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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map.

Phase 46
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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. ? Phase 2: Research. The next phase is research.

Phase 46
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“Survey Says” VS. Research

Achieve

Survey says!” The premise of the game, as you may recall, was a competition between the members of two families to see which family could more quickly and accurately guess the results of survey questions. by both the contestants and the survey respondents. by both the contestants and the survey respondents.

Survey 52
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Are we building the Candid tools you need? 

Candid

We begin by researching how fundraisers, funders, and others keen to assist nonprofits approach their work, how they interact with technology, and what they like and don’t like. It is critical to have a clear understanding of all phases of their work to create an effective solution. Does the solution work?

Build 64
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Autism After 21 Utah Project: Lessons from a first-time fundraiser

Candid

I was also unaccustomed to having to find all my own resources; I had spent the previous 15 years of my career working in higher education with access to a university research library, enterprise platform subscriptions, and myriad other resources. I’d taken it for granted that these resources were just there.

Utah 102
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The Five Building Blocks of a Digital Advocacy Campaign, Part 1

Media Cause

Once this is determined, it’s time to get researching. We call this process of information-gathering the “discovery” phase. The goal of the discovery phase is to understand what your audience cares about, their values, and their concerns. Which audience is key in taking the actions needed to achieve your advocacy goal?

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#AI4Good: What Your Nonprofit Needs To Know About AI

Beth's Blog: How Nonprofits Can Use Social Media

Allison Fine, my co-author for the Networked Nonprofit , and I are actively researching the use of AI for Good, in particular to scale giving and to spread generosity. These E-books, research, and articles will get you up to speed. The survey will be implemented regularly to benchmark adoption of AI. What about your nonprofit?

Phase 87