Candid

JUNE 3, 2024

Direct services. SAGE (Advocacy and Services for LGBTQ+ Elders) is the only national organization dedicated to addressing issues related to LGBTQ+ people and aging. A five-person team of data and evaluation professionals gather, analyze and disseminate data to assess the effectiveness of SAGE’s programs and services.

Data 95

Data New York City New York Advocacy 95

.orgSource

FEBRUARY 21, 2023

Open Windows In July 2020,orgSource surveyed approximately 300 association executives. Forty percent did not see any long-term revisions to their product portfolio, and almost 60% believed membership patterns would revert to their pre-pandemic status, with many leaders commenting that their mission, vision, and values would not change.

Voice 221

Voice Associations Culture Environment 221

.orgSource

AUGUST 28, 2023

According to a 2020 Edelman study , 89% of decision-makers surveyed believe that thought leadership improves their perceptions of an organization — yet only 17% of them rate the quality of the information they read as very good or excellent. Evaluate Expertise Who exactly are the members of your new brain trust and where will you find them?

YouTube 221

YouTube Industry Leadership Podcast 221

.orgSource

MARCH 6, 2023

You need to constantly evaluate the data and analyze progress. This metric is created by asking your constituents one simple question: “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?” Working on culture isn’t a finite activity. That last statistic should make us all take notice.

Associations 221

Associations Question Leadership Wisconsin 221

Blue Avocado

SEPTEMBER 10, 2024

Applause, surveys, comments at the venue, return visits, media reviews, other feedback?) Additionally, we evaluate our training and education programs by assessing improvements in dog behavior and the retention rates of families who keep their pets. How well did this program serve multiple constituencies?

Measure 64

Measure Nonprofit Metrics Student 64

DNL OmniMedia

JANUARY 15, 2021

A nonprofit technology assessment is an evaluation of the digital maturity of your organization. In this stage, we help guide your team through internal surveys to understand your current use of technology. Any products to be created or customized in the optimizations (ex: new website, custom mobile app, etc.).

Evaluation 52

Evaluation Tech Technology Consultant 52

ASU Lodestar Center

JULY 9, 2018

Evaluating volunteer programs within nonprofit organizations is a key step in continual improvement and data collection. Systematic evaluation can positively impact the organization by creating more structure, providing results for adaptability, increasing volunteer retention and improving staff-volunteer relationships.

Evaluation 40

Evaluation Volunteer Program Impact 40

.orgSource

FEBRUARY 27, 2023

An AI whose vocabulary is limited to customer service platitudes doesn’t seem so threatening. When learning is valued and everyone has access to growth, you encourage productivity in unique and unexpected ways. Survey the group and, as much as possible, interview individuals. Be on the lookout for that potential.

Team 221

Team Time Skills Professional 221

Candid

JUNE 5, 2024

Digital storytelling, which combines narrative techniques with digital media such as video or images, can be particularly productive. For example, if you’re trying to onboard volunteers, you could create a YouTube series featuring short videos that follow a volunteer’s journey from application to active service. What’s resonating?

Design 103

Design Experiment Effective Learning 103

.orgSource

AUGUST 21, 2023

Our research included interviewing thought leaders, organizing think tanks, and surveying professionals. Task them with staying ahead of developments that improve products, services, and customer-centricity. Our goal was to help association professionals navigate a new technological era or Industry 4.0. Association 4.0

Leadership 170

Leadership Associations Skills Digital 170

Saleforce Nonprofit

DECEMBER 2, 2021

In addition to the new format, this is the second year that we’ve used our Customer Outcomes Survey to gather data. This survey allows us to look at longitudinal changes in customer behavior, and provides even better insight into how we can better support our customers to deliver even more impact. This figure is up from 84% last year.

Report 52

Report Impact Community Evaluation 52

Association Analytics

JULY 27, 2021

You can see registrations trends by year or month, determine which courses are relevant to which members by member type, job function, location, and more, and drill down to learn more about exactly who is using the product. By evaluating the performance of your content, you should be able make changes and decisions with confidence.

Taxonomy 169

Taxonomy Content Data Strategy 169

Bloomerang

MARCH 26, 2024

Evaluate post-campaign data. Also, send a post-campaign survey to various audiences involved in the campaign to better understand things like: How much staff effort did the campaign take? Once you’ve evaluated your campaign, start thinking strategically about your next campaign. Access your data. Think about the next campaign.

Campaign 89

Campaign Tips Online Fundraising 89

Bloomerang

JUNE 14, 2021

We need a bit of time to take a step back, evaluate what worked and didn’t work, and realize we’re not in a “new normal” but an “interim normal.” A new survey from McKinsey finds responses to the Covid-19 pandemic sped business adoption of digital technologies by several years—and many of these changes will likely be here for the long haul.

Digital 123

Digital Strategy Nonprofit Phase 123

Nonprofits Source

MAY 15, 2024

This includes time spent scrolling through social media, checking emails, watching shows and movies on streaming services, and more. Use these strategies to identify your ideal customer and ensure your digital marketing materials appeal to them: Send out surveys. is the purchase of your product trending up or down?).

Map 52

Map Digital Business Marketing 52

Association Analytics

FEBRUARY 14, 2022

We suggest that you have a conversation and not send a survey. Revenue growth driven by improved membership numbers, increased product sales and optimized marketing reach and effectiveness. Member engagement – you can identify what products and services your members are interacting with to help increase engagement.

Analytics 169

Analytics Language Associations Case Study 169

Gyrus

SEPTEMBER 13, 2022

To be considered, every vendor must complete an in-depth 92-question capability survey and conduct an hour-long executive briefing and demonstration with John Leh. The firm’s analysts also serve as trusted advisors to modern LMS vendors who must manage product positioning and roadmaps in today’s dynamic elearning landscape.

Award 52

Award System Learning Virginia 52

Gyrus

SEPTEMBER 13, 2022

To be considered, every vendor must complete an in-depth 92-question capability survey and conduct an hour-long executive briefing and demonstration with John Leh. The firm’s analysts also serve as trusted advisors to modern LMS vendors who must manage product positioning and roadmaps in today’s dynamic elearning landscape.

Award 52

Award System Learning Virginia 52

Gyrus

SEPTEMBER 13, 2022

To be considered, every vendor must complete an in-depth 92-question capability survey and conduct an hour-long executive briefing and demonstration with John Leh. The firm’s analysts also serve as trusted advisors to modern LMS vendors who must manage product positioning and roadmaps in today’s dynamic elearning landscape.

Award 52

Award System Learning Virginia 52

DNL OmniMedia

FEBRUARY 25, 2023

Aside from offering an expansive set of core software solutions (like Blackbaud CRM, Raiser’s Edge NXT, TeamRaiser, and Luminate Online), Blackbaud also allows expert third parties to innovate new solutions and services that fit seamlessly into their suite of products. Add-ons for Blackbaud products. Custom integrations.

Blackbaud 52

Blackbaud Nonprofit Integration Platform 52

Gyrus

MARCH 17, 2024

Clients are being exposed to innovations daily in the form of products and services. Feedback can be in the form of comments and ratings left on online training resources, follow up surveys for specific courses, or all-embracing surveys on what employees thought of past training and would like to see in the future.

Blended Learning 52

Blended Learning Blended Learning Organization 52

Gyrus

MARCH 17, 2024

Clients are being exposed to innovations daily in the form of products and services. Feedback can be in the form of comments and ratings left on online training resources, follow up surveys for specific courses, or all-embracing surveys on what employees thought of past training and would like to see in the future.

Blended Learning 52

Blended Learning Blended Learning Organization 52

Bloomerang

JULY 19, 2023

Demographics: Foundations and corporate funders will want to know who is benefiting from your nonprofit’s services. You’re vigilant about gathering this information through post-program surveys or via your website. Consider the services, products, or experiences that your organization could offer to generate revenue.

Professional 74

Professional Leadership Develop Proposal 74

Whole Whale

SEPTEMBER 8, 2023

While focused on selling products, many of Ogilvy’s principles and “rules” around research, messaging, and motivating action remain surprisingly relevant today, especially for nonprofit organizations seeking to engage donors and volunteers. Survey existing donors on what compelled them to support you before.

Lesson 59

Lesson Fundraising Digital Test 59

Gyrus

AUGUST 26, 2024

We’ll cover everything from understanding the role of an LMS in compliance training to evaluating different LMS options.  We’ll also touch on planning and executing a successful LMS implementation. This could be a dedicated helpdesk, a self-service portal, or a team of super users.

Training 52

Training Train Guide Evaluation 52

Gyrus

AUGUST 26, 2024

We’ll cover everything from understanding the role of an LMS in compliance training to evaluating different LMS options.  We’ll also touch on planning and executing a successful LMS implementation. This could be a dedicated helpdesk, a self-service portal, or a team of super users.

Training 52

Training Train Guide Evaluation 52

Nonprofit Tech for Good

APRIL 3, 2022

If your organization has offices or on-site services, offer to do tours for new, major, or recurring donors. Can you survey nonrenewing donors to see why they didn’t renew? Help the organization break down its budget or donations into units of service delivery (e.g. “$50 Is the donor renewal rate low?

Fundraising 328

Fundraising Mail Law Donation 328

Neon CRM

OCTOBER 19, 2023

This might include discounts on products, services, or even group buying power, where members can benefit from bulk purchasing discounts. Job Boards and Career Services Your organization can maintain a job board with job listings relevant to your members’ field. Let’s get at it!

Benefit 52

Benefit Associations Nonprofit Grant 52

Gyrus

MARCH 17, 2024

Clients are being exposed to innovations daily in the form of products and services. Feedback can be in the form of comments and ratings left on online training resources, follow up surveys for specific courses, or all-embracing surveys on what employees thought of past training and would like to see in the future.

Blended Learning 52

Blended Learning Blended Learning Organization 52

Bonterra

APRIL 10, 2024

Our Bonterra case management tool helps centralize data, automate tasks, and provides real time insights to help you empower organizations to enhance productivity and transparency while improving participant engagement. Our system allows you to develop a number of different assessments, surveys, screenings, etc.

Tools 52

Tools Management Los Angeles Demonstration 52

Association Analytics

JUNE 2, 2021

Aside from membership, do you know the most valuable products your association offers? When we refer to products here, we are talking about products, services and content. Many organizations measure the success of their products by aggregate revenue, engagement numbers, and member feedback. Are your sales seasonal?

Product 282

Product Associations Measure Analysis 282

Bloomerang

FEBRUARY 21, 2024

Or, a local auto shop could donate a package that includes a free oil change and tire rotation along with a free car detailing service. Streaming service package Streaming services like Netflix and Hulu have millions of subscribers, but many consumers have been dropping these services recently, likely because of rising prices.

Artist 77

Artist Classes Arts Music 77

Neon CRM

AUGUST 24, 2023

By the end of this article, you will be able to confidently assess whether a report can be taken seriously or whether it’s simply trying to trick you into buying a product or service. Is there any sourcing or methodology outlined that lets you understand how the report was created?

Hype 52

Hype Research Marketing Benchmark 52

DNL OmniMedia

JUNE 8, 2023

The most important step to complete before getting started is to evaluate your organization’s needs. With a non-native app or external platform, you’ll spend time, money, and energy connecting the apps (and often through a third-party service). Understand your event’s needs. Keep event flexibility in mind.

Management 52

Management Registration Integration Platform 52

The Modern Nonprofit

MAY 2, 2023

Identifying Your Needs Before designing a volunteer engagement program, you’ll want to evaluate your organization’s needs and determine the specific tasks volunteers can help with. Are there tasks that can be delegated to volunteers without compromising the quality of your services?

Volunteer 52

Volunteer Roles Train Training 52

Double the Donation

AUGUST 21, 2021

Reach beyond your list – Think about other communications channels that reach beyond your constituent list: social media, your website, signs at your organization’s events, public service announcements, local morning TV news shows. Be sure to periodically re-evaluate your software platform to ensure it’s still meeting your needs.

Results 87

Results Fundraising Software Social Media 87

Bloomerang

JULY 5, 2021

Ensure all public-facing interactions are customer-service focused. Discounts and free products remain top rewards. Setting key performance indicators (KPIs) around customer service lets employees know you’re evaluating performance objectively. . Ensure everyone is up to speed on customer service best practices.

Donor 142

Donor Strategy Retention Relationship 142