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Design Series: Understanding Audience Needs

Forum One

I want to share a few of my favorite techniques for making sure that you’re identifying and adapting to the evolving needs of your audience while designing. I think that the most powerful design technique is to engage in active listening and empathy-building exercises with your internal stakeholders.

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3 Reasons Why Your Nonprofit Needs a Point of Sale System

Nonprofits Source

Nonprofits such as museums, aquariums, theaters, and more may sell merchandise through gift shops, making POS systems extremely beneficial for them. The right POS system can greatly improve operations for nonprofit storefronts, facilitating greater customer engagement and satisfaction and increased funding for the organization’s mission.

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Making Museum Tours Participatory: A Model from the Wing Luke Asian Museum

Museum 2.0

Last week, I visited the Wing Luke Asian Museum in Seattle. I've long admired this museum for its all-encompassing commitment to community co-creation , and the visit was a kind of pilgrimage to their new site (opened in 2008). I'm always a bit nervous when I visit a museum I love from afar. What if it isn't what I expected?

Museum 51
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NTEN Leading Change Summit #14lcs: Reflection

Beth's Blog: How Nonprofits Can Use Social Media

Last week I facilitated the “ Impact Leadership Track ” at the NTEN Leading Change Summit with John Kenyon, Elissa Perry, and Londell Jackson. Here’s what I learned: Facilitation Teams. Often, facilitation teams are brought together by an event host. Photo by Trav Williams. Do you have a preferred method?

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Guest Post by Debra Askanase: Fill the Gap Campaign Crowdsourcing for Citizen Museum Curators

Beth's Blog: How Nonprofits Can Use Social Media

Photo by American Art Museum Note from Beth: This week I'm trying to understand crowdsourcing and nonprofits, hopefully with a crowd of other folks. What are the best practices or techniques for crowdsourcing? In essence, it is visible storage for the museum. Are there special cautions related to crowdsourcing for nonprofits?

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Games Games Games

Museum 2.0

Museums have used games to engage visitors for decades. SR: I came to games before I came to museums. My grandmother cheated at Candyland and uno. :) Games, I think, have a nice Venn diagram of overlap between museum lovers. I love thinking we're getting new museum lovers through games. How did you get into museum games?

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The Participatory Museum, Five Years Later

Museum 2.0

This week marks five years since the book The Participatory Museum was first released. Across the museum field, the questions about visitor participation have gone from "what?" I thought the pinnacle of participatory practice was an exhibit that could inspire collective visitor action without facilitation. and "why?" to "how?".