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This open source tool used by Google, Meta and MIT is helping rethink knowledge management

TechCrunch

Being able to share drawings with his child may have been an initial motivation for Qin, but he also wanted to build a tool for connecting his work documents in a kind of internal web that could be shared across any device, either for an individual or a team of users. “I

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How nonprofits can benefit from knowledge management

Socialbrite

Can your team take advantage of the new breed of knowledge management tools? The knowledge and experience its people bring will determine its institutional knowledge and dictate the direction in which it needs to head. This knowledge is ever-changing and needs to be both accessible and adaptable. Tacit knowledge.

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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. The deal is said to be worth around $15 million, in a combination of cash and Dixa shares.

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Unlease Your Organizations Knowledge Sharing Processes

Beth's Blog: How Nonprofits Can Use Social Media

Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi. Like many nonprofits, the rapidly evolving environment around and within us was littered by a practice of ad hoc documentation and person to person knowledge sharing. As a nonprofit, it’s your most valuable asset. Design Protocol.

Knowledge 101
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Book Review and Giveaway: The Eight Principles of Sustainable Fundraising

Amy Sample Ward

And I want to share a few gems with you! When the external community sees your staff using a community platform, a knowledge management resource, or another shared online space it says to them that the organization actually cares and is invested in both collaboration and the resource itself. Blasphemy, I know!

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AI Initiatives in Associations Recap: A Fusion of Innovation and Actionable Insights for Association Professionals

.orgSource

The atmosphere at the recent AI Initiatives in Associations was electric, buzzing with the shared excitement of association professionals eager to harness the power of AI. This wasn’t just a passive learning experience; it was a launchpad, propelling attendees into a future where AI transforms the very fabric of association management.

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How the Nonprofit Sector Can Share What We Learn and Why We Should

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: I’ve been a big believer in shared knowledge and learning for the sector. IssueLab has been working for ten years to apply the age-old knowledge management question, “what if I knew what others know?” That’s why I’m so grateful they are sharing it in this guest post.

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