Remove Government Remove Measure Remove Service Remove Trend
article thumbnail

Integrating the U.S. Digital Services Playbook into Our Product Approach

Forum One

Digital Services Playbook. The Digital Services Playbook , developed by the U.S. Digital Service, an Executive Office agency launched in 2014, provides a set of key practices and principles to help create effective, user-friendly digital services. One invaluable resource we rely on as we develop solutions is the U.S.

Product 87
article thumbnail

Announcing the 4th Edition of the Nonprofit Trends Report

Saleforce Nonprofit

It was seemingly a year and forever ago when we last wrote about nonprofit trends reports. Our latest 4th edition of the Nonprofit Trends Report reflects a set of organizations struggling with this imbalance while navigating a rapidly-changing future. Trends in diversity, equity, and inclusion. and 26% in Australia.

Trend 111
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Delivering Excellence in the Age of AI or Association 4.0

.orgSource

Expectations for high-touch service and personal attention are rising steadily. Membership Growth Rate Retention Rate Demographics Engagement Event Attendance Website Traffic and User Behavior Volunteer Activity Finance Revenue Streams Operating Reserves Leadership and Governance Board Member Engagement.

article thumbnail

Beyond Bronze, Silver, and Gold—Grow Success With Purpose

.orgSource

Government, healthcare, educational, and financial institutions are being viewed with skeptical eyes. Association professionals are seeking a support group to help them face challenges and to gain the skills to stay ahead of trends. Garth’s thought-provoking response to this trend is pertinent for any smaller association.

article thumbnail

Generosity Commission: Giving, Volunteering And Civil Society Complexities

The NonProfit Times

Gianoni sees individuals within the philanthropic sector, businesses and government officials as benefitting from reading the report. He explained the findings were not styled “for unearthing any hidden trends,” but to “put meat on” information about motivations on giving, volunteering and civic engagement. Census Bureau and the U.S.

article thumbnail

Community relationships strengthen public trust in nonprofits 

Candid

That’s why Independent Sector has been measuring public trust in nonprofits and philanthropy for the last five years. On both of these key issues, they had more confidence in nonprofits than in big business, the federal government, or the media to make a positive difference. Trust is relational—so is the work of nonprofits.

article thumbnail

Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question

.orgSource

ENA brings objectivity to the process by using the net promoter score as a tool to measure success. Tear down walls (literally and figuratively)​ Embrace a continuous process​ The Erosion of Confidence Sharon Rice,orgSource Managing Director of Business Strategy, is our resident trend watcher.