NetWits

APRIL 3, 2012

Blackbaud, NTEN and Common Knowledge just released the fourth annual 2012 Nonprofit Social Networking Benchmark Report. We learned a lot of things, but one prevailing theme stood out — despite limited budgets and staffing, nonprofits continue to find great value in their fast-growing social networks. The report is packed with insights into how nonprofits are leveraging social networks as part of their marketing, communications and fundraising strategies.

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Nonprofit Tech for Good

MARCH 23, 2012

Each Friday through the end of 2012 I am going to donate $10 to one of my Favorite Nonprofits in the hopes of inspiring others to donate more often. It’s true what Walt Whitman said… giving does inspire more giving. If you are a nonprofit, please help me get the word out about #FundraisingFriday to your supporters. Hopefully you’ll be able to convert a few fans, followers, and friends into donors.

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Donation Nonprofit Websites Donor 279

Robert Weiner

AUGUST 30, 2012

Yesterday the news was that Blackbaud had laid off 50 employees it acquired when it bought Convio in May. In what was said to be an unrelated development, they also announced the departure of Gene Austin, the former CEO of Convio. Today the news is that Blackbaud is killing off Common Ground , one of the two donor management products (aka CRMs or Constituent Relationship Management systems) that they acquired from Convio.

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Judi Sohn

OCTOBER 1, 2012

Last Friday, my short 9 month career working on Common Ground came to an end. I'm free (sorta) and sad (sorta) and angry (not sorta). Don't get me wrong. Jobs come and go, especially in this economy. Startups fail. Companies cut back. It happens. My disappointment, sadness and anger is over the way too early death of a product that I believed in.

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Amy Sample Ward

FEBRUARY 23, 2012

Yesterday, I had a lot of fun giving another webinar for Nonprofit Webinars, this time focused on DIY Social Media Management. There are so many tools out there and so many different options pulling us in so many directions that I’ve found many organizations, especially very small organizers, can feel like they are getting tied up in knots. The goal of this webinar was to provide some baseline tools to help manage the incoming and the outgoing content across all channels an organization ma

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Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 18, 2012

Source: Hot Button Studio. In my forthcoming book, “ Measuring the Networked Nonprofit ,” co-authored with KD Paine, my favorite chapter was about the sense-making process of measurement – called “Measurement and the Aha! Moment—Using your data to tell stories, make decisions, and change the world.” There’s where I discovered a new passion – data visualization techniques for sense-making.

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Blended Measure Chapter Picture 137

Have Fun - Do Good

JUNE 28, 2012

Last month, I put out a call for posts about fun ways nonprofits are using Pinterest for the Nonprofit Blog Carnival. Below are links to some examples, plus additional info and inspiration. Enjoy! • Susan Chavez shared 4 ways she's using Pinterest with The Association of Junior Leagues International. ~ Pinterest: One Nonprofit's Story , Susan's Site • Marc van Gurp highlighted the Juvenile Diabetes Research Foundation in Israel's "Pinsulin" campaign. ~ Pinsulin: repin for those who pin 12 times

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Israel Info Org Nonprofit 108

Eric Jacobsen Blog

OCTOBER 2, 2012

Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder. So, here's a checklist that is primarily from sales expert and author Paul R. Timm that you can use to evaluate your organization's customer service via the phone: 1.

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ASU Lodestar Center

AUGUST 10, 2012

posted by. Angela Francis , Senior Associate. Nonprofit Finance Fund. Welcome to Research Friday ! As part of a. continuing weekly series, each Friday we invite a nonprofit scholar, student, or professional to. highlight current research reports or studies and discuss how they can. inform and improve day-to-day nonprofit practice. We often talk about nonprofit executive compensation in skeptical terms: how much is too much?

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Foundation

Get Fully Funded

SEPTEMBER 24, 2012

Did you know that most donors check out your website before they make a gift ?? And if your website doesn’t make a good first impression, you’ll lose the donor and the gift faster than you can say ‘goodbye online donation.’. Your website doesn’t have to be fancy. In fact, the simpler, the better. It just needs to look professional, clean, and inviting.

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NetWits

FEBRUARY 17, 2012

A few months ago we published the 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report and yesterday we released the 2011 Online Giving Report. The research in these reports is extensive and well worth the read if you’re into all things fundraising, but I’d like to focus your attention on one piece of the findings for now.

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Offline Donor Online Aggregator 275

Nonprofit Tech for Good

DECEMBER 27, 2012

The number of low-cost or free, web-based resources and tools available to nonprofits today is astounding. Many nonprofit professionals are overwhelmed by the all choices – and as the Mobile Web and related start-ups continue to grow, prepare to be mind-boggled by all the new technology options available to your nonprofit in coming years. That said, to be alerted of new low-cost or free resources and tools available for nonprofits, please subscribe to the Nonprofit Tech 2.0 e-Newsletter.

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Web Tools Free Mobile 277

sgEngage

NOVEMBER 2, 2012

Reinforcing the need for better donor development and retention are new data from Blackbaud that show a decline in charitable giving overall and only a slight increase in online giving in the three months through September, compared to the same period last year.

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Time Blackbaud Retention Fundraising 101

Speaker: Tim Sarrantonio, Director of Corporate Brand

Is your organization ready to build a recurring giving program that not only sustains but also propels your mission forward? 🚀 In this new webinar with industry visionary Tim Sarrantonio, we’ll guide you through the critical steps to establishing and scaling a successful recurring giving program. Whether you’re starting fresh or enhancing an existing program, this session will provide the strategies you need to deepen donor relationships and secure long-term support!

Giving

NTEN

DECEMBER 5, 2012

After a decade of learning, laughing, and yes, dancing, at NTEN, I have decided to step down as NTEN's Executive Director. While my decision came about rather quickly, my transition has been well-planned by an amazing Board of Directors , and our remarkable staff are here to carry the torch and keep NTEN's programs and services running smoothly. I know I am leaving NTEN in great hands when I officially leave on January 31, 2013 to begin my new role as Executive Director of the Drupal Association

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Personal NTEN Drupal Sample 100

Amy Sample Ward

MARCH 27, 2012

This post is cross-published from NTEN. Read the post and join the conversation on the NTEN blog. —– Normally, I stay away from assumptions: We all know the saying about what assuming does to you and me! When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending.

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Community Management Lesson NTEN 249

Wild Apricot

AUGUST 27, 2012

Here's our monthly round-up of free non-profit webinars for September. We found some great webinars to get you re-charged for Fall, including sessions on Nonprofit Silent Auctions; Event Video Checklist; Cloud 101; Social Media for Nonprofit CEOs; and much more.

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Beth's Blog: How Nonprofits Can Use Social Media

MAY 2, 2012

Photo by WhiteAfrican. Note from Beth: By the time you read this post, I’ll be in the air enroute to Rwanda for a training project. As a parent of wired kids, I think teaching digital literacy is very important for parents to do. Here’s some great advice from my colleagues at CommonSense Media. Three reasons kids need digital literacy and citizenship education — and three ways to provide it – Guest Post by Emily Esch.

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Literacy Education Digital San Francisco 136

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

Donor

Forum One

NOVEMBER 5, 2012

The book Humanize makes the case for innovating the way we lead and manage our organizations. It suggests that last century’s mechanical models of management have become outdated in today’s more social world, and our challenge now is to create more human organizations that are more open, trustworthy, generative, and courageous. The very same elements that made social media a success.

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Social Media Media Social Model 99

Eric Jacobsen Blog

NOVEMBER 26, 2012

The 70 tips below make for a good list for learning how to become a better leader when you don't have a lot of time to read books about leadership. And, if you've been a leader for a long time, how about taking a few minutes to run through the list and scoring yourself on how well you carry out each leadership skill? 1. Don't micromanage 2. Don't be a bottleneck 3.

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Mentoring Leadership Policy Technique 104

Care2

DECEMBER 9, 2012

My Facebook stream has been filled with nonprofits and businesses asking me to “like” photos, political statements, new products, petitions, etc. You name it, they have asked me to “like” it. And it’s not just nonprofits or small business with limited resources relying on this lame strategy, it’s big organizations and major corporations who have invested significant money, resources, and staff in social media.

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Social Media Organization Media Social 78

Museum 2.0

NOVEMBER 13, 2012

I'm just home from a whirlwind of speaking engagements--Oslo, Denver, Charlotte, Roanoke. So it seems fitting to share my TEDx talk this week, one that was filmed here in Santa Cruz and which I have since taken around the world. The theme of TEDxSantaCruz was "Open." It gave me a chance to really think about how we have been opening up our museum and what it means for our community.

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Museum Open Charlotte Participatory 55

Advertiser: Digital Ocean

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NetWits

JULY 16, 2012

In my last session as part of the Schools out for Summer Series I took a deep dive into how Schools can get the most out of Facebook. It was a lot of fun presenting (and talking to) this extremely engaged group of people. You can find out about upcoming sessions here. Here’s are the 6 Steps we covered in the session. — We already know that Facebook is crushing it and that schools have an incredible opportunity to use the platform to deepen relationships with families, students and

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Facebook Create Work Student 274

Nonprofit Tech for Good

OCTOBER 14, 2012

One of the most important lessons that all nonprofit social media managers need to learn is that social media is constantly in flux. Once you get accustomed to a tool, it changes in an attempt to reinvent itself. Rather than lamenting this new reality, a good social media manager will adapt quickly. That said, Facebook has made some recent upgrades – and more are coming – that nonprofits need to know about.

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Facebook Social Media ROI Gift 274

sgEngage

DECEMBER 10, 2012

Over the past few months I’ve been asked a lot of questions about …

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Fundraising Question Goal Social Media 103

NTEN

OCTOBER 16, 2012

Tony Goodrow. President. Volunteer Squared. For some organizations, putting a value on the outputs can be fairly easy, while in others it can represent the biggest challenge in putting this model into practice. If a nonprofit or charity truly values the time of their volunteer, why is there pressure on managers of volunteers to increase the number of hours volunteered continually, without a correlated look at what outputs are generated with those hours.

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Question Data Volunteer Model 100

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