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How nonprofits can benefit from knowledge management

Socialbrite

Can your team take advantage of the new breed of knowledge management tools? The knowledge and experience its people bring will determine its institutional knowledge and dictate the direction in which it needs to head. This knowledge is ever-changing and needs to be both accessible and adaptable.

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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. “We long ago acknowledged that they have the best knowledge product in the market.

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AI Initiatives in Associations Recap: A Fusion of Innovation and Actionable Insights for Association Professionals

.orgSource

Thad detailed how AGU, home to over 40,000 members and a vast repository of scientific knowledge, leverages AI and Natural Language Processing (NLP) to create personalized experiences for its members.

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Zoom fatigue no more: Rewatch raises $20M to index, transcribe and store enterprise video content

TechCrunch

Similarly, we’re starting to see an interesting wave of companies emerge that are looking for better ways to manage and tap into all that video content that we now have swimming around us. How to fundraise over Zoom more effectively.

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Lee Bryant at #KMUK10

Amy Sample Ward

I’m here at #KMUK10 , also known as the Knowledge Management UK conference. Value of knowledge is contextual and relative – trying to give it value is a mistake; instead focus on the value of having it and sharing it. We need to free up knowledge in order to have healthier networks to work with.

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Strapi lands $31M for its ‘headless’ CMS platform

TechCrunch

Strapi , an open source content management system (CMS), today announced that it raised $31 million in Series B funding led by CRV with participation from Flex Capital, Index Ventures, and angel investors including former GitHub CEO Nat Friedman. Strapi’s content management dashboard. This is changing.”

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Heyday lands $6M to build a knowledge base from the services you already use

TechCrunch

Launched in 2021, Heyday is designed to automatically save web pages and pull in content from cloud apps, resurfacing the content alongside search engine results and curating it into a knowledge base. For every piece of content (e.g., Investors include Spark Capital, which led a $6.5