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Find me in my “office”

Zen and the Art of Nonprofit Technology

The description: “ Talk with Michelle about internal software systems – document and knowledge management, CRM, client management databases, intranets, etc.&# I volunteered to be the “expert&# in residence for the “Program&# track of Office Hours. So, come join me.

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Building a Tech-Driven Legal Aid Network for the 21st Century

Saleforce Nonprofit

When you call CARPLS , you are connected directly to an experienced, caring attorney and will receive, at minimum, a free 30-minute consultation that can provide you with answers and next steps. We were a small staff (I was the first staff attorney hired) and provided a few thousand consultations over the phone in that first year.

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professionals

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Inbenta, a provider of AI-powered chatbots and more, lands $40M

TechCrunch

He founded Inbenta to solve this, providing professional consulting services while simultaneously developing an internal AI toolkit for search optimization. Over the years, Inbenta transitioned from consulting to providing conversational AI as a service — inclusive of AI-powered chatbots, knowledge management and search engine tools.

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Learning is the Work

Beth's Blog: How Nonprofits Can Use Social Media

We used Dave Gray’s “ Board Thing ” online tool to crowdsource questions to discuss from the audience. If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them.

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Bullet Journaling for Nonprofit Professionals

Beth's Blog: How Nonprofits Can Use Social Media

Within a few years, it grew to be a community of people who use it as a tool for planning, organizing, and adjusting the methodology to their life habits and routines. Since it is a very simple tool, it is highly customizable for each user’s needs. When you find a way that works for you, it becomes a tool that works for you.

Journal 107
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2011 NTC Preview: Let's Talk About Tech, Baby

NTEN

Making the case for this -- for the professional development time and for the cost of various tools -- has been easy, because it goes straight to their mission. The case goes like this: We want to provide knowledge and expertise. Many people in their audience will absorb knowledge better from informative (and shiny!)

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Shoulder-to-Shoulder Instructional Media: My Tagging Screencast at NTEN!

Beth's Blog: How Nonprofits Can Use Social Media

Many nonprofits professionals have to manage a lot of information on the web and share it with their co-workers or clients. In many smaller organizations, where there are not enough resources for a high-end knowledge management system, people end up using their browser favorites or forward links to one another via email.