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How To: Create a Listening Dashboard for your Organization

Amy Sample Ward

This free service from Google let’s you identify key words, phrases, or URLs that you want to track. Tags: resources rss webtools howto listening net2thinktank. Netvibes will let you track all kinds of things online, all by using RSS feeds or ready-built widgets. Simply visit [link] to get started.

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Designing Programs to Build Community: Case Study with Charity Technology Trust

Amy Sample Ward

This afternoon I had the pleasure and honor of spending a few hours with members of the Charity Technology Trust/Charity Technology Exchange team, part of the TechSoup Global network , exploring their options for creating programs or services to build and foster community throughout their network. What services already exist?

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Great reads from around the web on December 8th

Amy Sample Ward

This discussion paper analyses how well Directgov delivers on its promise to consumers to ‘provide information and online services for the public all in one place’. The analysis is approached from a user’s perspective, and highlights the types of problems consumers frequently encounter with the service. Sitting right there.

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Ready, Set, Tweet!

NCE Social Media

You can also use a service like Twitter Backgrounds. Tags: Education and Training Microblog Tools howto twitter. The image you use for the background of your Twitter page is one of the few things you can brand and change. To take advantage, use the left sidebar to share more about you (and try to make it no more than 200 pixels wide).

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Guest Post on Frogloop: 5 Tips for Running a Competition

Amy Sample Ward

Be honest and public about changes or modifications to the site, programs, or services before the changes are made. Tags: case studies challenge competition frogloop guest post howto tips. If members ask a question on Twitter, respond on Twitter, and so on. Tip #4: Be prepared to change. We’d love to hear your examples!

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DIY Community Engagement Metrics

Amy Sample Ward

When people who work in services, programs, grant writing and fundraising, for example, all share their view of the groups in the community, not only can you start mapping the network but you can also have really rich discussions about the way different parts of your organization view the community. New grants or new programs. Step 2: Goals.

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Great reads from around the web on August 23rd

Amy Sample Ward

. "The Return on Investment (ROI) Calculator determines the value of library services in Topeka and Shawnee County based on per capita spending of local and state funding. For every tax dollar you pay, the library returns several to you in reading, research, programs and other services.

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