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Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

From Wikipedia : Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with clients and sales prospects. And these tools are great at doing CRM with the standard communications methods – email, phone, snail mail, in person contact.

Metrics 154
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Free Digital Storytelling Online Event

Robert Weiner

According to Wikipedia, "Digital Storytelling refers to using digital tools so that ordinary people can tell their own real-life stories." If you would like to get in touch directly, contact the TechSoup Team: tsdigs@techsoupglobal.org. Follow the action on Twitter #tsdigs. What do we mean by Digital Storytelling?

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The Ice Bucket Challenge Epilogue: Data

3rd Sector Labs

Did you know that the Ice Bucket Challenge has its own Wikipedia article ? million donor names, emails and contact information. Let me offer one piece of advice: let’s not get distracted by the story and instead focus on the epilogue – the Ice Bucket Epilogue: it’s about the data. Discussion and debate.

Challenge 183
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70 Low-Cost or Free Web-Based Tools for Nonprofits

Nonprofit Tech for Good

Formstack allows nonprofits to easily create online forms to capture contact information of new supporters, volunteers, and donors. Ideal for capturing contact information for your mailing list, event registrations, and even customizing PayPal into your website for donation processing, Wufoo is well-reviewed and reasonably priced.

Web 272
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60 Fun, Useful, and Totally Random Resources for Nonprofits

Nonprofit Tech for Good

A search engine that “knows millions of things” about people, places, and history, Qwiki takes the information from your Wikipedia Page and converts it into a more visual format complete with audio, video, digital photography, and the ability to “Improve This Qwiki.” Wufoo :: wufoo.com.

Fun 278
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85 Low-Cost or Free Web-Based Tools for Nonprofits

Nonprofit Tech for Good

Formstack allows nonprofits to easily create online forms to capture contact information of new supporters, volunteers, and donors. Ideal for capturing contact information for your mailing list, event registrations, and even customizing PayPal into your website for donation processing, Wufoo is well-reviewed and reasonably priced.

Web 279
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100 Low-Cost or Free Web-Based Tools for Nonprofits

Nonprofit Tech for Good

Formstack allows nonprofits to easily create online forms to capture contact information of new supporters, volunteers, and donors. Ideal for capturing contact information for your mailing list, event registrations, and even customizing PayPal into your website for donation processing, Wufoo is well-reviewed and reasonably priced.

Web 279