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That's Not Nice! Top 10 Tips for Responding to Negative Comments

NTEN

Here’s what some social media pros -- and our own Facebook fans -- have to say about responding to negative comments on blogs, forums and Facebook. If a comment contains information about you that is inaccurate or incorrect, play an active role in correcting it. Surprise, surprise: there’s no one right way to do it. Just the Facts.

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Joining the NTEN Board

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Joining the NTEN Board August 7, 2007 Katrin, the Executive Director of NTEN, announced today that I’m joining the Board. (So 2 comments… read them below or add one } 1 Robin 08.08.07

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Satellite Internet gets the boot

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Satellite Internet gets the boot October 31, 2007 Finally, I have real broadband. We moved last weekend to a town that has actual real cable high speed internet.

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Drupal security, and other CMS Report comments

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Drupal security, and other CMS Report comments April 3, 2009 Now that the Idealware CMS report is out, I get to have my say about it. Add-on developers will always be less sophisticated than core developers.

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NTEN Member Update: Get back in the loop!

NTEN

NTEN Member Knight Foundation announced their latest Knight News Challenge: mobile. While you're out shaping the future, submit a new app idea to Mozilla Ignite, an open innovation challenge hosted by Mozilla, the National Science Foundation, and NTEN member ZeroDivide. Consider a world in which the internet is 250 times faster.

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Vote and Comment for ALL these Awesome Nonprofit Panels at SXSW!

Beth's Blog: How Nonprofits Can Use Social Media

The panelists include Holly Ross, NTEN ; David Neff , American Cancer Society; Kari Dunn Saratovsky ; Case Foundation; Amy Sample Ward , Netsquared; and Joe Solomon. And, if you submitted a nonprofit panel - and I managed to miss it while scanning 2200 in ten minutes - please add the link and description in a comment.

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Find me in my “office”

Zen and the Art of Nonprofit Technology

I volunteered to be the “expert&# in residence for the “Program&# track of Office Hours. The description: “ Talk with Michelle about internal software systems – document and knowledge management, CRM, client management databases, intranets, etc.&# So, come join me.