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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

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5 Technology Trends Of 2013 Nonprofits Should Care About

TechImpact

Gartner , a tech analyst firm, created a list of trending technology resources nonprofits and organizations are taking advantage of to make a greater impact using more robust resources, at a lower cost than traditional IT. Image courtesy of Wisepreneur. Virtual Information.

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AI, Automation, and New Tech Put Member Love Online

.orgSource

It’s a one-stop-shop for everything, including your website, analytics, marketing, and e-commerce. Gartner provides this definition. Get Closer to Wow According to Gartner, the DXP market is expected to have reached $20.2 “A DXP is a single tech system that manages every aspect of a company’s digital presence. billion this year.

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How The AI Revolution Changes Your Search Engine Strategy

The NonProfit Times

Sponsored White Paper By Adva Priso Chief Strategy Officer Moore Digital Organic web traffic from search could be halved by 2028, with a massive impact on nonprofit marketers, according to research and strategy firm Gartner. You must ensure that both search and AI engines can crawl your website for relevant information.

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10 Disruptive Technologies You Need to Think About

NTEN

Every Wednesday, Gartner does a free webinar on a variety of topics. According to Gartner, the average server uses 65% of its power just sitting idle. Gartner noted that client virtualization is still pretty new, though, and there are kinks to work out. . Gartner agrees. Disruptive Technology #1: Virtualization. .

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SaaS leaders: Use customer insights to accelerate growth during a downturn

TechCrunch

Caroline Hogan Contributor Share on Twitter Caroline Hogan is senior director of vendor marketing at Gartner Digital Markets , where she helps software providers accelerate growth. But businesses are changing where, how and why they invest in technology. More than one-third of SMBs seek advice from industry experts, but they don’t stop there.

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Technology Trends for Nonprofits in 2011

NTEN

On the other hand, only 16% of the surveyed nonprofits plan on having mobile websites in 2011, while 19% plan on having Smartphone Applications. 1] And not just that, according to Gartner Research, by 2013 mobile phones will take over PC’s as the most common web access device. [2] 3] Did you get an adrenalin rush?! Get Engaged!

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