Remove Knowledge Remove Knowledge Management Remove Problem
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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. “We long ago acknowledged that they have the best knowledge product in the market.

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Meatball Subs & Knowledge Management

Michael Stein's Non-profit Technology Blog

I've been searching for that for a half an hour. -- See, your problem is you try to be totally organized, so when something is misfiled, it might as well be gone. And it's a significant story as your organization starts to think about knowledge management. He saved my hide. -- I can't believe it, I told Phil.

professionals

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Organizational Amnesia, Accountability Buddies, and Other Things I learned at the Grant Managers Network Conference

Beth's Blog: How Nonprofits Can Use Social Media

The term is a play on “ organizational memory ” which is defined as is the accumulated body of data, information, and informal learning created in the course of an organization’s existence or known as “Knowledge Management.” That is the much more challenging and important problem. How do we do that?

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What I’ve learned from working with mission-based organizations

Deborah Elizabeth Finn

In a mission-based organization, many problems that initially appear to be about information and communication technology are really about organizational culture, knowledge management, or a combination of organizational culture and knowledge management. the possible solutions.

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Great reads from around the web on May 28th

Amy Sample Ward

It combines expert judging with popular vote, online strategy with good old fashion off line organizing, links objectives to a theory of change, and incorporates a fun and engaging way for people to learn about and take action on a timely community problem.

Web 120
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Qatalog, the ‘virtual workspace’ rebundling SaaS tools to help teams function better, raises $15M

TechCrunch

Or perhaps another way to think about Qatalog is that SaaS tools are especially good at solving one problem or a subset of related problems, but don’t scale particularly well when operating in a vacuum or if they (or users) try to bolt on additional functionality outside of their core offering.

Team 101
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OpenAI leads $23.5M round in Mem, an AI-powered note-taking app

TechCrunch

Last year, OpenAI announced the OpenAI Startup Fund , a tranche through which it and its partners, including Microsoft, are investing in early-stage AI companies tackling major problems. There’s no doubt knowledge-seeking tasks are time-consuming. But today, the OpenAI Startup Fund revealed that it led a $23.5