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Customer Experience Lifts Service to the Stratosphere

.orgSource

These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels. “We

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FBI probes arson of Tesla cars and facilities, says “this is domestic terrorism”

Ars Technica

The Federal Bureau of Investigation yesterday launched a task force "to try to nail the criminals setting fire to Tesla vehicles and charging stations," and is looking into an anarchist blog that has been "calling for more" attacks, The New York Post reported. Read full article Comments There were previously three arrests.

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DOGE accesses federal payroll system and punishes employees who objected

Ars Technica

Read full article Comments The system at the Interior Department gives DOGE "visibility into sensitive employee information, such as Social Security numbers, and the ability to more easily hire and fire workers," the NYT wrote, citing people familiar with the matter. "The

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Meta blocks whistleblower from promoting book, guaranteeing way more people will read it

Mashable Tech

She is also temporarily barred from making any "disparaging, critical, or otherwise detrimental comments" about Meta, and has been instructed to retract any such comments she has previously made. Mashable has reached out to Meta for comment.

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TD Bank is closing dozens of branches across 10 states: Here’s the full list of doomed locations

Fast Company Tech

The move will impact communities in the Northeast, Mid-Atlantic, and Southeast, with affected branches spanning Connecticut, Florida, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, South Carolina, Virginia, and Washington, D.C.

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Whistleblower book Meta blocked from promotion is now an Amazon best seller

Mashable Tech

The New York Times called the memoir an "insider account of a company that she says was run by status-hungry and self-absorbed leaders… even as Facebook became a vector for disinformation campaigns and cozied up to authoritarian regimes." oh, Meta doesn't want us reading this book? They're forcibly stopping promotion?

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Panasonic to resume work at Tesla?s New York solar factory this week

The Verge

Panasonic is restarting production at Tesla’s Buffalo, New York solar panel factory this week after some businesses in the Western New York region have been given the green light to reopen, The Verge has learned. Multiple spokespeople for the company did not respond to requests for comment on Tuesday. Image: Tesla.

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