mental Health Organizations Need Insurance Beyond the Ordinary

NonProfit PRO

With more than 25 years of experience with mental health services organizations and their insurance needs, the underwriters on PHLY's team bring a depth and breadth of knowledge that's hard to duplicate. PHLY has been setting the standard for Mental Health Organization Insurance for decades.

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What are the Biggest Challenges in Getting (and Keeping) Your Nonprofit’s Staff and Volunteers?

Blue Avocado

Instead, we utilize the services of volunteers both local and international, as well as online and on-site. Our greatest challenge is to recruit serious volunteers especially from the international community that may be willing to come to Uganda to share with us their skills, knowledge, experience, expertise, ideas, and resources.

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HubSpot — The Anti-CRM CRM for Nonprofits

Nonprofit Tech for Good

By Amy Rose , Co-CEO, and Brian Greenwald , Co-CEO, at Benevolent Tech – a strategic services firm of nonprofit superfans dedicated to helping for-purpose organizations thrive. The nonprofit sector in the United States stands at a crossroads.

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How To Provide Superb Customer Service

Eric Jacobsen Blog

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

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