Sat.Jul 10, 2021 - Fri.Jul 16, 2021

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Customer Experience Lifts Service to the Stratosphere

.orgSource

These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels. “We had to pivot to basically being an entirely drive-through, delivery, and curbside pickup business, and I think that’s going to still be an […].

Service 419
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3 Tactics to Acquiring New Donors for Your Nonprofit

NonProfit PRO

Technology and more people-centric (i.e., donors and supporters) ways of giving continue to expand, which is essential for nonprofit leaders to understand. For example, people could open a donor-advised fund (DAF) for very little money and give with the ease of tech platforms. Also, leading organizations, such as St. Jude, are reaching out to new audiences, like gamers, because they know they have to meet people where they are, to support a good cause.

Donor 317
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Are You At Risk? How to Stay Safe Online During a Pandemic.

Association TV

In 2020, while the American public was focused on protecting our families from a global pandemic and helping others in need, cybercriminals took advantage of an opportunity to profit from our dependence on technology to go on an Internet crime spree.”.

Online 296
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Ways to Improve Your Website’s Performance

Byte Technology

In this age of high customer service expectations, same-day delivery, and instant updates, website visitors are less patient to wait for your site to download. Web download speeds and overall performance are an evolving science, and record shows that as little as milliseconds can make a massive difference in customer’s behaviors and impact sales conversions. .

Images 246
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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7 Reasons Why You Need a Volunteer Onboarding Process

Wild Apricot

Do you have a group of new volunteers starting at your organization? If so, you only have one chance to make a good first impression and welcome them into your community — it all starts with a great volunteer onboarding process. Read on to find.

Process 148

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3 Tips to Create Unforgettable Moments for Donors

Bloomerang

There’s a hotel in Hollywood where the rooms are dated, the furnishings are sparse, and the walls are bare. Its name is the Magic Castle Hotel, but it’s not a castle. It’s a 1950s converted 2-story apartment complex painted canary yellow. . Next to its small pool is a cherry red phone. When you pick it up, the person on the other line answers, “Hello, popsicle hotline.” Moments later, a waiter wearing white gloves delivers your orange, cherry, or grape popsicle to you on a silver tra

Donor 139
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14 Nonprofit Books Recommended by Top Industry Experts

Classy

At Classy, one of our core values is to always be learning. Even seasoned fundraisers and nonprofit professionals need to learn new skills and hear new perspectives, and that’s where our reading list comes in. At the 2021 Collaborative: Virtual Sessions , our annual nonprofit conference, over 7,000 people from across the world came together to learn how to advance their mission within the social sector.

Industry 139
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DonorDrive Launches New Mobile App to Transform the Way People Fundraise for Nonprofits 

DonorDrive

This new release makes DonorDrive the first company to provide a single platform for nonprofits to manage constituent fundraising experiences across both web and mobile platforms.

Mobile 135
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Monthly Giving Will Grow in Popularity in the Post-Pandemic Nonprofit

NonProfit PRO

Recently, I read "The Post-Pandemic Nonprofit: 12 Disruptive Trends Your Nonprofit Must Master" by Jeremy Reis. I like how Jeremy broke up the book by: who we are, how we operate, how we grow and where do we go from here?

Giving 299
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Fundraising for introverts – how you can build genuine relationships

Hands on Fundraising

Are you an introvert? I finished the second interview of the day. I’d been gathering information to create appeals or other communications for clients. The people I spoke with were interesting and kind. I enjoyed speaking with them. And yet, I was worn out. If you understand what I mean, hello, introvert. A personality difference, […]. The post Fundraising for introverts – how you can build genuine relationships appeared first on Hands-On Fundraising.

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Still Publishing Donor Names? Ditch the List

Blue Avocado

“We nonprofits often put a great deal of time and effort into our annual reports, especially compared with how briefly most recipients will look at them,” begins the Blue Avocado article, The Secret to a High Impact Annual Report. “Rather than slave and anguish over the parts almost no one will read anyway,” the author […]. The post Still Publishing Donor Names?

Donor 130
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Post-Pandemic Outlook on the Sustainable Development Goals Through a CSR Lens

sgEngage

Impact on SDGs 1 – 3. The corporate philanthropic community has been working hard to make an impact on the United Nations Sustainable Development Goals (SDGs) over the past 6 years. Unfortunately, COVID-19 has had a significant impact on the progress towards accomplishing the SDGs, reversing years of improvement for Goal 1–no poverty, Goal 2–zero hunger, and Goal 3–good health and well-being, in particular.

Goal 132
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How Reaching Fundraising Goals Could Be a Text Away

NonProfit PRO

Organizations are increasingly depending on touchless technology so they can collect donations quickly. Simple SMS communication solutions allow donors to give at any time without needing a checkbook or cash, plus they can set up one-time or recurring donations, meaning higher fundraising to reach long-term goals.

Goal 279
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How to Scale Recurring Giving for Sustainable Growth

Speaker: Tim Sarrantonio, Director of Corporate Brand

Is your organization ready to build a recurring giving program that not only sustains but also propels your mission forward? 🚀 In this new webinar with industry visionary Tim Sarrantonio, we’ll guide you through the critical steps to establishing and scaling a successful recurring giving program. Whether you’re starting fresh or enhancing an existing program, this session will provide the strategies you need to deepen donor relationships and secure long-term support!

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Get Organized and Increase Your Nonprofit Productivity

Get Fully Funded

Look at your desk right now, and tell me how many sticky notes are on it. How many to-do lists? How many reminder notes to yourself? If you feel like you have too much to do and aren’t getting enough done, you need to increase your nonprofit productivity. The first step may be to change the way you work. That’s right. The definition of insanity is doing the same thing over and over, expecting a different result.

Product 124
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5 Expert Tips for a Successful Salesforce Migration

Saleforce Nonprofit

When I did my kitchen renovation, there were so many things that I wish I had known before I started. Much like any new project or renovation, a transition to Salesforce could have you thinking about the various pros and cons of making this change. Now, I could easily write a blog about my kitchen and chrome versus brass faucets, but today we are going to be talking to five leading experts from various organizations to get their top tips about a migration to Salesforce.

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Fundraising Statistics: Incredible Insights to Raise More [Updated for 2021]

Qgiv

It’s nice to talk about fundraising in the abstract and offer up best practices and tips for making the most of your fundraising techniques and tactics. But sometimes it helps to have some numbers and figures thrown in with the abstractions. Having said that, we’ve taken a look at some fundraising statistics that we think are very interesting and deserve to be brought to your attention.

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The Gift Begins with Securing the First Meeting

NonProfit PRO

Think about your fundraising career. Did you take classes, learn from mentors, read books or attempt to gain experience on a trial-and-error basis? Specifically, when thinking about the solicitation process, you probably focused a great deal of energy on what to say and do before, during and after the actual ask process. I had to experiment and learn over time.

Gift 279
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Conducting Confidential Feasibility Studies: A Good or Bad Choice?

Bloomerang

As many organizations begin eyeing the post-COVID fundraising landscape, many may find themselves in need of increased capacity to better serve their communities and drive their missions forward. . For these nonprofits, the pandemic brought about simultaneous surges in both support and need for their services—an exciting but certainly unprecedented and potentially stressful challenge.

Studies 115
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New Features Help Nonprofits Better Engage with Supporters & Operate More Efficiently

Saleforce Nonprofit

As the world begins to reopen, organizations must take advantage of technology to engage digitally with supporters and program participants. Nonprofits challenged to shape constituent engagement must personalize the journeys prospects, donors, and supporters navigate to land their messages. Today, we’re thrilled to announce the new innovations in our Summer ‘21 release to help nonprofits engage supporters and operate more efficiently.

Support 117
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Digital transformation: We can’t put it off any longer

Charity Village

It’s not an exaggeration to say that the fundraising base of most charities will likely shrink in the next five to 10 years unless they transition to online platforms and use more digital tools. We’re living in the Fourth Industrial Revolution, during which physical and digital spheres are merging, and digital adoption and expectations are […].

Digital 113
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The Myths and Facts of What a Fundraising Consultant Can Do for Your Nonprofit

NonProfit PRO

Taking large institutions out of the equation, we know the fundraising landscape changed profoundly last year. One of the results of the pandemic was that many nonprofits took their fundraising virtual. As we work collectively to recover, many small to midsize nonprofits are looking to measure fundraising performance. Fundraising professionals have lots of pressure to perform, and organizations are turning to fundraising consultants.

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Empower Your Nonprofit With Effective Payroll & HCM Services

Managing a nonprofit involves many challenges, but payroll and HR shouldn’t be among them. Our guide, "A Buyer’s Guide to Payroll & HCM Services," helps nonprofits choose the best provider. Efficient payroll services ensure timely, accurate payments, vital for maintaining staff and volunteer morale. Compliance support helps navigate complex labor laws and avoid costly fines.

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Don’t Overlook These Factors When Choosing Your Next Fundraising Event Venue

Bloomerang

In-person events are making a comeback, which means you’ll need a fundraising event venue in which to host those events. Because you might be out of practice when it comes to securing a fundraising event venue, here are a few recommendations. . When vetting locations for your event , it helps to have a list of questions you want to ask or a list of features that you need in the space.

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What is Information Architecture? The Un-Flashy Key to Nonprofit Website Success

sgEngage

Website design has changed a lot over the last decade, largely due to the vast availability of low-cost, templated designs that look quite stunning. While I applaud the designers of these templates for the beauty and even the adaptability of the templates to fit a variety of website types, I want to make a case for the value of a good Information Architecture.

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Top 13 Mental Health Charities Making a Big Impact (2021)

Donorbox

More than 450 million people live with mental illness around the world. That means that 1 in 4 people will be affected by it in some way, either personally or through a family member struggling with mental illness. Although mental illness is so common, there is still a lot of misunderstanding and stigma associated with […]. The post Top 13 Mental Health Charities Making a Big Impact (2021) appeared first on Nonprofit Blog.

Charity 105
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Reddit Thread Prompts More Than $200,000 in Donations to Foster Children Nonprofit

NonProfit PRO

After a Reddit user posted to the Ask Reddit thread “What is something you've done purely out of the goodness of your heart but have not told anyone?" users shared an array of good deeds. All it took was user dartdoug’s mention of purchasing an 11-year-old foster child a bicycle for his birthday via One Simple Wish’s website to start a wave of support for the Trenton, New Jersey-based nonprofit.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.