TechCrunch

JULY 22, 2021

Slack set the standard in many ways for what knowledge workers want and expect out of a workplace collaboration app these days, but a lot has been left on the table when it comes to frontline workers. But that is just the tip of the iceberg. It’s estimated that there are 2.7

Communication 99

Communication Service Raise Europe 99

TechCrunch

JANUARY 28, 2021

The Berlin-based startup wants to bring AI-powered workflow automation to anyone, letting knowldge workers automate tedious, repetitive and manual parts of their job without the need to learn how to code. Suitable for customer service, marketing, operations, HR, and more, Levity has elected to be a horizontal offering from the get-go.

Knowledge Worker 137

Knowledge Worker Tools Create Knowledge 137

TechCrunch

FEBRUARY 4, 2021

The company has built a business by tapping into the advances of technology to build apps for field service engineers and those back at the mothership who run operations and help manage their jobs, workers who in the past might have used phone calls, paperwork and lots of extra round trips between offices and sites in order to run things.

Service 81

Service Platform Management Raise 81

TechCrunch

JANUARY 11, 2022

It was originally hatched at Millicom , a telco that focuses on emerging markets (currently in Latin America; historically both LatAm and Africa), with the service originally intended to provide e-learning to the telco’s customer base. The startup’s growth mirrors what has been a bigger trend in the B2B technology market.

Knowledge Worker 87

Knowledge Worker Learning Platform Raise 87

TechCrunch

NOVEMBER 4, 2021

You may have visited some quick-service restaurants or other retailers in the past few months and noticed signs posted with shortened hours or not being open on a certain day. Dubbed “The Great Resignation,” the mass exodus of hourly workers over the past 18 months has now resulted in a competition for talent.

Companies 95

Companies Search Knowledge Worker Fund 95

TechCrunch

NOVEMBER 16, 2021

Its customer base totals some 80,000 organizations, including educational and government institutions, media companies, IT services, and a variety of other large enterprises. The Stuttgart-based company said that the Series C values it at over $600 million.

Software 95

Software Virtual Raise Germany 95

TechCrunch

MAY 11, 2021

Long before COVID-19 precipitated “digital transformation” across the world of work, customer services and support was built to run online and virtually. “We like to say that we break the barriers that exist between a field service organization and its customer,” Cottereau said.

Platform 87

Platform Raise Service San Francisco 87