Eric Jacobsen Blog

OCTOBER 31, 2010

Sunday, October 31, 2010 How To Write Your Companys Core Values Walk into any Whole Foods grocery store and youll see that companys core values proudly presented on a large sign. The values clearly set the companys culture. As Whole Foods explains, their core values are the "soul" of its company.

Companies 44

Companies Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

SEPTEMBER 26, 2010

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies.

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Place Companies Kansas Work 44

Eric Jacobsen Blog

NOVEMBER 19, 2010

“An added benefit of conducting employee satisfaction research is that, in doing so, a company lets their employees know they are important, their opinions and suggestions matter, and there is a sincere desire to make the company an enjoyable place to work,&# reports Polaris. .&#

Survey 54

Survey Mentoring Kansas City Attitude 54

Eric Jacobsen Blog

SEPTEMBER 7, 2010

Tuesday, September 7, 2010 How To Uncover The Real Reasons Your Employees Leave As a leader, its imperative you understand the real reasons employees leave your company. To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. How To Improve Customer Service With The Telephone.

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

JANUARY 20, 2011

Thursday, January 20, 2011 "Great Places To Work" Employee Perks StLouis magazine is featuring in its January issue 60 companies that they deemed "great places to work". Helping those companies to earn that honor are the perks they give their employees, some of which you might want to consider for 2011.

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Place Work Kansas City Mentoring 48

Eric Jacobsen Blog

DECEMBER 14, 2010

Tuesday, December 14, 2010 Ask Your Customers To Help You Write Your Strategic Plan Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan. How To Improve Customer Service With The Telephone.

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Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

JULY 5, 2010

Monday, July 5, 2010 Ten More Ways To Be An Effective Leader Here are 10 behaviors, techniques and tips you can use to be an effective leader: Respond to questions quickly and fully. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

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Effective Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

OCTOBER 17, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ▼ October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

SEPTEMBER 20, 2010

Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Is it easy for your customers to: Buy from you?

Sample 44

Sample Business San Antonio Kansas City 44

Eric Jacobsen Blog

DECEMBER 24, 2010

Most often, you’ll find your best mentors are not your supervisors, but instead are other individuals in your workplace, at other companies in your city, or are members of organizations to which you belong. And, do I also have the time to devote to a mentoring relationship? How To Improve Customer Service With The Telephone.

Mentoring 63

Mentoring Kansas City Kansas Leadership 63

Eric Jacobsen Blog

NOVEMBER 20, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Giving 63

Giving Mentoring Kansas City Kansas 63

Eric Jacobsen Blog

DECEMBER 1, 2010

Rating someone based on the company he or she keeps 6. One of her favorite books is The 7 Hidden Reasons Employees Leave , written by Leigh Branham of the company Keeping The People, Inc., Excusing substandard performance or behavior because it is widespread 4. Rating someone based on a grudge you are holding 7.

Evaluation 54

Evaluation Kansas City Mentoring Kansas 54

Eric Jacobsen Blog

DECEMBER 5, 2010

That is, what are their self-interests versus what the company can offer them. This is best accomplished by allowing employees to see clearly where they stand in the organization versus where they want to be in their careers. A mentor always exercises the power of suggestion. They pose alternatives.

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Mentoring Tips Kansas City Kansas 56

Eric Jacobsen Blog

NOVEMBER 16, 2010

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

Service 40

Service Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

JANUARY 15, 2011

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

SEPTEMBER 21, 2010

The law of candor. 5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Leadership 40

Leadership Question Kansas City Mentoring 40

Eric Jacobsen Blog

APRIL 12, 2010

Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Skills 40

Skills Leadership Build Kansas City 40

Eric Jacobsen Blog

NOVEMBER 27, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Survey 58

Survey Mentoring Kansas City Kansas 58

Eric Jacobsen Blog

OCTOBER 5, 2010

ToneCheck reports that many companies also battle productivity loss triggered by misread employee email. In fact, a recent study published by the Journal of Personality and Social Psychology found that its participants understood the tone they were imparting in only about half of their emails.

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email Kansas City Mentoring Kansas 51

Eric Jacobsen Blog

JUNE 13, 2010

Sunday, June 13, 2010 Lessons From Good To Great Here are two of my favorite quotes from the hugely popular leadership book, Good To Great : "The good-to-great companies did not say, Okay, folks, lets get passionate about what we do. How To Improve Customer Service With The Telephone.

Lesson 40

Lesson Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Saturday, September 11, 2010 3 Things Your Mission Statement Must Have A lot of companies struggle when creating their mission statement. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Author Peter F. How To Improve Customer Service With The Telephone.

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

MARCH 20, 2010

The book, five years in the making, and published in 2001, addresses the all-important question of: Can a good company become a great company, and if so, how? Good-to-great companies use technology as an accelerator of momentum, not a creator of it." publicly traded companies and their performance over 40 years.

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

JANUARY 4, 2011

Even better is to shut down your company for a day, and have all your employees participate in business planning (depending on the size of your company). Have senior management put together annual and quarterly business plan drafts, then engage employee teams to give feedback and come up with ideas.

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

SEPTEMBER 18, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Skills 54

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Eric Jacobsen Blog

DECEMBER 7, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Kansas City 51

Kansas City Mentoring Kansas Leadership 51

Eric Jacobsen Blog

DECEMBER 30, 2010

Assess your companys strengths and weaknesses at all times 6. Tailor your motivation techniques 61. If not, and you want to be a more effective leader for your team at work in 2011, select one or more of these 70 New Years resolutions for leaders: 1. Dont micromanage 2. Dont be a bottleneck 3. Focus on outcomes, not minutiae 4.

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Leadership Management Mentoring Kansas City 40

Eric Jacobsen Blog

APRIL 26, 2010

The three things one should do may see like common sense and may appear easy to do, but its surprising how few companies have leaders who follow-through with all three. So, its good to be reminded of what is working for the best companies during this challenging economy. How To Improve Customer Service With The Telephone.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

SEPTEMBER 6, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Story 51

Story Kansas City Mentoring Kansas 51

Eric Jacobsen Blog

AUGUST 14, 2010

Reynolds shared her expertise with me recently during an interview. Saturday, August 14, 2010 Communicate Often And Tell A Story "Most leaders visions fail, not due to a leaders inadequacies, but due to the leaders lack of communication," said Margaret Reynolds of Reynolds Consulting, LLC in Lees Summit, MO.

Communication 44

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Eric Jacobsen Blog

DECEMBER 12, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Professional 44

Professional Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 30, 2010

Despite study after study that shows pay is not the top reason employees stay with a company, research results like these often surprise workplace leaders. Compensation came in fifth on the top five list. Employee pay often is not the most important driver for employee retention. How To Improve Customer Service With The Telephone.

Mentoring 51

Mentoring Kansas City Kansas Leadership 51

Eric Jacobsen Blog

SEPTEMBER 19, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Strategy 48

Strategy Kansas City Mentoring Kansas 48

Eric Jacobsen Blog

MARCH 28, 2010

And, if you are a workplace leader who supports a volunteer program at your business, you already know that by encouraging employees to give back to your community you are: building teamwork motivating employees attracting new hires In fact, job seekers much prefer companies that have a strong volunteer program.

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Volunteer Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

SEPTEMBER 11, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

AUGUST 22, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

JULY 21, 2010

Your employees need to know about the health of your company or organization. If revenue is down, or if youve lost a large customer, or if a new competitor has entered the market, let your team know. Dont keep your team in the dark. How To Improve Customer Service With The Telephone.

News 48

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Eric Jacobsen Blog

AUGUST 7, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Business Kansas City Mentoring Kansas 48