Eric Jacobsen Blog

DECEMBER 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring 58

Mentoring Tips Kansas City Kansas 58

Eric Jacobsen Blog

SEPTEMBER 26, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Place 45

Place Companies Kansas Work 45

Eric Jacobsen Blog

NOVEMBER 27, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Survey 59

Survey Kansas City Mentoring Kansas 59

Eric Jacobsen Blog

SEPTEMBER 18, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Skills 56

Skills International Communication Kansas City 56

Eric Jacobsen Blog

DECEMBER 1, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Evaluation 56

Evaluation Kansas City Mentoring Kansas 56

Eric Jacobsen Blog

JANUARY 15, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Leadership 53

Leadership Communication Kansas City Mentoring 53

Eric Jacobsen Blog

AUGUST 4, 2010

-- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal.

Kansas City 45

Kansas City Kansas Mentoring Leadership 45

Eric Jacobsen Blog

NOVEMBER 19, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Survey 56

Survey Kansas City Mentoring Attitude 56

Eric Jacobsen Blog

SEPTEMBER 6, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Story 53

Story Kansas City Mentoring Kansas 53

Eric Jacobsen Blog

OCTOBER 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Or, do you have employees whole struggle with the tone of their emails?

email 53

email Kansas City Mentoring Kansas 53

Eric Jacobsen Blog

DECEMBER 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City 53

Kansas City Mentoring Kansas Leadership 53

Eric Jacobsen Blog

JUNE 8, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Tuesday, June 8, 2010 How Will You Be Remembered As A Leader?

Kansas City 45

Kansas City Kansas Mentoring Leadership 45

Michael Stein's Non-profit Technology Blog

FEBRUARY 6, 2006

As if you don't get enough of my holding forth here, Marshall Kirkpatrick interviewed me the other day for Techsoup's Netsquared project, and posted it here. Around the same time, Marshall also posted an interview with Beth Kanter. You can read the interview here. It was a really enjoyable, rambling conversation.

Kansas City 40

Kansas City New York City Arlington Michigan 40

Eric Jacobsen Blog

SEPTEMBER 7, 2010

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Of all the things youve told me, what is the top thing that caused you to resign?

Kansas City 40

Kansas City Mentoring Kansas Interview 40

Eric Jacobsen Blog

AUGUST 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Business 49

Business Kansas City Mentoring Kansas 49

Eric Jacobsen Blog

AUGUST 22, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Ideas 49

Ideas Generation Tips Kansas City 49

Eric Jacobsen Blog

SEPTEMBER 19, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Sunday, September 19, 2010 Do you have a brand strategy?

Strategy 49

Strategy Kansas City Mentoring Kansas 49

Eric Jacobsen Blog

OCTOBER 17, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring 49

Mentoring Kansas City Kansas Leadership 49

Eric Jacobsen Blog

JANUARY 20, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Place 49

Place Work Kansas City Mentoring 49

Eric Jacobsen Blog

AUGUST 11, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Wednesday, August 11, 2010 Do You Really Need To Read Leadership Books? The answer is yes.

Leadership 53

Leadership Mentoring Kansas City Kansas 53

Eric Jacobsen Blog

AUGUST 30, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring 53

Mentoring Kansas City Kansas Leadership 53

Eric Jacobsen Blog

JUNE 2, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). My complete book review is on my Kansas City Leadership Examiner.com page.

Open 45

Open Kansas City Mentoring Kansas 45

Eric Jacobsen Blog

APRIL 26, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City 49

Kansas City Mentoring Kansas Leadership 49

Eric Jacobsen Blog

JULY 21, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

News 49

News Share Kansas City Mentoring 49

Eric Jacobsen Blog

SEPTEMBER 9, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Thursday, September 9, 2010 Is Your Crisis Management Program In Place?

Place 49

Place Management Program Kansas City 49

Eric Jacobsen Blog

APRIL 12, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Skills 40

Skills Leadership Build Kansas City 40

Eric Jacobsen Blog

AUGUST 14, 2010

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Reynolds shared her expertise with me recently during an interview. She added that its not that leaders dont communicate, but that they dont beat the drum regularly enough.

Communication 45

Communication Story Kansas City Mentoring 45

Eric Jacobsen Blog

JULY 10, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Giving 45

Giving Kansas City Mentoring Kansas 45

Eric Jacobsen Blog

SEPTEMBER 11, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City 45

Kansas City Mentoring Kansas Leadership 45

Eric Jacobsen Blog

DECEMBER 12, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Professional 45

Professional Mentoring Kansas City Kansas 45

Forum One

MAY 3, 2023

American Jazz Museum Distinction – Website for Cultural Institutions Located in the Historic 18th & Vine Jazz District in Kansas City, MO, the American Jazz Museum showcases the sights and sounds of jazz through interactive exhibits and films, and features live music in their venues, The Blue Room, and Gem Theater.

Award 83

Award Communication Colorado Museum 83

Eric Jacobsen Blog

AUGUST 8, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring 49

Mentoring Kansas City Kansas Leadership 49

Eric Jacobsen Blog

JULY 12, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City 45

Kansas City Time Mentoring Kansas 45

Eric Jacobsen Blog

AUGUST 1, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). If you promise to get an employee an answer, get it for him or her.

Kansas City 45

Kansas City Mentoring Kansas Leadership 45

Eric Jacobsen Blog

AUGUST 17, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Tuesday, August 17, 2010 Know When To Change Your Decision Leaders make decisions.

Change 45

Change Kansas City Mentoring Kansas 45

Eric Jacobsen Blog

AUGUST 21, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Lesson 45

Lesson Kansas City Mentoring Kansas 45

Eric Jacobsen Blog

AUGUST 29, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Badge 45

Badge Kansas City Mentoring Kansas 45