Remove Interview Remove Phase Remove Research Remove Test
article thumbnail

The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map.

Phase 46
article thumbnail

The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. ? Phase 2: Research. The next phase is research.

Phase 46
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Are we building the Candid tools you need? 

Candid

We begin by researching how fundraisers, funders, and others keen to assist nonprofits approach their work, how they interact with technology, and what they like and don’t like. It is critical to have a clear understanding of all phases of their work to create an effective solution. Does the solution work?

Tools 64
article thumbnail

“Survey Says” VS. Research

Achieve

Conversely, a research study is a process used to answer complex questions or to prove or disprove hypotheses. So how do you determine whether surveys or a research study is needed to accomplish your goals? To create and launch a survey is relatively inexpensive in comparison to a multi-phase research study.

Survey 52
article thumbnail

Planning Your Nonprofit’s Capital Campaign: 4 Do's & Don'ts

Achieve

Here’s another problem you may encounter: Let’s say you can clearly define what you want to do with your campaign and why, so you jump into the planning process, skipping key steps like a feasibility study and prospect research and cultivation. Do your research to understand the structure and timeline of a typical capital campaign in advance.

article thumbnail

Design by the User, with Inspiration from New York Fashion Week

Forum One

User research is at the forefront of our designs, not only to understand audience needs but also to inspire passion and care for the work we create. In the discovery phase, two research methods we use are “netnography” and user focus groups. The inspiration from Introspective Innovations has stayed with me, for months later.

article thumbnail

The Audiences of a Capital Campaign: Who to Target and When

Achieve

Traditionally, capital campaigns are broken down into seven phases: Pre-Campaign Planning. Testing your initial plans through stakeholder interviews. The Quiet Phase. The Public Phase. When to Target This Audience: The pre-planning, feasibility study, and planning phases of your campaign. Feasibility Study.