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Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

I’m joining a panel to talk about the response for support after the Haiti earthquakes last year. My contribution to the panel is to provide context about the use of social media in emergency and disaster response as well as an overview of some of the tools we saw deployed last year and we may see in the future.

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The Social Media Response to the Disaster in Haiti

Amy Sample Ward

I have a guest post up on the NTEN blog discussing some of the ways social media was put into action as soon as the earthquakes struck in Haiti: When disaster strikes, we want information as soon as possible and we want to help just as quickly. But the way we think about and turn to social media in a time of disaster is changing.

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The Social Media Response to Disaster in Haiti

NTEN

When disaster strikes, we want information as soon as possible and we want to help just as quickly. Whether we look at mapping tools, fundraising, or missing person systems, the social media response to the January earthquakes in Haiti all leverage the powerful technology we can hold in our hands: our mobile phones.

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New Mobile Giving Facts You Must Know

TechImpact

The mobile revolution is a well covered phenomenon that has captured the imagination of an entire generation of technologists from around the world. Despite this initial push back, there seems to be some misconceptions about the effectiveness of the mobile platform with contemporary web users. Mobile giving wants to trend up.

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Micro Volunteering for the Haiti Earthquake

Beth's Blog: How Nonprofits Can Use Social Media

When a disaster of this magnitude strikes, our impulse is to help in some way. People work on projects based on their skills and interests to create technological tools and resources for responders to use in mitigating disasters and crises around the world. Here you will find opportunities to donate your tech skills to Haiti.

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Philanthropy and Social Media: New Whitepaper from The Institute for Philanthropy

Amy Sample Ward

A similar example is that of an Atlanta city councilman who chose to post a message to Twitter asking for a medic to respond to an unconscious woman on the street rather than to dial 911 when his mobile phone battery was very low. The real-time web has also revolutionized the way we support local communities in disaster.

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Apps for Disaster Planning

Tech Soup

TechSoup recently updated its disaster planning and recovery guide, The Resilient Organization , to include the new ways nonprofits, charities, and public libraries are using technology. One of the big additions to the guide is a section on backing up a mobile phone or tablet. by Symantec (Android, iOS) before disaster strikes.