Remove Data Remove Map Remove Metrics
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DIY Community Engagement Metrics

Amy Sample Ward

We covered how to do Community Mapping (identifying the segments and goals of the community), Content Mapping (creating a plan for which content goes where, and why), and Data Tracking (pulling all the numbers together). DIY Community Engagement Metrics. Community Mapping. >> Content Mapping. >>

Metrics 219
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See, Say, Feel, Do: Metrics for Social Media

Amy Sample Ward

I am a big fan of actionable metrics. Fenton’s guide divides up the kinds of metrics you can focus on under the headings See, Say, Feel and Do. Ss I suggest in my Community Mapping approach , the actions and metrics should be mapped against the segments of the community doing them. What do you think?

Metrics 227
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If a Metric Changes on a Spreadsheet and No One Notices, Does it Show Impact?

Amy Sample Ward

. —– I love data as much as the next person. Give me an interactive map, a pivot table, even a plain old pie chart and I’m happy. But, there’s more to being data-informed and more to what we should demand of our data, right? Is data helpful if you aren’t using it? data nten'

Metrics 158
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NYU Guest Lecture: Data for Strategy Building and Storytelling

Amy Sample Ward

Data: Strategy and Storytelling. I’ve documented the community and content mapping processes before, you can use the slides above to see the process or review the blog post with instructions. You can also use these links to get the templates: Community Mapping template. Content Mapping template! Presentation.

Lecture 137
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To Build or Buy a Software Solution: Which is Right for You?

Association Analytics

While usage is a great data point to evaluate your product’s success, there’s so much more to consider when weighing the options to build an in-house solution or use an off-the-shelf product. Throughout the evaluation process, it’s important to keep your association’s unique goals and success metrics top-of-mind.

Software 321
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Nonprofit Webinars: DIY Community Engagement Metrics

Amy Sample Ward

Topic : Do-It-Yourself Community Metrics. This session talks about the importance of data and metrics to your work and offers how-to guidelines on ways to map and monitor your community and your work. But what to measure? How to evaluate?

Metrics 100
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Customer Experience Plays Marketing as a Long Game

.orgSource

Prioritizes outcomes—views customer satisfaction as the significant metric of success. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship. “Guessing about member preferences is not an option.

Game 44