Trust Me, Know Me, Love Me: Trust in the Participatory Age
Museum 2.0
MARCH 28, 2008
Museums aren't the only venues facing this question: news outlets, corporate brands, and educators are also grappling with the question of trust in the participatory age. Fortunately, we're not in a life-or-death business, so we should feel even more assured that honesty, not marketing spin, might be the best policy for gaining trust.
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