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Jon Husband, Guest Post: The New Realities of Engagement – Stories That Drive Action Planning and Implementation

Beth's Blog: How Nonprofits Can Use Social Media

Outlined in the brief article below is a new way of using the Web and web services to gather peoples’ stories – anecdotes, video clips, podcasts, blog posts and all sorts of other snippets – and help not-for-profit organizations move into action planning based on the “raw material” of what people are saying and talking about.

Story 79
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Growing Organizational Knowledge

Michael Stein's Non-profit Technology Blog

In the last post I talked about the difficulties we see organizations have in managing knowledge. But what's worse, it may be spread across heads, with no-one having a complete picture of an issue. Add the answer to the wicki knowledge-base, and then email your user a link.