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This open source tool used by Google, Meta and MIT is helping rethink knowledge management

TechCrunch

The idea is not unlike the web itself, which lets you connect related information across systems, but in this case, it’s about sharing knowledge and research semantically for individuals and teams.

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How nonprofits can benefit from knowledge management

Socialbrite

Can your team take advantage of the new breed of knowledge management tools? The knowledge and experience its people bring will determine its institutional knowledge and dictate the direction in which it needs to head. This knowledge is ever-changing and needs to be both accessible and adaptable. Tacit knowledge.

professionals

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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. “We long ago acknowledged that they have the best knowledge product in the market.

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Knowledge Management and Global Development: Who, What, and How

Forum One

This week, I attended a working group meeting at Johns Hopkins Bloomberg School of Public Health’s Center for Communication Programs that focused on knowledge management in the international development sector. read more.

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Unlease Your Organizations Knowledge Sharing Processes

Beth's Blog: How Nonprofits Can Use Social Media

Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi. Like many nonprofits, the rapidly evolving environment around and within us was littered by a practice of ad hoc documentation and person to person knowledge sharing. Be aware that “knowledge hoarding” is often a common practice.

Knowledge 101
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AI Initiatives in Associations Recap: A Fusion of Innovation and Actionable Insights for Association Professionals

.orgSource

Thad detailed how AGU, home to over 40,000 members and a vast repository of scientific knowledge, leverages AI and Natural Language Processing (NLP) to create personalized experiences for its members. Their experiences served as a testament to the tangible benefits of AI adoption.

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Heyday lands $6M to build a knowledge base from the services you already use

TechCrunch

Launched in 2021, Heyday is designed to automatically save web pages and pull in content from cloud apps, resurfacing the content alongside search engine results and curating it into a knowledge base. Investors include Spark Capital, which led a $6.5 million seed round in the company that closed today.