Delivering Excellence in the Age of AI or Association 4.0
.orgSource
JULY 22, 2024
Part Two When the generative AI bots made their debut in early 2024, they signaled a definitive end to the idea that yesterday’s technology is good enough for today’s members. Self-evaluation isn’t easy. playbook doesn’t accept that definition. Expectations for high-touch service and personal attention are rising steadily.
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