April, 2010

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Four Reasons Why Nonprofits Should Reconsider Facebook

Nonprofit Tech for Good

Reconsider. To think about again. To reassess. To reevaluate. I have been mulling this post over for months, and with some recent changes made by Facebook, the time has come. Some of the opinions I express below I have had for a while and speak to them in my webinars and trainings, but some are so recent that I am still in the stage of “Seriously Facebook?

Facebook 238
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Webinar: Social Media Listening Dashboard

Amy Sample Ward

Yesterday, I had the fun opportunity to present a webinar session with Allen Gunn of Aspiration in part of the TechSoup Talks series. I can’t believe we had to, and managed to, fit everything into just one hour, including questions/answers! There’s really so much to think about when getting started with social media and really, actively listening to the broader community that I’m happy, even if we only had an hour, that we had the chance to start conversations and hopefully pr

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Betting the Farm

Zen and the Art of Nonprofit Technology

Countless nonprofits flocked to Ning to create social networks. Since I’m not a social media guru, I’ve generally kept my opinions about this to myself. But now that Ning isn’t free anymore , I’m going to carp some. I think over the course of lo this last few years, I have blogged or tweeted about this very phenomenon what feels like countless times.

Ning 199
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Frustrated with online project management tools

Judi Sohn

I am tearing my hair out. Or I will, as soon as I can figure out where the task is to do that and who's responsible. . We have a team of 7 staff members. Each of us works on different projects for different programs. From time to time, we work with consultants or outside vendors. . We are an efficient bunch, but what we lack is centralized project and task coordination.

Project 147
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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10 Steps to Building a Successful Social Media Strategy

NetWits

In my work with non-profit organizations across the country I’m often asked one of two questions regarding social media; “ Should we be using social media? ,” and “ How do we use social media successfully? ”.

More Trending

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Four Reasons Why Nonprofits Should Question Facebook’s Integrity, Longevity, and ROI (Return on Investment)

Nonprofit Tech for Good

This very long post has been a long-time coming for so many reasons. Some of the opinions I express below I have had for a while and speak to them in my webinars and trainings, but some are so recent that I am still in the stage of “Seriously Facebook? Really?&#. That said, people love Facebook. The vast of majority of nonprofits love Facebook too.

ROI 237
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From Ning to Causes to Ideablob: Why We Need a New Way of Building

Amy Sample Ward

Last November we saw a few alarming events taking place in this social media for social good sector: Causes left Myspace and Ideablob shut down , both without warning or community support. In a guest post on the Tactical Philanthropy blog I started brainstorming about what was next. Now, with the recent news from Ning that it plans to discontinue free service, I am revisiting those thoughts about “what’s really needed?

Ning 208
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External, alienated, busy-busy

Zen and the Art of Nonprofit Technology

As you might know, almost a year ago, I made a big change in my use of social media – I segregated my social graph – work related stuff moved to LinkedIn and Twitter, and personal friends only on Facebook. Now, I have taken the next step, and made somewhat of a momentous decision. I’m not alone – Jon Stahl did this before me, and I know there are others.

Business 167
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Frustrated with online project management tools

Judi Sohn

I am tearing my hair out. Or I will, as soon as I can figure out where the task is to do that and who's responsible. . We have a team of 7 staff members. Each of us works on different projects for different programs. From time to time, we work with consultants or outside vendors. . We are an efficient bunch, but what we lack is centralized project and task coordination.

Project 133
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Serendipity and Twitter

Beneblog: Technology Meets Society

The ten days in the UK amazed me with the power of social media in my life. As a tech guy who also plays a social entrepreneur, I often get asked by my SE buddies about what are the practical use of a tool like Twitter. I moderated an excellent session at the Skoll World Forum last week on using social media for more social mission impact. But rather than making this an extensive essay on the glories of social media, I just want to give some examples from my UK trip, just from Twitter.

Twitter 118
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Keeping appointment times from moving around

Robert Weiner

I've been trying to find a way to keep my appointment times from moving around on my calendar as I change time zones. Here's a description of the problem from Microsoft (edited to match my situation): You are traveling through multiple time zones and need the calendar to display the local time for each appointment. For example, imagine you are in New York and have a breakfast meeting at 8:00 A.M., then fly to Chicago for a 1:00 P.M. meeting, and then fly to Las Vegas and have a dinner reservatio

Las Vegas 122
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How Facebook Community Pages Undermine Nonprofit’s Official Pages in Facebook Searches

Nonprofit Tech for Good

Today is Arbor Day. I wanted to promote the the National Arbor Day’s Facebook Page on the Nonprofit Organizations Facebook Page. So, I searched Facebook for “Arbor Day&# and three Pages came up: 1) Arbor Day :: 79 Likes: www.facebook.com/pages/Arbor-Day/103129336394300. 2) National Arbor Day Foundation :: 99 Likes: www.facebook.com/pages/National-Arbor-Day-Foundation/103799689659272. 3) Arbor Day :: 2 Likes: www.facebook.com/pages/Arbor-Day/108514969173871.

Facebook 230
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Listen First! Finding Networks and Connections in Social Media

Amy Sample Ward

Notes from the 2010 Nonprofit Technology Conference for: Who : Speakers: Susan Tenby | TechSoup Global; Janet Fouts; Kira Marchenese. What : An important part of your social media strategy should be listening for people and organizations who are talking about the issues you want to discuss.How do you know which networks will be most effective to reach your goals?

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How to Scale Recurring Giving for Sustainable Growth

Speaker: Tim Sarrantonio, Director of Corporate Brand

Is your organization ready to build a recurring giving program that not only sustains but also propels your mission forward? 🚀 In this new webinar with industry visionary Tim Sarrantonio, we’ll guide you through the critical steps to establishing and scaling a successful recurring giving program. Whether you’re starting fresh or enhancing an existing program, this session will provide the strategies you need to deepen donor relationships and secure long-term support!

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Social CRM, part 1

Zen and the Art of Nonprofit Technology

This blog series is all Beth Kanter’s fault. We (the two partners of OpenIssue ) shared a cab from the Atlanta airport to the hotel when we arrived for the 2010 Nonprofit Technology Conference. We were chatting with her about what kind of work we do, and she asked “do you do social CRM?&# She might not have seen the blank stares on our faces since we were in a dark cab, but I’m sure she heard the pregnant, confused silence.

Social 165
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Age of Social Media Users

NCE Social Media

When speaking about social media, often I am asked ‘aren’t young people the only ones using social media?’ I’ve come across a great blog entry from Pingdom.com that answers this question in great detail for people in the US who use social media. The majoirty of social media users are in the 35-44 age group. However, the answer to the aforementioned question is…it depends on the social media being used.

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Chris Brogan Talks Nonprofits and Trust Agents

NetWits

I had the opportunity to spend a few minutes with Chris Brogan while at South by South West 2010 where we talked Trust Agents and how the concept could apply to the nonprofit space. Chris mentions that "a Trust Agent is an individual who can use the social web to be human at a distance." If you think about it for a minute you'll soon realize that every nonprofit needs to figure out how to become a Trust Agent.

Nonprofit 110
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The Nonprofit Guide to Going Green: Book Release Parties!

Robert Weiner

The website for the new book, The Nonprofit Guide to Going Green describes it as "a comprehensive learning tool to guide nonprofits and NGOs towards becoming greener. The definitive, practical, go-to resource guide on helping all charities become more green.". The authors are on a brief North American book tour, with stops in Toronto, Berkeley, and DC over the next few weeks: Toronto, Ontario : April 22. read more.

Green 112
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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10 Free Nonprofit iPhone Apps

Nonprofit Tech for Good

First there was 10 Nonprofit Text Alert Campaigns. Then 10 Nonprofit Mobile Websites. Now 10 Free Nonprofit iPhone Apps. I thought it was important to lay the foundation of group texting and mobile websites for nonprofits before moving into examining how nonprofits are using iPhone Apps: 1. National Public Radio :: Download. App Name: NPR News. Updated: March 4, 2010.

Free 220
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The Networked Nonprofit – #10NTC

Amy Sample Ward

This session with Beth Kanter and Allison Fine will be presented as a webinar and recorded as part of 10NTC Live. 10NTC Registrants can register for the free recording by entering the source code you received via email. Register Now! Social networks and social media has busted out of the marketing communications and fundraising silos and changing the way nonprofits deliver programs, manage, and even govern.

Network 173
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Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

So while I’ve been off twitter, I’ve had time to research social CRM (funny, that.) And what I’ve found is pretty interesting. CRM stands for “Customer Relationship Management&# (not to be confused with “Cause Related Marketing&# - it came from the for-profit space. In the nonprofit world we use this acronym to mean “Constituent Relationship Management&# , generally.

Metrics 154
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Twitter on Twitter

NCE Social Media

Twitter just had a conference, for people who develop applications for Twitter, called Chirp. Here is a video from this conference of will.i.am from the music group Black Eyed Peas discussing how Twitter allows him to engage with his constituents through social media. Also here is a link a video of Twitter’s co-founder, Ev Williams, at the Chirp conference discussing Twitter.

Twitter 117
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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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When In Doubt, Hit Something!

NetWits

…to quote my high school football coach. Funny enough, the same advice works for the nonprofit trying to get out there in social media ( twitter , facebook , foursquare , etc.). Very often the challenge is getting started.

Advice 105
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What You and Your Nonprofit Should Know About Facebook Changes

Beth's Blog: How Nonprofits Can Use Social Media

A couple days ago, Facebook announced some major changes in its platform that will make the entire web more social: "We're building toward a web where the default is social. Every application and product will be redesigned from the ground up to use a person's real identity and friends. Facebook calls this new social paradigm the "Open Graph," and Zuckerberg called the shift "the most transformative thing we've ever done for the web.".

Facebook 126
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Any nonprofits out there experimenting with Facebook Community Pages?

Nonprofit Tech for Good

I was just getting ready to add “Create a Facebook Page for a campaign in addition to your organization’s Facebook Page&# to my Facebook Best Practices for Nonprofit Organizations when I read that Facebook had launched “Community Pages&#. I have yet to see one live, but they are Facebook’s response to a growing trend on Facebook where individuals launch and run Facebook Pages like: Can this pickle can get more more fans that Nickelback?

Facebook 212
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Ning saying no to free networks

Amy Sample Ward

As someone that has helped others to create, and has created many networks on the Ning platform, yesterday’s news that the company would be dropping 40% of it’s staff and dropping the free service was incredibly alarming. The news from Jason Rosenthal, Ning’s CEO, stated: My main conclusion is that we need to double down on our premium services business.

Ning 158
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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.