Evaluation, Interview, Online and Technique

What can nonprofit technology trainers learn from the social work field to improve their training techniques?

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 2, 2014

Here’s a few frameworks and techniques I learned first hand from Nancy as she accompanied me to the sessions I was leading. It is about simply learning how to use a new tool or technique. I loved this question: “How do we encourage learning from nonprofits from their evaluation data when they might view it as a report card?”.

Technique

Technique Training Train Learning

Trainer’s Notebook: Group Polling Techniques and Tools and Incorporating Movement

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 12, 2015

When thinking about adding mobile/online polling to a training, you have to think like an instructional designer for it be effective. Help the participants narrow down topics to discuss or work in small group exercises (replaces sticky dot voting and visualize the vote technique). I told them to come back at a precise time.

Poll

Poll Technique Group Tools

Reflections on Twitter Chat Facilitation Techniques

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 18, 2010

Someone asked what the definition of a KPI was, and since I noticed that Tom Kelly who is an expert in evaluation was following the chat, I asked him for a definition. These are standard types of “question probes&# and active listening that you would do if you were interviewing someone or moderating a focus group.

Technique

Technique Twitter Facilitation Reflection

Six Books About Skills You Need To Succeed in A Networked World

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 23, 2011

I’ve been curating resources on training techniques and capacity building over at scoop.it Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use by Michael Quinn Patton. Michael Quinn Patton is the godfather of evaluation. This book will help. Brilliance by Design by Vicki Halsey.

Skills

Skills Network Technique Evaluation

Conversational Case Study: Myth or Fact - Can Small Nonprofits Win with Social Media?

Beth's Blog: How Nonprofits Can Use Social Media

MAY 11, 2010

This year, we are experimenting with incorporating social media techniques as part of the evaluation process for the second America’s Giving Challenge. A conversational case study is a write up our interviews identifying a few questions we still have. What techniques are you using?

Case Study

Case Study Social Media Conversation Studies

Using Peer Learning Strategies To Build A Network

Beth's Blog: How Nonprofits Can Use Social Media

JULY 24, 2012

Just like message consistency, storytelling, and interviewing skills, proficiency with social media like Facebook and Twitter increases their capacity to make change happen for children in their state. We used to help us design the program, determine process outcomes, and help us evaluate participant’s progress.

Network

Network Build Learning Strategy

Fundraising Lessons from the Father of Advertising | Ogilvy on Fundraising

Whole Whale

SEPTEMBER 8, 2023

Surveys, interviews, and data analysis can reveal the equivalent of that Rolls-Royce insight – the key emotional triggers, values, and desires of your existing and potential supporters. Test different calls-to-action and reduce friction in online giving. Focus on optimizing donation channels for mobile.

Lesson

Lesson Fundraising Digital Test

Nonprofit Web Design Process Part 2a: Analytics Data as User Research

Connection Cafe

JULY 22, 2013

Most nonprofits already have Google Analytics installed on their website to track online traffic. Ideally, we’d evaluate the previous year of data to observe patterns in different giving cycles. See the graph to the right for how different Research techniques might be triangulated in a project. Surveys and Interviews.

Analytics

Analytics Design Research Process

Can Networks Have Social Impact?

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 19, 2009

The focus was on learning about "Network Effectiveness" and the specific topics included strategies for network impact, approaches to evaluating networks and tools for accelerating and assessing network impact. I wondered whether the more general learnings about network effectiveness and evaluating networks would be considered confidential?

Network

Network Impact Louisville Social

[VIDEO] Creative Ways People Contribute to Community

Bloomerang

JUNE 11, 2021

So she’s talking about what does it look like to bring folks together about STEM education and how do we talk to donors and our volunteers and our, you know, supporters of any kind about the work that we’re doing using different techniques that ground us. This is how might we see these techniques activated?

People

People Community Video Podcast

Guest Post by Debra Askanase: Fill the Gap Campaign Crowdsourcing for Citizen Museum Curators

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 11, 2009

Some questions I don't know the answers to: What are the best examples of nonprofits using social media to crowdsource advice, program evaluation, ideas, or other uses? What are the best practices or techniques for crowdsourcing? How do you truly involve the general public and ask them to engage , online with art?

Museum

Museum Campaign Flickr Arts

Report Urges Foundations To Jump Into The Waters of Social Media

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 22, 2008

The 45 page report is based on an extensive literature search and interviews with Philanthropy professionals who are currently experimenting with Web 2.0 tools and techniques. Many we interviewed felt that communicating those innovative efforts through these new technologies makes sense. I'm still wading my way through it.

Social Media

Social Media Foundation Report Media

Creating a Nonprofit Digital Strategy: 7 Steps for Success

DNL OmniMedia

FEBRUARY 16, 2022

Your organization already understands the importance of having updated and adaptive techniques for all its digital tools and marketing outlets. After all, the days of making your online marketing or social media presence secondary priorities are long gone. Your digital strategy defines how you use online marketing.

Digital

Digital Strategy Create Phase

NpTech Tag: Change.org To Launch White-Label Social Network for Nonprofits, GeekToys that Give Geekbumps, and Blog Readability

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 17, 2007

One hopes that nonprofits deciding to roll their own social networks, aren't creating their own social silos and have gone into it with a solid strategy, clear objectives and measurable metrics , and can evaluate the ROI. What do you think? This beautifully designed and well written concise guide is a must-read.

Social Network

Social Network Nptech Tag Network

Exhausted and Exhilarated: #16NTC Session Round-Up

Connection Cafe

JULY 27, 2015

Tell Better Stories With Your Data : You’ll learn how to interview your data to find compelling storylines. Attend this session and walk away with success stories and hands-on techniques that will change how you think about the creative process. Planes, Trains & Winning Online Appeals. Social Media.

Registration

Registration Proposal Social Media Conference

Reflections on the Meyer Memorial Trust Workshop

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 9, 2007

Then, I match this against participant feedback/evaluations. I always try to incorporate new learnings and observations that I've discovered from the many interviews I do on my blog, resources discovered, and stories. Some strategies for offline/online engagement were discussed. What worked? What didn't? Observations.

Reflection

Reflection Slides Metrics PowerPoint

How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

DECEMBER 1, 2010

Wednesday, December 1, 2010 How To Avoid 8 Common Performance Evaluation Pitfalls As the year comes to a close its likely time for many business leaders to tackle the annual performance appraisal process. So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls.

Evaluation

Evaluation Mentoring Kansas City Kansas

NTEN and TechSoup Webinar: Share Your Story - ROI and Social Media - Slides and Notes

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 21, 2009

The chapter is based on interviews with folks in the field and includes step-by-step checklists, examples, and tips. David Armano's " The Collective Focus Group:Listen, Learn, and Adapt " was written for the business audience in mind, but the concept and techniques can be used by nonprofits and more importantly lead to success.

ROI

ROI Social Media Slides NTEN

Do Exit Interviews

Eric Jacobsen Blog

MARCH 21, 2010

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Interview

Interview Mentoring Kansas City Kansas

Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

OCTOBER 23, 2010

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? How To Improve Customer Service With The Telephone.

Interview

Interview Question Mentoring Kansas City

January 2014Nonprofit Blog Carnival: Measurement and Learning

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 29, 2014

8 Metrics To Measure Online Fundraising by David Hartstein, Wired Impact, describes how to match metrics with your goals for measuring your fundraising efforts. Donna Mehr, Smart Annual Giving, wrote “ How To Evaluate the ROI of Your Annual Appeal.” Pick Metrics. Select Your Tools. Make Sense of Your Data.

Measure

Measure Learning Case Study Metrics

Carnival of Nonprofit Consultants: Using Social Networking Tools - Advice, Brief Case Study, and Resources

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 12, 2006

This particular Carnival raises the question of how to decide which online social media tools to use and ramp up your skills using it. It takes some action learning, small focused experiments where you track, evaluate, and learn from before investing more time and effort. Or even to convince someone else of the proof of concept.

Case Study

Case Study Social Network Philippines Advice

Groundswell Book Club Part 1: Listening

Museum 2.0

AUGUST 7, 2008

This is a long post focused on strategic uses of listening rather than specific techniques. For many museums, visitor research--how people use the museum, navigate exhibits, and understand content--may be an equally important arena in which to adopt groundswell listening techniques. What does it mean to listen to the groundswell?

Museum

Museum Teen Second Life Discussion

See You at NTC 2012 in San Francisco Next Week!

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 29, 2012

Picturing Your Data is Better Than 1,000 Numbers:Data Visualization Techniques for Social Change. Data and information visualizations for advocacy, evaluation, social media, network analysis, operations, and more! To share techniques and low costs tools for data visualization that nearly any user can begin using quickly.

San Francisco

San Francisco NTC Conference NPO

Discover Your Leader Grade

Eric Jacobsen Blog

OCTOBER 8, 2010

The online survey tool uses a 45 question assessment to measure your leadership skills across 15 dimensions of leadership. The self-evaluation survey is free and its the first step in the program. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Also free is a summary analysis of your results.

Mentoring

Mentoring Kansas City Kansas Skills

Ten More Ways To Be An Effective Leader

Eric Jacobsen Blog

JULY 5, 2010

Monday, July 5, 2010 Ten More Ways To Be An Effective Leader Here are 10 behaviors, techniques and tips you can use to be an effective leader: Respond to questions quickly and fully. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Take an interest in your employees and their personal milestone events.

Effective

Effective Mentoring Kansas City Kansas

How To Uncover The Real Reasons Your Employees Leave

Eric Jacobsen Blog

SEPTEMBER 7, 2010

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?

Mentoring

Mentoring Kansas City Kansas Leadership

Find The Ideal Tone For Your Emails

Eric Jacobsen Blog

OCTOBER 5, 2010

The program evaluates words and phrases for the intensity of eight primary emotions, allowing you to adjust the overall tone before you send your message. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe.

email

email Mentoring Kansas City Kansas

5 Tips For Generating Ideas From Employees

Eric Jacobsen Blog

AUGUST 22, 2010

Dont evaluate or criticize ideas when they are first suggested. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. So, be sure you provide the forums and mechanisms for your employees to share their ideas with you. Hold at least a few brainstorming sessions each year, as well. Ask for wild ideas.

Ideas

Ideas Generation Tips Mentoring

Build These Leadership Skills

Eric Jacobsen Blog

APRIL 12, 2010

Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Hes the author of three best-selling books, including Re-engage and The 7 Hidden Reasons Employees Leave.

Skills

Skills Leadership Build Mentoring

Give Positive Feedback. Don't Praise.

Eric Jacobsen Blog

NOVEMBER 20, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Giving

Giving Mentoring Kansas City Kansas

How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

NOVEMBER 16, 2010

Timm that you can use to evaluate your organizations customer service via the phone: 1. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. So, heres a checklist that is primarily from sales expert and author Paul R. Was the phone answered after two rings or less?

Service

Service Mentoring Kansas City Kansas

Resolve To Find A Mentor In 2011

Eric Jacobsen Blog

DECEMBER 24, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Mentoring

Mentoring Kansas City Kansas Skills

The Five Points Of Professionalism

Eric Jacobsen Blog

DECEMBER 12, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. ▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Professional

Professional Mentoring Kansas City Kansas

Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobsen Blog

JANUARY 15, 2011

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ► 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Leadership

Leadership Communication Kansas City Mentoring

3 Coaching And Mentoring Tips

Eric Jacobsen Blog

DECEMBER 5, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Mentoring

Mentoring Tips Kansas City Kansas

Eric Jacobson On Management And Leadership: 70 New Year's.

Eric Jacobsen Blog

DECEMBER 30, 2010

Tailor your motivation techniques 61. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Encourage personal growth and promote training, mentoring and external education 56. Share bad news, not only good news 57. Start meetings on time 58. Discipline in private 59. Dont interrupt 63.

Leadership

Leadership Management Mentoring Kansas City

Communicate Often And Tell A Story

Eric Jacobsen Blog

AUGUST 14, 2010

Reynolds shared her expertise with me recently during an interview. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. She added that its not that leaders dont communicate, but that they dont beat the drum regularly enough. How To Improve Customer Service With The Telephone.

Communication

Communication Story Mentoring Kansas City

How To Improve Your Internal Communication Skills

Eric Jacobsen Blog

SEPTEMBER 18, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Skills

Skills International Communication Mentoring

How To Talk About Poor Performance With An Employee

Eric Jacobsen Blog

DECEMBER 7, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Mentoring

Mentoring Kansas City Kansas Skills

20 New Words Every Leader Should Know

Eric Jacobsen Blog

JANUARY 16, 2011

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. ► 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Mentoring

Mentoring Kansas City Kansas Skills

"Great Places To Work" Employee Perks

Eric Jacobsen Blog

JANUARY 20, 2011

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ► 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Place

Place Work Mentoring Kansas City

Create Core Values

Eric Jacobsen Blog

APRIL 29, 2010

Below are the 10 core values of Zappos.com, a company founded in 1999 with the goal of becoming the premiere destination for online shoes. Now, it is much more than just an online shoe store, and its known for its unwavering focus on superior customer service. In past postings Ive shared Marriotts core values.

Create

Create Mentoring Kansas City Kansas

How To Write An Employee Satisfaction And Engagement Survey

Eric Jacobsen Blog

NOVEMBER 19, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Survey

Survey Mentoring Kansas City Attitude

What can nonprofit technology trainers learn from the social work field to improve their training techniques?

Trainer’s Notebook: Group Polling Techniques and Tools and Incorporating Movement

Trending Sources

Reflections on Twitter Chat Facilitation Techniques

Six Books About Skills You Need To Succeed in A Networked World

Conversational Case Study: Myth or Fact - Can Small Nonprofits Win with Social Media?

Using Peer Learning Strategies To Build A Network

Fundraising Lessons from the Father of Advertising | Ogilvy on Fundraising

Nonprofit Web Design Process Part 2a: Analytics Data as User Research

Can Networks Have Social Impact?

[VIDEO] Creative Ways People Contribute to Community

Guest Post by Debra Askanase: Fill the Gap Campaign Crowdsourcing for Citizen Museum Curators

Report Urges Foundations To Jump Into The Waters of Social Media

Creating a Nonprofit Digital Strategy: 7 Steps for Success

NpTech Tag: Change.org To Launch White-Label Social Network for Nonprofits, GeekToys that Give Geekbumps, and Blog Readability

Exhausted and Exhilarated: #16NTC Session Round-Up

Reflections on the Meyer Memorial Trust Workshop

How To Avoid 8 Common Performance Evaluation Pitfalls

NTEN and TechSoup Webinar: Share Your Story - ROI and Social Media - Slides and Notes

Do Exit Interviews

Key Interviewing Questions To Ask To Identify Leaders

January 2014Nonprofit Blog Carnival: Measurement and Learning

Carnival of Nonprofit Consultants: Using Social Networking Tools - Advice, Brief Case Study, and Resources

Groundswell Book Club Part 1: Listening

See You at NTC 2012 in San Francisco Next Week!

Discover Your Leader Grade

Ten More Ways To Be An Effective Leader

How To Uncover The Real Reasons Your Employees Leave

Find The Ideal Tone For Your Emails

5 Tips For Generating Ideas From Employees

Build These Leadership Skills

Give Positive Feedback. Don't Praise.

How To Improve Customer Service With The Telephone

Resolve To Find A Mentor In 2011

The Five Points Of Professionalism

Reach Communications & Leadership Expert David Grossman Via His.

3 Coaching And Mentoring Tips

Eric Jacobson On Management And Leadership: 70 New Year's.

Communicate Often And Tell A Story

How To Improve Your Internal Communication Skills

How To Talk About Poor Performance With An Employee

20 New Words Every Leader Should Know

"Great Places To Work" Employee Perks

Create Core Values

How To Write An Employee Satisfaction And Engagement Survey

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