Navigation by Recommendation: Lessons Learned from a Little Experiment
Museum 2.0
NOVEMBER 16, 2010
Bambi noted that she felt like she learned a lot more talking to twenty people for just a minute than trying to administer a two-page survey in the same amount of time. People who didn't want to do it saw it as a test. Test out a "by visitors for visitors" version. It's easy to ask visitors just one question.
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