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Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

My contribution to the panel is to provide context about the use of social media in emergency and disaster response as well as an overview of some of the tools we saw deployed last year and we may see in the future. Whether it’s direct or indirect content, why do citizens turn to social media in moments of need or disaster?

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The Social Media Response to Disaster in Haiti

NTEN

Amy Sample Ward, NetSquared. When disaster strikes, we want information as soon as possible and we want to help just as quickly. But the way we think about and turn to social media in a time of disaster is changing. 100% of donations went directly to disaster relief. How can we do that?

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