Citizen Tech: Social Media in Disaster Response
Amy Sample Ward
FEBRUARY 19, 2011
It found that if they needed help and couldn’t reach 9-1-1, one in five would try to contact responders through a digital means such as e-mail, websites or social media. The first example of direct content is the use of Wikipedia during the 7/7 bombings in London. Another example of indirect content is that of social networks.
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