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Sana raises $34M for its AI-based knowledge management and learning platform for workplaces

TechCrunch

Today, a startup building out a business based on one particular application of that — how to apply AI to knowledge management in the workplace — is announcing some funding as it finds some decent traction for its approach. “That is what knowledge management is,” Hellermark said in response to the question.

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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. “We long ago acknowledged that they have the best knowledge product in the market.

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Call for Papers: Stewarding Technologies for Collaboration, Community Building & Knowledge Sharing in Development

Beth's Blog: How Nonprofits Can Use Social Media

3, Issue 1, June 2007. ???Stewarding Stewarding Technologies for Collaboration, Community Building & Knowledge Sharing in Development??? Knowledge Management for Development Journal??? KM4D Journal) is an open access, peer-reviewed, community-based journal on knowledge management in development ???

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How the Nonprofit Sector Can Share What We Learn and Why We Should

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: I’ve been a big believer in shared knowledge and learning for the sector. IssueLab has been working for ten years to apply the age-old knowledge management question, “what if I knew what others know?” You might call what we’re doing Big Knowledge, or Big (Qualitative) Data.

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What We Talk About When We Talk About Organizational Learning

Beth's Blog: How Nonprofits Can Use Social Media

Fifteen of us met for 90 minutes to share, commiserate, trade ideas and think about our work at the intersection of evaluation, knowledge management and organizational learning. How to create systems for accessing knowledge resources that foundation staff will use. How to set aside time for reflection and learning.

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Shelf.io closes huge $52.5M Series B after posting 4x ARR growth in the last year

TechCrunch

According to Shelf CEO Sedarius Perrotta , Shelf can absorb information from, say, Salesforce, SharePoint, legacy knowledge management platforms, and Zendesk. The company is starting with customer service as its target vertical. Per Perrotta, Shelf is targeting the sales market next, with others to follow.

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The enduring value of lessons learned

Candid

Across the social sector, there’s one thing we can all agree on: data and knowledge are crucial to our collective success. If you're new to Issue Lab or haven't hung out on the platform in a while, here's what's on offer. . If you're new to Issue Lab or haven't hung out on the platform in a while, here's what's on offer. .

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