Eric Jacobsen Blog

SEPTEMBER 26, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone. GEN X Employees -- Like having their professionalism and growing knowledge valued.

Place 43

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Eric Jacobsen Blog

NOVEMBER 20, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Giving 61

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Eric Jacobsen Blog

AUGUST 4, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal.

Kansas City 43

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Eric Jacobsen Blog

DECEMBER 24, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Mentoring 61

Mentoring Kansas City Kansas Skills 61

Eric Jacobsen Blog

SEPTEMBER 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Of all the things youve told me, what is the top thing that caused you to resign?

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

DECEMBER 5, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Mentoring 54

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Eric Jacobsen Blog

JANUARY 15, 2011

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Leadership 49

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Eric Jacobsen Blog

JUNE 8, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. The Kansas City Star newspaper recently featured a story about Marion Laboratories and its 60th anniversary. But, perhaps the more important question is, "How will I remembered as a leader?"

Kansas City 43

Kansas City Kansas Mentoring Leadership 43

Eric Jacobsen Blog

DECEMBER 1, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Evaluation 52

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Eric Jacobsen Blog

SEPTEMBER 18, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Skills 52

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Eric Jacobsen Blog

SEPTEMBER 21, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. The law of candor. Third to last is crucial. Admit it, and you win a lot more respect. How To Improve Customer Service With The Telephone.

Leadership 40

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Eric Jacobsen Blog

DECEMBER 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Mentoring 49

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Eric Jacobsen Blog

AUGUST 21, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How they can be used by leaders to boost morale. How test marketing is critical. Enjoy the history of those yellow squares. How To Improve Customer Service With The Telephone.

Lesson 43

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Eric Jacobsen Blog

APRIL 12, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. How To Improve Customer Service With The Telephone.

Skills 40

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Eric Jacobsen Blog

NOVEMBER 8, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Dont allow personal attacks or criticism. Really listen to the people under your supervision--dont just fake it. Start your meetings on time, and dont cut into employees personal time at lunch or after work.

Leadership 40

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Eric Jacobsen Blog

NOVEMBER 19, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Survey 52

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Eric Jacobsen Blog

OCTOBER 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Thursday, October 7, 2010 Thanks For Your Loyal Readership A heartfelt thanks for reading my blog and sharing your feedback, comments and ideas. Please continue to tell me what you want to read!

Kansas City 40

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Eric Jacobsen Blog

JANUARY 20, 2011

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Place 46

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Eric Jacobsen Blog

OCTOBER 5, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

email 49

email Mentoring Kansas City Kansas 49

Eric Jacobsen Blog

SEPTEMBER 6, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Story 49

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Eric Jacobsen Blog

NOVEMBER 27, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. To collect the combined brainpower and ideas of the workforce – that sometimes cannot be accessed without a survey. Kador and Armstrong caution leaders to NOT do employee surveys: 1.

Survey 47

Survey Mentoring Kansas City Kansas 47

Eric Jacobsen Blog

DECEMBER 12, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Professional 43

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Eric Jacobsen Blog

AUGUST 14, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Reynolds shared her expertise with me recently during an interview. She added that its not that leaders dont communicate, but that they dont beat the drum regularly enough.

Communication 43

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Eric Jacobsen Blog

OCTOBER 17, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Mentoring 46

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Eric Jacobsen Blog

NOVEMBER 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. I believe business plans are critical to any business — new or old. So, if this book helps those who have been putting off the task because it seems too daunting, try Calhoon’s book. Objectives 5.Strategies

Kansas City 43

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Eric Jacobsen Blog

JANUARY 4, 2011

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Have senior management put together annual and quarterly business plan drafts, then engage employee teams to give feedback and come up with ideas. You would be surprised what they come up with.

Mentoring 43

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Eric Jacobsen Blog

JUNE 2, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. My complete book review is on my Kansas City Leadership Examiner.com page. How To Improve Customer Service With The Telephone.

Open 43

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Eric Jacobsen Blog

NOVEMBER 12, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. These open-ended questions will let your customers really express their ideas, opinions and needs. Timm is the author of, 50 Powerful Ideas You Can Use To Keep Your Customers.

Question 43

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Eric Jacobsen Blog

SEPTEMBER 19, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Strategy 46

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Eric Jacobsen Blog

AUGUST 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone. GEN X Employees -- Like having their professionalism and growing knowledge valued.

Business 46

Business Mentoring Kansas City Kansas 46

Eric Jacobsen Blog

SEPTEMBER 11, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Kansas City 43

Kansas City Mentoring Kansas Skills 43

Eric Jacobsen Blog

NOVEMBER 28, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Effective 43

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Eric Jacobsen Blog

AUGUST 30, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone. GEN X Employees -- Like having their professionalism and growing knowledge valued.

Mentoring 49

Mentoring Kansas City Kansas Skills 49

Eric Jacobsen Blog

DECEMBER 28, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Kansas City 40

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Eric Jacobsen Blog

APRIL 26, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. big and small improvements, new ideas and suggestions for innovation.) What a great way to make it easy for employees to submit ideas. Love the Blue Shirt Nation idea.

Mentoring 46

Mentoring Kansas City Kansas Leadership 46

Eric Jacobsen Blog

AUGUST 11, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone. GEN X Employees -- Like having their professionalism and growing knowledge valued.

Leadership 49

Leadership Mentoring Kansas City Kansas 49

Eric Jacobsen Blog

OCTOBER 31, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader. How To Improve Customer Service With The Telephone. However, as a manager, you should strive to be a leader.

Companies 43

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