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The social media team includes the Deputy Director, the Special Projects Director, the Social Media Manager, the social media consultant, summer interns, and an outside content development consultant. Ongoing conversations in the Cloud The team accesses a shared Google Drive (formerly Google Docs) folder.
Qui - for clients that are larger, we set up media citation reports (like a word doc with titles and links and relevant info about the mentions and how they should respond). How do you involve the org? Have you seen examples of your org changing? Sarah - use google alerts and a page that we update with mentions.
Often, they had to pay a consultant to help them set up their database and teach them how to use it. Even with the consultant’s help, they had to endure a lengthy implementation period; it was months before the system was set up. This includes Gmail, Calendar, Drive, Docs, Slides, Meet, and more.
As a consultant working for an agency, sometimes there can be some issues with sharing "institutional knowledge" but all of the presenters I saw -- orgs and agencies alike -- were totally open and honest and it is a delight to be in that kind of company. So, we''re sharing these with both/all angles together. Talk about generosity.
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