July, 2009

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Using Twitter for a Global Conversation

Amy Sample Ward

Over the last few months, we have seen Twitter serve the global community by playing an important role in communications - whether it’s finding new friends (#FollowFriday), or telling the world about your government/election/political state (#IranElection), whether it’s having a conversation together (#4Change), or non-linearly replacing your RSS feed.

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Newly discovered project management tool: Redmine

Zen and the Art of Nonprofit Technology

Any consulting shop that does significant amounts of implementation and development (as we do) needs a project management and ticketing tool. Basecamp seems to be a standard that many people have reached for. We were using Intervals for a while, which is really a fabulous tool if you do a lot of hourly consulting. We also have been using Google spreadsheets for some elements of project management.

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What Have You Done for Me Lately? - Keeping Score in Social Media

Wild Apricot

Do you ever feel pressured to friend someone on Facebook or follow them on Twitter, simply because they chose to friend or follow you? The expectation of reciprocity can turn a pleasant social media connection into an uncomfortable transaction - sometimes against your best interests.( read more ). Tags: Non-profit technology nptech online community Social networking social media.

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Nonprofit Blogging: Goals, Strategy and Tactics to Crush it

NetWits

A post by Chris Brogan on “ Strategic Blogging and Some Tactics to Nail It ” for business got me thinking about how nonprofits could benefit from a full fledged blogging strategy. A well implemented blog with a solid strategy behind it can be an incredible tool to help you connect with supporters on the web. Let’s look at some goals, questions, strategy and tactics to get you started.

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The Everyday Donor: Unlocking Prospecting Segments Through Behavior Analysis

Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!

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Convio Common Ground progress report

Judi Sohn

It’s been a little over a month since I signed on the dotted line for Common Ground , Convio’s Force.com application for nonprofit donation and constituent management. Here’s a little update on how it’s going. I signed on with Idealist Consulting to support me in this project, and so far I’m pleased to say that I haven’t had to use as many hours with them as I thought I would.

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More Trending

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Indian Publishing legend visits Bookshare

Beneblog: Technology Meets Society

We just hosted Indian publishing legend Mahendra Meghani , who dropped in last week when many of our team were traveling. The following account comes from Pavi Mehta, Bookshare's Volunteer Coordinator, and I wanted to post it! It was a quietly special visit. Meghani came with his two hosts and daughter, and at 86 is still keenly interested in learning how technology can help bring books to the disadvantaged.

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Newly discovered project management tool: Redmine

Zen and the Art of Nonprofit Technology

Any consulting shop that does significant amounts of implementation and development (as we do) needs a project management and ticketing tool. Basecamp seems to be a standard that many people have reached for. We were using Intervals for a while, which is really a fabulous tool if you do a lot of hourly consulting. We also have been using Google spreadsheets for some elements of project management.

Project 154
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Get Started with Google Alerts - Part 2: How to Get Better News Alerts

Wild Apricot

In Part 1: How to Set Up News Alerts, we covered the basics of Google Alerts. Your first few Alerts may show a lot of irrelevant information mixed in with the notices about your website, blog, or cause. No problem! A few tweaks of your search terms can make Google Alerts work much better for you.( read more ). Tags: Non-profit technology nptech Google social media.

News 120
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Set up Your Social Media Listening Dashboard in 30 Minutes or Less

NetWits

Most people will tell you that learning how to effectively monitor (or listen to) what’s being said on the web is the beginning of social media success. You may agree with this or not, but I think it's safe to say that the skill of listening online is one that all nonprofits should learn – it’s essential for anyone who wants to harness the power of the social web in their online strategy.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Memories of the early days of online services

Judi Sohn

Folks are waxing poetic about CompuServe, now that news has broken that the classic service is shutting down for good (like anyone really noticed until they announced it). Brings back so many memories of my old Prodigy, CompuServe, GEnie and Delphi accounts. Eric and I didn’t meet online, but those online services were a big part of our courtship.

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Guest Post by Gaurav Mishra: The 4Cs Social Media Framework

Beth's Blog: How Nonprofits Can Use Social Media

The Need for the 4Cs Social Media Framework. Over the last year, I have had to explain how social media works to diplomats, defense officials, and academics and students focused on fields as diverse as international affairs, management and sociology. I have found that first-timer find social media confusing because of two reasons. The first reason is the excessive focus on specific social media tools.

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Video Fridays #7…Social Networking

NCE Social Media

I’ve added a short video for today’s installment of the Video Friday series. Something simple to cleanse the palate. This video is short explanation of social networking websites and why they are popular. Something simple to cleanse the palate. Enjoy! Tags: Education and Training Video networking social.

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The wonders of libcloud

Zen and the Art of Nonprofit Technology

Here at OpenIssue , we think a lot about the web. I mean, a LOT. And we’ve been thinking a lot about web hosting, and the varied flavors it comes in. We’re working to figure out what makes sense for us to use and implement, and what makes sense for us to recommend to our clients. A while ago, we decided, like many folks, virtual private servers were going to be the preferred hosting set up.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Find Local People on Twitter

Wild Apricot

It’s great to interact with others around the world in social networks — to learn what other organizations are doing, and to reap fresh ideas for your own nonprofit — but what a many small nonprofit often needs most is to connect with potential volunteers and supporters in your own community. Here are a few tools to help you find local Twitter users.( read more ).

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Recurring Gifts: Are You Missing Out on Easy Money?

NetWits

When you get a second, take a look at your recurring online donations program and see how many donations are coming through that program. Oh wait…you don’t have an online recurring giving program? Then you are missing out on some easy income for your organization. I tend to get on my soapbox about the ways nonprofits are missing out on easy opportunities to gain some guaranteed revenue for the organization and this one tops the list.

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Creating Strong Passwords

Robert Weiner

The recent theft of confidential documents from Twitter's Google Docs account points out the dangers of insecure passwords. NTEN's blog discusses the details of the break-in and lessons we should learn from it. The chief lesson: good passwords are key to good security. . A 2007 NTEN post provided suggestions and resources for creating strong passwords and establishing a password policy.

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Great reads from around the web on July 29th

Amy Sample Ward

These are some links I wanted to share from July 29th. Find me on Delicious for more! Social media inbound marketing for non-profits and small businesses - in Boston and beyond | Resource Superlist For Twitter Folks | John Haydon - John Haydon has put together a great resource list for using Twitter, "Over the past few months, I’ve received hundreds of questions on how to use Twitter.

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How to Scale Recurring Giving for Sustainable Growth

Speaker: Tim Sarrantonio, Director of Corporate Brand

Is your organization ready to build a recurring giving program that not only sustains but also propels your mission forward? 🚀 In this new webinar with industry visionary Tim Sarrantonio, we’ll guide you through the critical steps to establishing and scaling a successful recurring giving program. Whether you’re starting fresh or enhancing an existing program, this session will provide the strategies you need to deepen donor relationships and secure long-term support!

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Previous Post

NCE Social Media

Listening Bootcamp Slides. View more documents from kanter. Tags: Tools.

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The wonders of libcloud

Zen and the Art of Nonprofit Technology

Here at OpenIssue , we think a lot about the web. I mean, a LOT. And we’ve been thinking a lot about web hosting, and the varied flavors it comes in. We’re working to figure out what makes sense for us to use and implement, and what makes sense for us to recommend to our clients. A while ago, we decided, like many folks, virtual private servers were going to be the preferred hosting set up.

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Do Hashtags Help a Twitter Topic Search?

Wild Apricot

In a recent comment on An Introduction to Twitter Hashtags , Wild Apricot reader 88keyman came through with a really great question: Suppose I’m writing on a topic concerning Iran. If I include the hashtag #Iran, how does that differ from merely using the word Iran in my Tweet? Wouldn’t both come up equally in a search of the topic? Actually, each of these search terms will produce slightly different results.

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Start a Movement!

NetWits

Are you creating a movement or just campaigning? Recent initiatives such as Charity:Water , 12for12k and Twestival have wowed us with their ability to create powerful movements using social media and the internet as their driving force. Lance Armstrong Foundation , Susan G. Komen , The American Heart Association and many others started movements that are changing our world to this day.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Twitter Hacking and Cloud Security

Robert Weiner

The front-page headlines read " Hacker steals Twitter's confidential documents ," but the real story isn't about Twitter — it's that the stolen documents were stored online, "in the cloud." This could happen to any nonprofit or company storing data this way. As we've seen over and over, it's amazingly easy to guess or steal passwords. And anyone who gets access to the password of an employee with access to those online files gets access to all files shared with that employee.

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Great reads from around the web on July 23rd

Amy Sample Ward

These are some links I wanted to share from July 23rd. Find me on Delicious for more! Nonprofit Marketer of the Year Awards - CONGRATS! "Eric Overman (photo, center), Operation Smile, received the Nonprofit Marketer of the Year Award, and Anne Bergquist (photo, left), YMCA of Metro Chicago, and David J. Neff (photo, right), American Cancer Society High Plains, received the Special Marketing Initiatives and Social Media subcategory awards, respectively.

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Beth Kanter’s Social Media Listening for Nonprofits

NCE Social Media

Without a doubt, one of my favorite social media and nonprofit writers is Beth Kanter. I’ve written about her work before. This slideshare presentation is from her social media wiki and discusses the importance of knowing what people are saying about your agency on social media sites. Enjoy! Tags: Marketing and Awareness Tools beth social media slideshare kanter.

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The Chairman Called

VisionLink

'Talking with the Chairman of the Partnership for Quality Medical Donations, we gained a powerful insight. With the type of clarity professional marketing staff can only hope for, the chairman of PQMD said this of VisionLink''s technology: "You''ve given us the tools to share our message with the public, the private space for our members to work confidentially, and the collaborative space for us to work together.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.