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Building a Tech-Driven Legal Aid Network for the 21st Century

Saleforce Nonprofit

Our hotline acted as a clearinghouse to connect anyone seeking legal help with other resources in the legal aid network. In 2013, CARPLS moved its case- and knowledge-management system to a customized version on Salesforce. Through Salesforce, we began to build our vision of one legal aid network to help all of Illinois.

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Organizational Amnesia, Accountability Buddies, and Other Things I learned at the Grant Managers Network Conference

Beth's Blog: How Nonprofits Can Use Social Media

In mid-March, I had a whirl wind day at the Grant Managers Network Annual Conference where I did the following: Panel Session : Outcomes, Impact, and Communication with Roberto Cremonini and Danette Peters. The session was about why it is important to track outcomes, some examples, and discussion.

professionals

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Learning is the Work

Beth's Blog: How Nonprofits Can Use Social Media

If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them. She is one of the leading voices of ”social learning practice” which is about self-directed and informal learning from your online networks.

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Find me in my “office”

Zen and the Art of Nonprofit Technology

The description: “ Talk with Michelle about internal software systems – document and knowledge management, CRM, client management databases, intranets, etc.&# I volunteered to be the “expert&# in residence for the “Program&# track of Office Hours. So, come join me.

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Lee Bryant at #KMUK10

Amy Sample Ward

I’m here at #KMUK10 , also known as the Knowledge Management UK conference. Value of knowledge is contextual and relative – trying to give it value is a mistake; instead focus on the value of having it and sharing it. We need to free up knowledge in order to have healthier networks to work with.

Knowledge 108
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Great reads from around the web on May 28th

Amy Sample Ward

In this interview, Jennifer Ford Reedy, VP for Strategy and Knowledge Management, at the Minnesota Community Foundation shares the how they designed this online social good contest for success."

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Unlocking the Potential of Peer Learning

Beth's Blog: How Nonprofits Can Use Social Media

It’s a form of network building. We at Monitor Institute have been digging into questions such as these as part of a broader reflection on the networks-focused work of the organizational effectiveness team at the David & Lucile Packard Foundation. This blog post was originally published on the Working Wikily blog.