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Sana raises $34M for its AI-based knowledge management and learning platform for workplaces

TechCrunch

Today, a startup building out a business based on one particular application of that — how to apply AI to knowledge management in the workplace — is announcing some funding as it finds some decent traction for its approach. “That is what knowledge management is,” Hellermark said in response to the question.

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How nonprofits can benefit from knowledge management

Socialbrite

Can your team take advantage of the new breed of knowledge management tools? The knowledge and experience its people bring will determine its institutional knowledge and dictate the direction in which it needs to head. This knowledge is ever-changing and needs to be both accessible and adaptable. Tacit knowledge.

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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. “We long ago acknowledged that they have the best knowledge product in the market.

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AI Initiatives in Associations Recap: A Fusion of Innovation and Actionable Insights for Association Professionals

.orgSource

Thad detailed how AGU, home to over 40,000 members and a vast repository of scientific knowledge, leverages AI and Natural Language Processing (NLP) to create personalized experiences for its members. Their experiences served as a testament to the tangible benefits of AI adoption.

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Heyday lands $6M to build a knowledge base from the services you already use

TechCrunch

Launched in 2021, Heyday is designed to automatically save web pages and pull in content from cloud apps, resurfacing the content alongside search engine results and curating it into a knowledge base. For every piece of content (e.g., Investors include Spark Capital, which led a $6.5

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Lee Bryant at #KMUK10

Amy Sample Ward

I’m here at #KMUK10 , also known as the Knowledge Management UK conference. Value of knowledge is contextual and relative – trying to give it value is a mistake; instead focus on the value of having it and sharing it. We need to free up knowledge in order to have healthier networks to work with.

Knowledge 108
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Shelf.io closes huge $52.5M Series B after posting 4x ARR growth in the last year

TechCrunch

According to Shelf CEO Sedarius Perrotta , Shelf can absorb information from, say, Salesforce, SharePoint, legacy knowledge management platforms, and Zendesk. According to the company, its software may be able to offer staff already-written proposals for similar-seeming deals and other related content.